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Old May 7, 2022, 3:00 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Active thread; UA-Schedule changes; +25% TATL 2022 capacity, Q2 TPAC down 65% vs 2019; June changes

UA publishes a schedule for 330 days in advance (called Beginning of Schedule) and in the past would make tweaks quarterly and things would be fairly settles 3-4 months out. Updates would occur Friday evening / Saturday morning (Chicago time). Routine additions could occur anytime.
20 Oct 2021
Originally Posted by EWR764
In the earnings call today, UA noted that has been transitioning back to its 'normal' (pre-pandemic) 90-day schedule load process, which should be complete in the very near future.
However, during the COVID era, UA has gone to a more dynamic and shorter-term setting of schedule (as has the other carriers). Presently UA, while UA is still publishing a schedule for 330 days in advance it reflects pre-COVID operational levels and is considered just a placeholder schedule. Then 3-5 weeks prior to a month, UA makes a major update of that month's schedule.

Examples (Major updates)
The October 2020 schedule was updated 4-5 September 2020
The November 2020 schedule was updated 2-3 October 2020
The December 2020 schedule was updated 30-31 October 2020
Holidays can move the major date a week earlier or later.
Weekly updates are still generally done over night Friday-Saturday (Chicago)

UA does not publish a summary of most schedule changes but a variety of sources below do and summaries / links of those sources can be found in this thread & wiki.


Always crosscheck with UA's Travel Notices , Coronavirus (COVID-19) travel waivers and information, www.united.com/coronavirus as the situation is dynamic

17 May 2021 United Airlines Takes Big Step Toward Returning July Flying to Pre-Pandemic Levels
23 April 2021 United Airlines Continues to Build Summer Network, Adding Over 480 Daily Flights to its U.S. June Schedule
25 March 2021 United Airlines Adds New Direct Flights to Coastal Vacation Destinations Starting Memorial Day Weekend -- include updated on international routes also
11 Nov We are Back! United Announces Return to New York's JFK Airport
09 Nov Responding to Thanksgiving Travel Demand, United Adds Over 1,400 Domestic Flights to Schedule
16 Oct United Airlines Announces Eight New Routes and Increases Flights to 19 Destinations in the Caribbean, Central America and Mexico for Winter Sun-Seekers
02 Oct United Airlines Plans to Increase Service on More than 40 Caribbean and Mexican Beach Routes in November
09 Sept United Airlines Strengthens Global Network, Adding New Nonstops to Africa, India and Hawaii
04 Sept United Strategically Adds Limited Capacity to October Schedule
18 Aug United Airlines Doubles Service Between San Francisco and Shanghai
12 Aug Adjusting to Customer Demand, United Adds New Nonstop Service to Florida
31 July United Airlines Plans to Resume Service on More Than 25 International Routes in September post
01 July - From UA Hub, United Airlines Adds Nearly 25,000 Flights in August , post 2888
09 June -- From UA Hub, Summer 2020 route network schedule update

RoutesOnLine reports
20 Nov United mulls additional capacity cuts in the fourth quarter[/utl]
10 Nov
United seeks to take advantage of Thanksgiving holiday demand
19 Oct United adds more Latin America routes
16 Oct United plans aggressive competition on transcon routes from JFK
05 Oct United to serve China nonstop, plans more leisure resumptions
02 Oct United NW20 Long-Haul operations as of 02OCT20 post
09 Sept United Airlines adds Africa, India and Hawaii routes
04 Sept United Airlines Sep/Oct 2020 Intercontinental operations as of 04SEP20
13 Aug United targets Florida sunseekers from non-hubs
03 Aug More international routes return to Uniteds network
01 Aug United August - October 2020 Long-Haul operation changes as of 01AUG20
29 May United NS20 Long-Haul operation changes as of 29MAY20
02 May United 2Q20 Interim Long-Haul and NS20 update as of 0215GMT 02MAY20
02 May United 2Q20 Interim and NS20 Guam / Micronesia Island Hopper update as of 0215GMT 02MAY20
20 April COVID-19: North America market update - all carriers
18 April United NS20 {Summer 2020) Long-Haul operations as of 0400GMT 18APR20


