You could probably just pick one now and post all your flight-based EQMs to that and achieve the same. Where this might be useful is non-flight-based EQMs (such as Choices, Chase VISA EQMs, ...)

Jeffrey (Jeff) T. Foland
Executive Vice President and President, Mileage Plus Holdings, LLC
77 West Wacker Drive
Chicago, IL 60601

Write in, people! It can't hurt!

I know there's also a PO Box to write to, but I wrote to this address for something else a few months ago and got a snail-mail letter back in about a week...But at that time it was to Graham Atkinson, not Jeff Foland.

Other execs here:

http://ir.unitedcontinentalholdings....irol-govmanage

Well there are extreme examples in all scenarios. Just like when I bought a CO ticket $155 all in SMF-MEM RT B-Up and was immediately seated in F. They weren't exactly expecting to make up the difference with their first class drink charges (though we did buy one with a chit).

I think looking at it overall, most people booking an H-Up in that TPA-ONT market are probably booking TPA-DEN-ONT which was probably UA's intent.

As for CO's approach, I disagree with your assessment that it "covers domestic markets where paid premium levels probably aren't as high." The problem with the approach, IMO, is that it covers every domestic market. In fact, based on a current thread on the CO board, there appears to be somewhat of an expectation that a customer on a B-Up will get their upgrade.

That is not necessarily the case, as it's not something CO can uniformly deliver. It is also a side-effect of their approach.

Anyhow, with a larger subset of customers paying for C or F, it's going to be interesting to see how this one plays out. The fact that CO is issuing CR1s may be an indicator of how they foresee the revenue spread.

Exactly my issue as that is a flight I do a LOT and often pay a tad more on UA than Virgin or Southwest. (In many cases, in fact, LAX-OAK would be more convenient for me but I go out of my way and pay for bart to stay on UA) I also often fly LAX-SFO-ACV and back, and that is an EXPENSIVE round trip with low mileage but at least its a 4 segment round trip.

I'm not liking this 120 eqs at all (and I've already written 1k voice to complain). Not that it really matters as next year I'll be 2P anyway but it looked like next year I may be able to push for 1P and hopefully 1K?

So let me understand, you are upset because someone who has given more business to United and flown more miles than you will be given an upgrade instead of you???

Still no email here after all who cares. I don't really want to see it.

I knew that the merger would only bring negative with it. I have redeemed a great most of my award miles and I am ready to redeem whatever is left in my account to leave them a big Zero in it before the value goes down. I expect it will before long so why not use them now.

Everybody should protest by redeeming all of their award miles. They would have to give away all these seats without getting revenue. It would hurt them big time.

I would say to all: do like me. Redeem all your award miles on International First Class getting the most off your miles that you can!

Get the new Continited to go bust!!

Now another thing. What will happen to Million Milers. Are we going to need the 75K/year to keep our lifetime 1P?

Are they going to devalue the lifetime benefit to Silver and scrap Gold?

Are they going to scrap E+? Will 1PMMs have to pay for sitting in E+?

When will we find out?

Well, we call CO AirIAH/AirCLE/AirEWR for a reason.

Expect more "cute" moves. The CO bean counters need some lessons because of their limited experience running world airline.

+1. It's typically more costly to hit 1K via EQS than EQM - in both $ and time. Not sure why the segment flyer is being punished. The CR-1 situation sucks too but it is what it is; everyone except the extreme 1K flyers take the hit here together.

The 120 EQS is more of a slap in the face because UA is telling me even though I spend more time and $ than some other 1Ks who fly 100k miles, I'm suddenly not as worthy.

I can address that, although it's not my post you're responding to. Flying more miles does not necessarily equate to giving more business. Someone who flies weekly OMA-ORD-OMA, for example, is giving UA a lot more business than someone making, say, two round trips ORD-SYD. Of course, this is a fundamental problem with almost every FFP in existence, the assumption that miles are meaningful (for a program to make sense, reward should be based on $ spent and status should be based on number of trips -- not segments, but trips).

My only complaint is that I got the email, and as a former 1P, currently 2P, future non-elite, I don't see any reason to continue to strive for any of the lower level statuses. I realize I'm not in the majority, but I don't give two hoots about free flights; I want to fly in a comfortable seat at a reasonable price (the premium for F, even over full-Y, is far in excess of the increased benefit of flying F). That went down in flames when UDU was introduced and upgrades started going out willy-nilly. So far, I don't see any reason to concentrate on UA anymore except for Channel 9 (I'm not going to buy E+ access for a flight if I can't see the available seats first).

Actually that would be flown more miles, not necessarily given more revenue. There's a difference

Cheers.

Hard to say anything that hasn't already been said. While the loss of CR1's won't affect me that much, the increase in EQS is a slap in the face.

More than anything "lost" by the change - I think it's a sign of things to come.

While I will not rush out to find a new airline of choice, should E+ disappear any time soon, there would be no reason to continue any allegiance to UAL.

I'm not going back over 340+ posts to see, but can I assume United PR has run for cover and not been heard from since this trash was released?

Change was inevitable. Anyone who believed otherwise was a fool.

In my view, this is a devaluation, but not as bad as it could have been. At least 6 SWUs are staying. E+ will be the deal breaker. Until we find out about that, the rest is just detail.

"UA + CO + TSA = Friendly Skies" - correction - UA + CO + TSA (nude scan & groping) = fewer passengers and a big fat monetary loss to UA in the next year or so - maybe even another bankruptcy.
-

I'm wondering if the segment is more of a ding on CO frequent fliers. Just a conjecture...not sure I have much to back that up.