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-   -   Consolidated UA PlusPoints Question & Answer Thread {Archive} (https://www.flyertalk.com/forum/united-airlines-mileageplus/2146153-consolidated-ua-pluspoints-question-answer-thread-archive.html)

GBadger Sep 25, 2019 9:57 am

It's possible that this has already been discussed somewhere in the last 24 pages, but what I'm wondering is this:
- If I waitlist for an upgrade to a Polaris cabin on an itinerary that is, say, DEN-SFO-FRA, can I apply that waitlist only to the SFO-FRA flight?
- If the answer to above is "yes", then can I add a waitlist for PZ to the DEN-SFO segment as soon as the SFO-FRA leg clears, without having any additional points deducted?

This would be similar to the current situation with award travel, where often you find a mixed itinerary with the domestic leg in Y and the international leg in J, and you can add a waitlisted segment for domestic F.

jsloan Sep 25, 2019 9:57 am


Originally Posted by GBadger (Post 31562351)
It's possible that this has already been discussed somewhere in the last 24 pages, but what I'm wondering is this:
- If I waitlist for an upgrade to a Polaris cabin on an itinerary that is, say, DEN-SFO-FRA, can I apply that waitlist only to the SFO-FRA flight?
- If the answer to above is "yes", then can I add a waitlist for PZ to the DEN-SFO segment as soon as the SFO-FRA leg clears, without having any additional points deducted?

This would be similar to the current situation with award travel, where often you find a mixed itinerary with the domestic leg in Y and the international leg in J, and you can add a waitlisted segment for domestic F.

Yes.
No.

GBadger Sep 25, 2019 10:01 am


Originally Posted by jsloan (Post 31562355)
Yes.
No.

Bummer... Wonder why not? Certainly the capability is there, and you're not asking for anything that you wouldn't have otherwise been given (other than a slight amount less risk).

chavala Sep 25, 2019 10:01 am


Originally Posted by narvik (Post 31562318)
Skip Waitlist will make a difference for travel between Jan 3 and Jan 31!

All I can say is, that come Dec 4th, I'll be immediately booking ALL my remaining travel for this program year! ;)

Not if I beat you to it ; )

Aussienarelle Sep 25, 2019 10:04 am

jsloan you are having a very busy morning! And thank you.

manstein58 Sep 25, 2019 10:06 am


Originally Posted by LIH (Post 31561690)
I did not receive an e-mail that is relevant to GS. It says the same intro "we have heard from GS members like you" but then articulates the benefits for 1K, basically. How this impacts both published and non-published benefits for GS is going to be interesting to feel out.

GS was an afterthought in this process and GS will be squeezed as there is more competition for Upgrades

jsloan Sep 25, 2019 10:11 am


Originally Posted by GBadger (Post 31562376)
Bummer... Wonder why not? Certainly the capability is there, and you're not asking for anything that you wouldn't have otherwise been given (other than a slight amount less risk).

Because they've decided to pass the risk factor to the customer. Previously, they didn't have a way to dock you a partial GPU. Now they do.


Originally Posted by manstein58 (Post 31562401)
GS was an afterthought in this process and GS will be squeezed as there is more competition for Upgrades

I promise you, GS is never an afterthought in any UA process.

Kacee Sep 25, 2019 10:13 am


Originally Posted by SS255 (Post 31562227)
Is there a grandfather clause for GPU's which are applied to Polaris flights with short-haul legs? I applied a GPU to LAX-IAH-EZE on December 5. Both legs are waitlisted. If I clear LAX-IAH in advance on my GPU, and IAH-EZE doesn't clear, will I only get 20 Plus Points refunded...even though the GPU was applied well in advance of this announcement? It seems to me that UA should return the entire 40 points (i.e. value of a full GPU) if the GPU was applied prior to this announcement.

The only published guidance suggests that the new rules will apply, but I'd hope that UA grandfathers existing requests under the current rule. If they do, this would likely have to be on an individual exception basis, much as they did with crediting previously-booked P fares at 200% PQM.

Aussienarelle Sep 25, 2019 10:19 am


Originally Posted by SS255 (Post 31562227)
I don't remember seeing this question posted:

Is there a grandfather clause for GPU's which are applied to Polaris flights with short-haul legs? I applied a GPU to LAX-IAH-EZE on December 5. Both legs are waitlisted. If I clear LAX-IAH in advance on my GPU, and IAH-EZE doesn't clear, will I only get 20 Plus Points refunded...even though the GPU was applied well in advance of this announcement? It seems to me that UA should return the entire 40 points (i.e. value of a full GPU) if the GPU was applied prior to this announcement.

The inability waitlist short-haul segments on a Polaris itinerary without gambling 20 Plus Points is a downgrade I absolutely hate. As Kacee aptly pointed out in the locked thread which was started prior to the announcement: This is WAY too late in the year to be making such a significant change.


Originally Posted by Kacee (Post 31562421)
The only published guidance suggests that the new rules will apply, but I'd hope that UA grandfathers existing requests under the current rule. If they do, this would likely have to be on an individual exception basis, much as they did with crediting previously-booked P fares at 200% PQM.

This is a situation where, if I had this fact pattern, I would write in asking nicely if there could be a grandfathering exception. All rules are subject to change but asking nicely if there could be an exception since you applied a GPU before the notification yesterday could not hurt. The worst they could do is say no.

chavala Sep 25, 2019 10:23 am


Originally Posted by Aussienarelle (Post 31562395)
jsloan you are having a very busy morning! And thank you.

