What's happened with 1K Voice?
Oct 15, 2008, 8:24 pm
#1
Original Poster
Join Date: Aug 2003
Location: Chicago, IL USA
Posts: 189
What's happened with 1K Voice?
I've sent two duplicate emails to 1K voice in the last 3 weeks, and have not gotten any response. This is very different from my experiences in the past, whereby I got an immediate response that the email had been received, and within a couple of days, got a specific response. I've heard nothing. Was this service down-sized with recent cuts?
Oct 15, 2008, 8:46 pm
#2
Join Date: Dec 2005
Location: SFO, SJC
Programs: UA 1K MM, United Club, AA EP, BR, CI, CX, WN, SPG, HH, Marriott Gold, LeClub Accor PLAT
Posts: 338
When I emailed 1K Voice two weeks ago, I didn't receive an automated reply (stating that my email had been received) either, however I did get a response within 72 hours. ^
Oct 15, 2008, 8:50 pm
#3
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
Elvis or other unlikely named Indian answered me last week, pasting 4 or 5 macros together, that as usual did not address the issue at hand. 
Oct 15, 2008, 8:54 pm
#4
FlyerTalk Evangelist
Join Date: Sep 2000
Location: Chicago, IL
Posts: 20,404
Oct 15, 2008, 9:10 pm
#6
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
I received a reply (and satisfying resolution) just last week.
Oct 15, 2008, 9:53 pm
#7
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
It really is just a UA illusion! No such creature exists!
Oct 15, 2008, 10:13 pm
#8
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
My email from Monday was answered today.
I've noticed using some words in emails will cause the email to be no-answered. Words like.... "compensation" perhaps
I've noticed using some words in emails will cause the email to be no-answered. Words like.... "compensation" perhaps
Oct 15, 2008, 10:35 pm
#10
Join Date: Jan 2007
Location: SFO
Programs: United 1K, Marriott Platinum, SPG Platinum
Posts: 1,990
Yes when Team India pastes those emails together, they really often make no sense. A collection of phrases that make sense on their own, cobbled together w/ poor grammar and lack of relevance.
Oct 15, 2008, 11:57 pm
#11
Join Date: Sep 2007
Location: Between SFO and SJC
Programs: UA 1K-MM
Posts: 1,406
I had sent an email in September, and didn't get a reply. Sent a follow up about two weeks after, and they emailed me back that they did reply and included the original letter (including compensation!). I run my own mail server, so I know the first one was not sent (I even went through the server logs to check).
Who knows what is really going on?
Who knows what is really going on?
Oct 16, 2008, 3:41 am
#12
Join Date: Dec 2005
Location: NORWAY
Programs: UA Gold-1MM, SAS Diamond
Posts: 742
I've sent two duplicate emails to 1K voice in the last 3 weeks, and have not gotten any response. This is very different from my experiences in the past, whereby I got an immediate response that the email had been received, and within a couple of days, got a specific response. I've heard nothing. Was this service down-sized with recent cuts?
Then you`ll get a response email + and answer from the USA.
Last edited by iluv2fly; Oct 16, 2008 at 8:43 am Reason: removed email per policy
Oct 16, 2008, 4:44 am
#13
Join Date: Aug 1999
Location: Australia
Posts: 2,814
it still seems to be working .
Sent off a request a week ago - no autogenerated response but a human one some 3 days later ( denying the request of course)
Sent off a request a week ago - no autogenerated response but a human one some 3 days later ( denying the request of course)
Oct 16, 2008, 6:04 am
#14
Join Date: Aug 2002
Location: Earth
Posts: 359
The reply was in my spam folder. Check there.
Oct 16, 2008, 8:34 am
#15
Join Date: Dec 2004
Location: STL
Programs: MR LT Titanium, UA 1K, DL Gold, AA EXP
Posts: 886
I got a cut and paste from Bhapashnar or some similar Indian name.
Didn't really address the issue with any intelligence, but did offer poor compensation.
Didn't really address the issue with any intelligence, but did offer poor compensation.