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The way of the Dodo? - 1K upgrades, PP or CPU

Old Jan 27, 2024, 4:51 pm
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The way of the Dodo? - 1K upgrades, PP or CPU

Old May 19, 2024, 1:27 am
  #1351  
 
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,070
Originally Posted by cesco.g
How did you set alerts for PN? (AFAIK it is not a UA.com feature)
I have a programmer friend who is testing a program/script to find PN and IN.
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Old May 19, 2024, 9:53 am
  #1352  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,179
Very strange experience today on FRA-SFO. Q fare, PP upgrade waitlist applied about 3 weeks ago to both Premium Plus and Polaris. Several hours before departure I was 1st on the PP list with 1 seat available, and 6th on the Polaris list with 0 seats available. An hour before boarding it was unchanged - with 58/60 people in Polaris showing as checked in.

Shortly afterwards (maybe 30 minutes before boarding started) I cleared into Premium Plus - not a surprise given I was 1st on the list. However at that point, I jumped to #1 on the Polaris upgrade list - above the 5 others that had previously been on the list above me. Nobody else cleared into Polaris at that time (4 were showing as cleared before, and the same 4 afterwards) - but for some reason my clearing into Premium Plus jumped me up the list!

After I boarded, they obviously offloaded the 2 people in Polaris that still hadn't checked in, and I was upgraded to Polaris, which now showed as 59/60. About 10 minute later, the person who at that time was #3 on the Polaris upgrade list was also upgraded to the seat next to me. No idea what happened to #1 and #2, however they were the same surname so it's possible they decided to stay together and declined the upgrade.

I'm certainly not complaining (in this case, as least!), but clearly that's not how priority is supposed to work, right?
docbert is offline  
Old May 19, 2024, 10:17 am
  #1353  
 
Join Date: Dec 2009
Programs: United Platinum, Frontier Diamond, Hilton Diamond, IHG Diamond/ Ambassador/ Milestoner
Posts: 587
Three days ago on MAD-IAD wife and I had Premium Plus/ Premium Economy seats. I passed on the buy up since it was a day flight. Premium Plus always showed full, but there were 12 Polaris seats from three days out to near boarding time. Never more than 3 folks on the upgrade list. We were called to the desk and upgraded to Polaris. I suspect that Premium Plus was over sold, and I was the highest ranking (Platinum) pax in Premium Plus. Remarkably sweet upgrade.
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Old May 19, 2024, 11:14 am
  #1354  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,310
Originally Posted by docbert
... Shortly afterwards (maybe 30 minutes before boarding started) I cleared into Premium Plus - not a surprise given I was 1st on the list. However at that point, I jumped to #1 on the Polaris upgrade list - above the 5 others that had previously been on the list above me....
Did you happen to notice if the PremPlus was R or RN ? This happened once for me and I was the skipped over previous #1. I think this happens if the GA manually clears the economy person into PremPlus as R and not RN.

I complained and some compensation ( a future RT transcon upgraded and a moderate ETC). This was 18 months or so back

Also I think they should do the Polaris upgrades first and then the PremPlus
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WineCountryUA is offline  
Old May 19, 2024, 12:53 pm
  #1355  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,179
Originally Posted by WineCountryUA
Did you happen to notice if the PremPlus was R or RN ?
I didn't look. At the moment it's showing correctly as PZ, however on the website it's showing as "Ticket status: processing" and "Your purchase is confirmed and your reservation is processing" so it wouldn't surprise me if something has been done manually with the reservation to put it out of sync. Thankfully this is the last leg of the ticket, so it's not going to cause any issues (other than possibly miles posting which I'll keep an eye on!)
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Old May 19, 2024, 5:12 pm
  #1356  
 
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,671
Originally Posted by slappychasez
Interesting that everyone is finding upgrades difficult. I am batting at 18/40 on upgrades YTD, so a 45% upgrade rate. Only one of those segments I used PP on, so mostly CPU. All of these are domestic segments.
As a Plat CPUs at least for me flying out of SFO are pretty much non existent (YMMV). My business partner who is 1K followed me to KOA out of SFO and had PPs in play for an upgrade. He was #1 on the list as a 1K with something around 10F unsold at T72. He promptly pulled the PPs and still remained at #1 and at T24 he cleared a CPU. He said this year as a 1K he is findings CPUs easier to clear. I don't know the numbers but he believes even out of hubs like SFO that are historically are rich with GS/1K paxs the numbers are down in 2024. I know the numbers are not released publicly but I don't doubt that.

Last edited by nomad420; May 20, 2024 at 11:38 am
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