He has the patience of a saint. All these questions and I just want to scream READ THE WIKI!

eng3 Sep 25, 2019 10:41 am


Originally Posted by UA Insider (Post 31559254)
... if you same day change to other flights, the request is dropped and PlusPoints would be refunded back when you arrive at your destination.

I am confused, are you referring to BEFORE or AFTER the upgrade clears? or both?
You said "the request is dropped" and using the word "request" sounds like BEFORE. However, then you say "PlusPoints would be refunded". If I understand correctly, points are only deducted once the upgrade clears. If the request hasn't cleared yet, then points are never deducted so there is no refund. Therefore, I assume you are referring to AFTER the request clears. So if and upgrade CLEARS and THEN I decide to do a SDC, regular change, or cancel, I still get points refunded? What about IRROPS?


Originally Posted by UA Insider (Post 31559254)
We are not taking away your ability to call in and cancel a standard PlusPoints request as you could do with GPU/RPU; we are pointing out that you will not have the ability to self-serve a cancel online once a request has been upgraded.

Same question, do you refer to BEFORE or AFTER the upgrade clears or both? Now, I can call in and cancel and upgrade request BEFORE it clears. I can also call in and cancel and upgrade AFTER it clears (assuming my original booking class is still available). AFAIK, we could never self-service cancel an upgrade before or after clearing online, this has always required a call. Is this changing?


Originally Posted by UA Insider (Post 31559254)
Skip Waitlist upgrades, however, are not refundable or re-confirmable on other flights.

Is it still not refundable if I SDC, do a regular change, or cancel? What about IRROPS?


Originally Posted by UA Insider (Post 31560438)
...Skip Waitlist is offered on a segment by segment basis and only for long-haul international flights...

Allowing SkipWait on PS would be nice but I guess that upgrade will remain impossible. Or any non CPU flight (ie EWR-HNL) :)

Speaking of Skip Waitlist, can you tell us which inventory bucket this falls into?



Originally Posted by narvik (Post 31561557)
Fair point.
I think we should have been more specific with commenting on Plats "taking our UGs"; it's for flights that can be upgraded with a GPU (40 points). Those flight will definitely be affected by this change.

Yes, UA Insider said UA is not implementing changes to upgrade availability as a result of PlusPoints which means less to go around on GPU flights since Plats can now upgrade where they previously could not. Yes GS/1K can now convert GPUs to RPUs but I would imagine they would only do this if they weren't going to use up the GPU's in the first place. Although I've still been trying to gauge the affect of PP on PZ. Too many changing variables. But with PZ ~= 0 anyways, the actual effect if plat (or any of the changes) is probably minimal.


Originally Posted by hirohito888 (Post 31561899)
...Given that current GPUs are "valued" at ~$200-400...

The value is dependent on the usage and individual. If the most you would ever pay for J is 200-400 over the Y W+ price you are paying, then that is your value. If you would otherwise pay full price for J, then your GPU could be worth $2000+. What it costs UA is another story. I remember a post from years ago where someone had dinner with someone who works at UA corp and that individual valued the GPU that high. However, if the seat would otherwise fly empty, the cost is essentially $0 or negative (loyalty).

GBadger Sep 25, 2019 10:46 am


Originally Posted by chavala (Post 31562456)
He has the patience of a saint. All these questions and I just want to scream READ THE WIKI!

Ok, ok, earned and noted. Having said that, I will say that I did just that yesterday and didn't remember seeing anything pertaining to the question that I posted. Perhaps I missed it, perhaps the Wiki was updated since I last read it. My apologies...

Somewhere in my 7000+ posts, I probably said the same exact thing you did, so no hard feelings.

eng3 Sep 25, 2019 10:48 am


Originally Posted by narvik (Post 31562318)
All I can say is, that come Dec 4th, I'll be immediately booking ALL my remaining travel for this program year! ;)

I'm missing something.
Wouldn't you be better off waiting to for PZ>0 til a certain point? Even if you know all your travel dates for the next year and they are set in stone, you still may have routing flexibility. Once you book, you can't cancel if PZ>0 shows up on another routing/day, etc. Then you also save the skip-wait fee

Kacee Sep 25, 2019 10:48 am


Originally Posted by eng3 (Post 31562524)
The value is dependent on the usage and individual. If the most you would ever pay for J is 200-400 over the Y W+ price you are paying, then that is your value. If you would otherwise pay full price for J, then your GPU could be worth $2000+.

IMO the valuation should take into account the need to be extremely flexible to confirm the upgrade in advance (or the risk factor of not clearing if you waitlist), plus the inability to change flights and keep the upgraded seat. So, for example, calculating based on the price of a purchased business class seat significantly overvalues the instrument (IMO).

aacharya Sep 25, 2019 10:49 am

I really don't think that Platinums now having in theory 1 GPU to spend is really "sky is falling" grounds with respect to UGs. I do agree we have a lot more Platinums now with PQD in place, but then again, some have shrunk to Gold and split alliances. Most remaining plats have already used at least 1 RPU and so the remaining 20 points can only be another RPU or a Premplus upgrade.

So the sole concern post December 4 is upgrade availability past January 2020 (between December and January, everyone is throwing their upgrades at anything that will stick) , and a Platinum sniping a GPU that a 1K/GS could have grabbed. Count me unconcerned (as I'm going to burn every upgrade on getting to PremPlus 16x a year).


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