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-   -   Consolidated UA PlusPoints Question & Answer Thread {Archive} (https://www.flyertalk.com/forum/united-airlines-mileageplus/2146153-consolidated-ua-pluspoints-question-answer-thread-archive.html)

LimeySD Sep 25, 2019 8:43 am


Originally Posted by WineCountryUA (Post 31561057)

Originally Posted by klipywitz (Post 31561014)
So... If I travel SAN-LAX-EWR, for instance, and I clear the 20 min flight from San Diego to Los Angeles but not the 5 hr LA to New Jersey, I am on the hook for 20 points -- an old RPU. Right?

Wowzers...

Today you would lose the RPU or GPU completely in the same circumstances



No, today the RPU/GPU would be refunded if only the short connection was upgraded. Not sure where it is listed in the policy but has happened for me every time and many, many times. I have had up to 3 hour flights "refunded" when the longer (domestic) connection was not upgraded.

CO_Nonrev_elite Sep 25, 2019 8:49 am

All of this is basically the same thing with a different name. The only part that interests me is finding out what the "skip the line" costs are. I have finished each year with over 30 certs expiring unused and unusable, so anything that allows them to be guaranteed is a good thing, but for those saying "oh, it will only be 2x or 3x normal price" are deluding themselves. United is not going to give me 10 free guaranteed Polaris trips per year

jsloan Sep 25, 2019 8:49 am


Originally Posted by SFO_FT (Post 31561092)
Also, UA could have maintained the status quo and allowed only 1Ks to use upgrades for long haul international travel, but UA intentionally didn’t do that. UA wants to make upgrades harder to get so that their frequent flyers purchase more premium tickets rather than relying on upgrades. It’s why UA is now allowing Plats to upgrade internationally. It’s also why they’re now going to allow 1Ks to confirm (ie, “skip waitlist) into what is likely the current GS UPG inventory (PN if I recall).

UA wants to make upgrades more difficult to get, so they're... giving more upgrades to people, in order to try to get other people to buy the seats that they just gave away? My head is spinning.

This is not some convoluted plan by UA to stop giving people upgrades. They don't need convoluted plans to stop giving people upgrades. All they have to do is continue to tighten PZ inventory, which they're already doing, separately.


Originally Posted by ch922455 (Post 31561400)
Me too. What I read is this seems great news for platinums not so for 1K. There will be more upgrade competition, people waitlisting more than they can clear, and now we will have to pay for the domestic upgrade if the intl leg does not clear. I do short hops to get to a hub so the domestic leg is just not worth it. Though I assume you will be able to request an upgrade just on the intl leg of an itinerary??

The only way a Platinum will be upgraded over a 1K is when there is PZ space in advance. That can already happen now if said Platinum -- or Gold, or Silver, or general member -- uses a Miles + Copay upgrade. Sure, this may make Platinum members slightly more likely to use upgrades, but overall I think the effect is being hugely overstated in this thread. Yes, you can request an upgrade only on the long leg of an itinerary.


Originally Posted by narvik (Post 31561480)
December 4, 2019 - January 31, 2020;
period of a feeding frenzy for upgrades with way too many PlusPoints than upgradable seats. Unless UA has increased upgrade inventory for this specific period, there will be MANY who will draw the (not necessarily correct) conclusion that this new upgrade system is a lot worse than the one it replaced.
The true comparison can only really take place in the 2020 program year.

Not really much different than it has been every December / January, with expiring certificates. The only real difference is that people who don't travel internationally will have twice as many RPU-equivalents, and people who have leftover RPUs can turn them into GPU-equivalents.

UA can't really "increase upgrade inventory," since every J seat is available for an upgrade for people who waitlist. It's not like they're going to stop selling full-fare J in order to preserve some space for gate upgrades.


Originally Posted by LIH (Post 31561491)
My biggest GS concern is just the amount of upgrade bidding that is now going to occur far out on flights. The ability to force a GS supported upgrade at T-72 with J2 is the second best part of being GS for me (irrops handling being the clear first). I know GS doesn't have many "published" benefits but I think UA could have done a better job of communicating how any of this benefits us. Think of the Premier Plat that basically uses all of their "points" to skip the WL on their one TPAC or TATL flight a year. Historically, we would be basically guaranteed to clear before them but now not so much.

As already pointed out, this is bunk. A Platinum member will only clear ahead of a GS member when there is PZ inventory at the time of booking, which has already been the case -- forever -- if they use miles + copay. And there's rarely PZ inventory. When there is, it's a strong indication that UA doesn't think they can sell every seat, which means there will still be plenty of space available for GS members later. This whole thing is much ado about nothing.


Originally Posted by narvik (Post 31561557)
Fair point.
I think we should have been more specific with commenting on Plats "taking our UGs"; it's for flights that can be upgraded with a GPU (40 points). Those flight will definitely be affected by this change.

No, no they won't; not to any appreciable degree, anyway. If the flight goes to the waitlist, the 1K will be ahead of the Platinum. This only affects flights with PZ inventory at the time of booking, which everyone can access already.