**** The OAG weekly updates are no longer available on airlines.net ****
OAG Changes 3/2/2021: AA+ORD-BIL/FAT/GEG/ONT/SBA; B6+BOI,LGADEN,EWR-ACK/ANU/BQN/MVY/POP/SEA/STT/UVF; DL+CNY/DRO/LNK; NK; WN . post
OAG Changes 2/23/2021:AA In BOS-CMH/TVC,JFK-BOG/CLO/MDE/SCL/SNA,LGA-MCI/MYR/PNS;SY DFWSNA;UA In DENTWF,IADLWB,Out ORDOGS . post
OAG Changes 2/16/2021: AA Add PHX-ACV/BZN/CID/IDA,CLTAZS,DFWIDA,LAX-DRO/MSO,MIA-PBM/TLV; NK +CAKMYR; UA Cut HAV,Add HNLSNA . post
OAG Changes 2/9/2021: AA CLT-JAC/MHH/RNO; AV to ONT; DL Ends Some RDU/CVG/MIA Focus Routes, Adds LAX-IAH/OAK; UA Cuts SMX . post
OAG Changes 2/2/2021: AA DABPHL; AS Cuts EWRSJC,LAXORD,PHLSFO,PAE-BOI/PDX,More; F9 Axes 31 Routes; SY Expands; UA SJT; WN . post
OAG Changes 1/27/2021:3M to GSP; AA JFK-ATH/TLV; DL LGA-EYW/HHH/MYR,JFK-ACK/MVY; F9 New Routes; NK MCO-PAP/SDQ;WN FAT/SBA . post
OAG Changes 1/13/2021: DL Adds SEA-CUN/PVR/SJD,MSP-ESC;UA Adds IAD-ECP/PNS,ORD-FOD/MCW,IAH-SRQ Flights FEB-SEP . post
OAG Changes 1/5/2021: DL Resumes RDU-AUS/JAX/LAS, Ups FLL to 3X;B6 Trims MAR . post
OAG Changes 12/29/2020:B6 Adds EWRATL; DL Returns to JNU/KTN/SIT,SEA-TUS/PSP,BGRLGA,Exits CUNCVG;EI Leaves BDL/PHL
. post
OAG Changes 12/22/2020: Dozens of New Routes AA/B6/F9/NK/UA/WN;AA Exits VCE/MVD/EDI/PRG;BA Exits CHS/PIT/LGWJFK;UA to FAI . post
OAG Changes 12/15/2020:QR Into JFKMXP!;DL Drops CVG-BDL/CLT/MCI/STL,RDU-AUS/CLE/CMH/PIT,LAX-OMA/SAN,INDMCO,BDLCLE;AA Feb . post
OAG Changes 12/8/2020:Q1 Takedown AA/BA/DL/G4/NK/UA;UA Adds ORD-RDM . post
OAG Changes 12/1/2020: DL Cuts JAN More;4B Adds MSL-PNS; G4's New SNA Routes,Adds AZA-HOU (Phoenix-Houston) . post
OAG Changes 11/24/2020:AA Closes HPN/IPT/SWF;AS Adds SAN-SMF;WN Reveals SAV/SRQ Routes,HNL-LGB;DL Moves RSW-LGA to JFK . post
OAG Changes 11/17/2020: DL Guts JAN/FEB;UA Adds DEN-ECP/VPS/PNS/PBI/SRQ,JFK;LA BOG-MIA;CX Ends EWR/IAD/SEA . post
OAG Changes 11/10/2020: DL+MSPSRQ;F9 Out ICTDEN,Some Carib;LH Pauses 7 Routes;NK+SNAPHX;UA Pauses SMX . post
OAG Changes 11/3/2020:STOP THE HAMMERING;WN Suspends 100 Routes Till Mid-MAR;AA +EYW-MCO/TPA,SAVORD;B6 +JFKGEO . post
OAG Changes 10/27/2020: DL PSP-SEA,CUN-CVG/RDU,EYWLGA Daily;UA Adds BER Breaks Curse,Extends Sun Adds;4B BWIORF,EUGPDX . post
OAG Changes 10/20/2020:KEEP IT ROLLING (THE CANCELS);EK Suspends ATHEWR,JFKMXP,DXBSEA;UA Adds IAD-ABE/ERI/Carib,LAXSAP . post
OAG Changes 10/13/2020:ALL QUIET ON THE WESTERN FRONT;ET Switches ABJ for LFW;AM Exits DTWMTY;WN +MIA/MTY/PSP . post
OAG Changes 10/6/2020:UPHEAVAL;B6 Suspends SJC/ONT/BUR,Closes ORH/SWF?;NK Adds CAP;UA Adds JST/VCT;WN Adds Many Routes . post
OAG Changes 9/29/2020:STOP THE BLEEDING!;B6 Adds BDL Routes;DL Adds SLC-ANC,FLL-LAX,PVD Gone till March;UA Adds EWR-OGG . post
OAG Changes 9/22/2020:PSP on everybody;AA Adds PHX-LAP/LTO;DL Exits ORH;UA Suspends HAV . post
OAG Changes 9/15/2020:AI Adds DELEWR,Cuts DELORD;DL Adds Winter LAXRNO;EK Suspends MCO;FI/KL/UA Suspend Long Haul Routes . post
OAG 9/8/2020:OH THE HUMANITY;AA+DAB-DFW/PHL;AM Cuts;DL+LAXSAL,Suspends PVG?;NK Exits IAG/PBG/GSO?;UA Suspends ITH/MHT post
OAG Changes 9/1/2020:AA Adds PHX-BIL/BIS/BNA/CVG/TUL/YYC,CLT-FSD,JFK-SJD;AS to JAC;DL Drops BZN-SEA,Reverses Carib Cuts post
OAG Changes 8/25/2020:Cuts Begin for 21;DL DROPS NUMEROUS ROUTES INTL ROUTES FOR SUMMER 2021, Adds SEA-ONT,MSP-TVC post
OAG Changes 8/18/2020:FALL FALLING;AA/AS/DL Cuts;AC Drops SNAYVR;UA Adds LGA-Florida,SAL-IAD/LAX,DENCYS,IADPQI,IAHTLH post
OAG Changes 8/11/2020:RELATIVE QUIET;9K Cuts Routes;DL AM Swaps,Drops AUS-CVG;BA/WN/NK Cuts;UA New Routes post
OAG Changes 8/4/2020:SEPTEMBER SLIDE;AA Drops LAX-YVR;AM Drops AUS;AS Adds SAN-SBA; post
OAG Changes 7/28/2020:SLOW BLEED;AA Cuts LAX-EUG/FAT/MFR/RDM/SAN/SDF,LGA-TYS,ORD-SCE;DL Drops HAV/TGU/BOS Shrinks Trend for drawdown by DL/AA/WN and UA continues post
OAG Changes for 7/21/2020:AUGUST SINKING;EK Drops EWR-DXB; DL Drops MLI-MSP; Big Cuts for DL/NK has relativity small changes for UA (and AA), much larger changes for DL , NK and B6 post
OAG Changes 7/12/2020:EVOLUTION Some backsliding on previous Aug increases post
OAG Changes 7/5/2020: Significant number of September changes, in addition to previously announced August changes post
OAG Changes 6/28/2020:CALMING SKIES (minimal changes)
OAG Changes 6/21/2020:August Under Fire;...UA Out of SMX (Some August updates)
OAG Changes for 6/14/2020:THE CALM BEFORE? (very few UA changes)
OAG Changes 6/7/2020 July 2020 (mostly North American for UA)
OAG Changes 5/31/2020 (mostly international for UA)

