Originally Posted by
Thunderroad
Quote:
Originally Posted by MBS PremExec
Folks, I have always found it best to write snail-mail to a VP (in this case VP of Mileage Plus). You receive a snail-mail letter in return from someone in their office.
I think this would be more effective than writing 1K or 1P voice. It's certainly what I'm going to do. It takes a few more minutes and costs $0.44 cents (or what, I don't know, what does it cost to mail a letter these days). But I have confidence in my voice actually being heard when I do the snail mail.
Good idea. Does anyone have the name and address handy?
Jeffrey (Jeff) T. Foland
Executive Vice President and President, Mileage Plus Holdings, LLC
77 West Wacker Drive
Chicago, IL 60601
Write in, people! It can't hurt!
I know there's also a PO Box to write to, but I wrote to this address for something else a few months ago and got a snail-mail letter back in about a week...But at that time it was to Graham Atkinson, not Jeff Foland.
Other execs here:
http://ir.unitedcontinentalholdings....irol-govmanage