Originally Posted by gold23 (Post 31561827)
Each year I end up throwing away many of my RPU and usually a handful of GPU. I'm intrigued by the skip the waitlist option.... Most of my travel is business, where I can buy up front on anything longer than 2 hrs domestically. So my instruments are saved for that "one TATL" or cross-country flight I take with the family. I suspect the STW will only be available on the types of flights that GPUs used to be confirmed at booking, and everything else will be a waitlist. If that's the case, this is a significant downgrade.

It does not appear that there are any changes planned to the ability to clear an upgrade at booking when PZ is available.


Originally Posted by gold23 (Post 31561827)
If, by chance, the SWL legitimately allows us to push through upgrades on fairly desirable flights (I'm not talking EWR-HNL over Christmas...more like EWR-FCO/NAP/BCN late June), then this is a boon for people like me. I'd blow all of my points on one of two of those trips and be thrilled with my status. It also would push me to keep 1K in the future....

That's specifically what they're saying it's for, and your last line is likely the reason why. The proof is in the pudding, but I suspect UA was motivated by complaints from people saying that they were tired of throwing away certificates every year. I suspect they were seeing a troubling trend in bookings from Platinum and higher.


Originally Posted by shelby101 (Post 31561875)
I have heard from a high position person, that they had too many people wanting upgrades. I don't see how this improves that situation.

There's not much they can do about that, and certainly not anything that would actually be flyer-friendly. I mean, there's the super-easy solution: "no more upgrades." UA already has the largest premium cabin inventory among the US airlines.


Originally Posted by hirohito888 (Post 31561899)
Either bid upgrade or tied to some dynamic cash upgrade/buy-up fare.

Given that current GPUs are "valued" at ~$200-400, then 1GPU = 40 points = $5-10/point, so they can tie the points to a theoretical dollar amount. And nothing to stop UA from further devaluing this point system; as others pointed out above, UA can give them out to credit card spenders, used on UA Club, etc.

This is certainly possible, but there's no point borrowing trouble. If it happens, it happens.

The truth is, upgrades are hard to get because UA has learned how to sell the seats. I doubt that's changing.


Originally Posted by LimeySD (Post 31562035)
No, today the RPU/GPU would be refunded if only the short connection was upgraded. Not sure where it is listed in the policy but has happened for me every time and many, many times. I have had up to 3 hour flights "refunded" when the longer (domestic) connection was not upgraded.

It's not listed in the policy, because it's not the policy. You've gotten lucky. I've had it happen sometimes, and I've had it not happen other times.

narvik Sep 25, 2019 9:12 am


Originally Posted by hirohito888 (Post 31561899)
Given that current GPUs are "valued" at ~$200-400...

This is really quite dependent on individual use; I still value a GPU at $1000/each.



Originally Posted by jsloan (Post 31562064)
Not really much different than it has been every December / January, with expiring certificates. The only real difference is that people who don't travel internationally will have twice as many RPU-equivalents, and people who have leftover RPUs can turn them into GPU-equivalents.

To me those two sentences are in direct contradiction to each other.
The second part is not insignificant,
especially as many still have a ton of RPUs as they were still issued past 100000 miles for this program year.

For instance, on December 4th I will immediately have the additional option of 10 GPUs (using the old terminology) credited to my account to be used by January 31st.

(On December 4th I should have 760 correction: 840 PlusPoints!!! :eek:)

jsloan Sep 25, 2019 9:15 am


Originally Posted by narvik (Post 31562149)
To me those two sentences are in direct contradiction to each other.

The second part is not insignificant!
For instance, on December 4th I will immediately have the additional option of 10 GPUs (using the old terminology) credited to my account to be used by January 31st.

If you happen to have a family of five, no current plans, and a desire to spend $5000+ on travel in December / January, you'll find that useful. Otherwise, I suspect many of those will expire, or you'll throw them at SFO-LAX just to use them, etc. Just like people always have in December / January.

nomad420 Sep 25, 2019 9:18 am


Originally Posted by jsloan (Post 31562064)

It's not listed in the policy, because it's not the policy. You've gotten lucky. I've had it happen sometimes, and I've had it not happen other times.

While I agree to my knowledge this policy is not written/"listed" anywhere I have NEVER been denied a return on a GPU/instrument when only my connecting domestic flight was upgraded (quite honestly paying W is penalty enough). I don't call that really "luck". I would like the hear from others that have been denied this refund of the upgrade instrument. .

jsloan Sep 25, 2019 9:20 am


Originally Posted by nomad420 (Post 31562181)
While I agree to my knowledge this policy is not written/"listed" anywhere I have NEVER been denied a return on a GPU/instrument when only my connecting domestic flight was upgraded (quite honestly paying W is penalty enough). I don't call that really "luck". I would like the hear from others that have been denied this refund of the upgrade instrument. .

No, that policy is listed.

If you upgrade a flight with a Polaris-marketed segment using a GPU, and no Polaris segment clears, the GPU will be returned, through December 4. That is definitely changing.