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30 Aug 2020
Change Fees "Are Gone For Good"(Worldwide ex-USA,non-BE),waiver til March2021 for all

Change Fees Are Gone For Good
Originally Posted by UA Insider
The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. And starting on January 1, 2021, any United customer can fly standby for free, regardless of fare type, on a flight departing the day of their travel, a first among U.S. carriers, while MileagePlus Premier members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket if a seat in the same ticket fare class is available.

United is also extending its waiver for new tickets issued through December 31, 2020, to permit unlimited changes with no fee. This policy applies to all ticket types issued after March 3, 2020 and is valid for domestic and international travel.

The new change fee policy applies to all standard Economy and Premium cabin tickets for travel within the U.S. 50 states, Puerto Rico and the U.S. Virgin Islands and customers will not be limited in the number of times they adjust their flights.

Additionally, United is giving customers more flexibility to change their flights on the day of their travel so they can head home if a meeting ends earlier or enjoy a few more hours on vacation. With the ability to list for same-day standby for free, customers will now have an option to take a different flight with the same origin and destination airports as their original itinerary if space is available at departure. This enhanced option will be available to all customers for travel within the U.S. and to and from international destinations beginning on January 1, 2021. Customers who want to switch flights will be able to add themselves to the standby list through Uniteds award-winning mobile app, on united.com or at the airport no later than 30 minutes prior to departure for domestic flights and one hour before departure on international flights.

The carrier is also improving the travel experience for its MileagePlus members including waiving all redeposit fees on award travel for flights changed or cancelled more than 30 days before departure and allowing all MileagePlus Premier members to confirm a different flight on the day of their travel. As a way to thank MileagePlus Premier members for their loyalty, beginning January 1, 2021, all Premier members will be able to confirm a seat for free on a different flight with the same departure and arrival cities as their original ticket. This expanded option will allow MileagePlus Silver members and above to confirm a new seat in the same ticket fare class if space is available. Earlier this year, United announced that it will extend status for MileagePlus Premier and United Global Services members through January 2022. United also reduced thresholds for Premier qualification by 50 percent for each status level, to make reaching an even higher status tier easier.

For more information on Uniteds new flexible travel policies, visit https://www.united.com/ual/en/us/fly/travel/change-fee.html.




Change is here. Change fees are gone.Were permanently getting rid of change fees for most Economy and premium cabin tickets for travel within the United States. This includes Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. Learn more

For all other destinations, change fees are waived through December 31, 2020. See terms and conditions
Were extending electronic certificatesTo give you more flexibility when you travel, electronic certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020.

This policy change will automatically appear, but it may not be reflected everywhere right away. Wed appreciate your patience as we work to make that happen.
Award flight redeposit fees waived

Were waiving redeposit fees for award flights issued on or before December 31, 2020, that are canceled at least 30 days before the departure date. You can also change your award flight with no fee. Learn more about changing or canceling your award flight.
International travel advisories and waivers

For more information about international travel: CARES service exemptions for United
United Exemption 042520 FINAL ISSUED.pdf
United Airlines 2nd Exemption_051220_FINAL ISSUED.pdf
latest (tentative) -2020-5-5 Order to Show Cause

Other Resources and Statistics
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COVID19 UA-Schedule {Archive}

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Old Mar 22, 2020, 11:27 am
  #1981  
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data point: just helped a non-status friend change her INTL flight originally scheduled for tomorrow to September. No wait at all at the premier desk - call was completed within 2 minutes. The agent was extremely friendly and knowledgeable - bravo
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Old Mar 22, 2020, 11:31 am
  #1982  
 
Join Date: Jun 2015
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Originally Posted by Repooc17
data point: just helped a non-status friend change her INTL flight originally scheduled for tomorrow to September. No wait at all at the premier desk - call was completed within 2 minutes. The agent was extremely friendly and knowledgeable - bravo
It would seem that some of the friction reported upthread might be avoided by letting United cancel the flight first before discussing rebook/refund. It's understandably hard to wait when you know it isn't going to happen, but if you just make sure you call just outside the 24 hour window, more of the burden may fall on United.
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Old Mar 22, 2020, 11:42 am
  #1983  
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Originally Posted by glbltvlr
It would seem that some of the friction reported upthread might be avoided by letting United cancel the flight first before discussing rebook/refund. It's understandably hard to wait when you know it isn't going to happen, but if you just make sure you call just outside the 24 hour window, more of the burden may fall on United.
Agreed!

I have been waiting until T-24 to contact UA (and other airlines). 1) right thing to do given the volume of calls all airlines have been experiencing these days; 2) as airlines do not post actual cancellation for specific flights until closer to departure, more flexibility for the customer; 3) more time to research, and ensure there are no wasted time during the call interaction.

Also, it goes without saying if you can change/cancel itinerary online, do so (would save you and the airline a lot of wait time and potential headache). I had to call UA because 2 of 4 flight segments disappeared from the original itinerary of my friend's. Anyway, please lso be courteous to all agents (regardless of airlines).
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Old Mar 22, 2020, 12:14 pm
  #1984  
 
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Location: SFO
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I know UA has canceled SFO-Europe flying through May. UA926, SFO-FRA is still showing valid for me on 22-May. Have they just not gotten around to canceling it yet, or do they still think this flight is going to go?
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Old Mar 22, 2020, 12:23 pm
  #1985  
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Originally Posted by elizadoo
She's fine getting on the UA flight from London to Dulles (Polaris). It's the DEN evening connections that look iffy.