For flights without a Polaris-marketed segment, including the SAN-LAX-EWR example, there is no policy to return an RPU (or GPU, if that's what you used). It sometimes happens, but it's not in the policy and is best described as an IT glitch.


Originally Posted by narvik (Post 31562149)
(On December 4th I should have 760 correction: 840 PlusPoints!!! :eek:)

OK, so make it a ten-person family, then.. or a 5-person family, upgrading from a discount economy fare... but last (among the 1Ks) on the upgrade list. :)

I suspect most of these will expire unused, and/or you'll throw them at domestic travel, just as people always have. It's really difficult to get an upgrade to clear in January.

SS255 Sep 25, 2019 9:27 am

I don't remember seeing this question posted:

Is there a grandfather clause for GPU's which are applied to Polaris flights with short-haul legs? I applied a GPU to LAX-IAH-EZE on December 5. Both legs are waitlisted. If I clear LAX-IAH in advance on my GPU, and IAH-EZE doesn't clear, will I only get 20 Plus Points refunded...even though the GPU was applied well in advance of this announcement? It seems to me that UA should return the entire 40 points (i.e. value of a full GPU) if the GPU was applied prior to this announcement.

The inability waitlist short-haul segments on a Polaris itinerary without gambling 20 Plus Points is a downgrade I absolutely hate. As Kacee aptly pointed out in the locked thread which was started prior to the announcement: This is WAY too late in the year to be making such a significant change.

narvik Sep 25, 2019 9:28 am


Originally Posted by jsloan (Post 31562192)
OK, so make it a ten-person family, then.. or a 5-person family, upgrading from a discount economy fare... but last (among the 1Ks) on the upgrade list. :)

lol, I really need to rent me some bigger family so I can make use of all these PlusPoints! :)


Originally Posted by jsloan (Post 31562192)
I suspect most of these will expire unused, and/or you'll throw them at domestic travel, just as people always have.

Aye.


Originally Posted by jsloan (Post 31562192)
It's really difficult to get an upgrade to clear in January.

And my contention is that for January 2020 it just got a whole lot MORE difficult for Int travel (same number of seats but with more upgrade requests).

SS255 Sep 25, 2019 9:36 am

Predicted new thread title on December 4: "Attention 1K's: How Much Was Your SkipWaitlist?

Route:
Date:
Original fare class:
StW *Ps:

jsloan Sep 25, 2019 9:42 am


Originally Posted by narvik (Post 31562229)
And my contention is that for January 2020 it just got a whole lot MORE difficult for Int travel (same number of seats but with more upgrade requests).

So, instead of 10th out of 50 on the waitlist, you'll go to 20th of 70. I don't think that's a meaningful difference.

nomad420 Sep 25, 2019 9:42 am


Originally Posted by jsloan (Post 31562192)
No, that policy is listed.

If you upgrade a flight with a Polaris-marketed segment using a GPU, and no Polaris segment clears, the GPU will be returned, through December 4. That is definitely changing.

For flights without a Polaris-marketed segment, including the SAN-LAX-EWR example, there is no policy to return an RPU (or GPU, if that's what you used). It sometimes happens, but it's not in the policy and is best described as an IT glitch.


OK, so make it a ten-person family, then.. or a 5-person family, upgrading from a discount economy fare... but last (among the 1Ks) on the upgrade list. :)

I suspect most of these will expire unused, and/or you'll throw them at domestic travel, just as people always have. It's really difficult to get an upgrade to clear in January.

From the original comment I thought you referring to international as well as domestic runs using instruments. Got cunfused with too many upstream comments on this topic. I might add I don't believe it has to necessarily has to be a Polaris marketed flight. I have seen refunds on for example SAN-LAX-CUN get refunded when only the SFO-LAX segment cleared. LAX-CUN is not by definition a Polaris flight.

jsloan Sep 25, 2019 9:46 am


Originally Posted by nomad420 (Post 31562297)
From the original comment I thought you referring to international as well as domestic runs using instruments. Got cunfused with too many upstream comments on this topic. I might add I don't believe it has to necessarily has to be a Polaris marketed flight. I have seen refunds on for example SAN-LAX-CUN get refunded when only the SFO-LAX segment cleared. LAX-CUN is not by definition a Polaris flight.

The policy specifically calls out Polaris-marketed. If you got an RPU/GPU refunded on a CUN itinerary, it was a gift.

narvik Sep 25, 2019 9:47 am


Originally Posted by jsloan (Post 31562296)
So, instead of 10th out of 50 on the waitlist, you'll go to 20th of 70. I don't think that's a meaningful difference.

Skip Waitlist will make a difference for travel between Jan 3 and Jan 31!

All I can say is, that come Dec 4th, I'll be immediately booking ALL my remaining travel for this program year! ;)

jsloan Sep 25, 2019 9:50 am


Originally Posted by narvik (Post 31562318)
Skip Waitlist will make a difference for travel between Jan 3 and Jan 31!

Maybe. We haven't seen how it works yet. :)


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