I'll keep checking on her DEN connections and if both are cancelled I'll get a room for her at IAD, ready and waiting. She's lugging 2 oversized suitcases (many heavy books=exhausted grad student).
*A rules require that UA provide accommodation for passengers on an intercontinental flight if they are *G or higher or traveling in the premium cabin. EC.261 rules require a duty of care for all passengers, and, AFAIK, still apply to the UK. Whether an agent at IAD will see things that way, I don't know, but I'd have her to go to customer service and ask for hotel and meal vouchers.

Originally Posted by returnoftheyeti
I know UA has canceled SFO-Europe flying through May. UA926, SFO-FRA is still showing valid for me on 22-May. Have they just not gotten around to canceling it yet, or do they still think this flight is going to go?
I believe "through May" was United's odd way to say "through the end of April." I don't think they have made decisions about May schedules yet.
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Old Mar 22, 2020, 2:30 pm
  #1986  
 
Join Date: Jun 2007
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Originally Posted by elizadoo
She's fine getting on the UA flight from London to Dulles (Polaris). It's the DEN evening connections that look iffy.

I'll keep checking on her DEN connections and if both are cancelled I'll get a room for her at IAD, ready and waiting. She's lugging 2 oversized suitcases (many heavy books=exhausted grad student).
I would wait until she arrives into IAD and no connecting flight before I book a hotel room. Hotel occupancy is so low now that availability is not the issue. This way you don't have to deal with canceling, just in case. You can check on options.

UA.com is still selling IAD-DEN on both evening flights for Mar. 23.
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Old Mar 22, 2020, 3:18 pm
  #1987  
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Originally Posted by PsiFighter37
I believe in their latest update, there will be 1x EWR-LHR frequency run.

Thought I read somewhere that all NY area airports were going to be closed?
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Old Mar 22, 2020, 3:21 pm
  #1988  
 
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,954
It seems UA hasn't loaded the changes in the system? My UA flight in April still hasn't been canceled, despite UA canceling all Canada flights.

Originally Posted by wco81
Thought I read somewhere that all NY area airports were going to be closed?
That was temporary due to ATC personnel testing positive.
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Old Mar 22, 2020, 3:25 pm
  #1989  
 
Join Date: Jun 2015
Posts: 710
Originally Posted by dinoscool3
It seems UA hasn't loaded the changes in the system? My UA flight in April still hasn't been canceled, despite UA canceling all Canada flights.



That was temporary due to ATC personnel testing positive.
There was also some chatter last week about a nationwide suspension of air travel. In light of the airline schedule reductions, that seems to have quieted down
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Old Mar 22, 2020, 3:26 pm
  #1990  
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Originally Posted by dinoscool3
It seems UA hasn't loaded the changes in the system? My UA flight in April still hasn't been canceled, despite UA canceling all Canada flights.
It takes several days for cancellations to make it all the way through the system.
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Old Mar 22, 2020, 3:45 pm
  #1991  
 
Join Date: Oct 2005
Programs: Continental
Posts: 1,589
If I book a ticket prior to march 31st, and use points to upgrade (and it clears at time of booking), do I lose the points if I have to cancel?
I know that ordinarily the points are not returned if it clears, but is there an exception during this period?
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Old Mar 22, 2020, 3:49 pm
  #1992  
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Originally Posted by hockey7711
If I book a ticket prior to march 31st, and use points to upgrade (and it clears at time of booking), do I lose the points if I have to cancel?...
Any change / cancellation, removing you from the flight will cause your PlusPoints to be returned (at no cost). With the except of the Skip-the-Waitlist upgrades, they are theorically lost on a voluntary change / cancellation.
Originally Posted by hockey7711
I know that ordinarily the points are not returned if it clears, but is there an exception during this period?
No correct -- what you can not do and get a the PlusPoints returned is downgrade a cleared upgrade and stay on the same flight. Such as clearing with PlusPoints on a CPU eligible flight and then downgrading in the hopes of a CPU.
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Old Mar 22, 2020, 3:52 pm
  #1993  
 
Join Date: Oct 2005
Programs: Continental
Posts: 1,589
So I f I had to cancel a ticket purchased prior to march 31, I would get them back...
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Old Mar 22, 2020, 3:54 pm
  #1994  
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Originally Posted by hockey7711
So I f I had to cancel a ticket purchased prior to march 31, I would get them back...
Yes
Originally Posted by WineCountryUA
Any change / cancellation, removing you from the flight will cause your PlusPoints to be returned (at no cost). ....
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Old Mar 22, 2020, 3:55 pm
  #1995  
 
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Thanks
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