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-   -   PDB back! Experiences. (https://www.flyertalk.com/forum/united-airlines-mileageplus/2059933-pdb-back-experiences.html)

iluv2fly Mar 27, 2023 5:20 pm


Originally Posted by elmira56925 (Post 35121084)
What erks me the most are the FAs literally standing around in the gallery doing nothing but chatting with each other. If it was a full flight and no time than I’d let it pass. I politely asked for a morning screwdriver and they got upset that I interrupted their conversation. U can imagine my reaction. U have all the time in the world

Did you get the screwdriver?

ostatekitty Mar 27, 2023 8:54 pm


Originally Posted by elmira56925 (Post 35121084)
What erks me the most are the FAs literally standing around in the gallery doing nothing but chatting with each other. If it was a full flight and no time than I’d let it pass. I politely asked for a morning screwdriver and they got upset that I interrupted their conversation. U can imagine my reaction. U have all the time in the world

It’s the same post on FT across all of the domestic legacy airlines… It shocks me that there isn’t some sort of corporate policy governing this. Whether or not you get a PDB really seems to be “if FA feel like it.”

elmira56925 Mar 28, 2023 7:07 am

I called the 1K customer service date and asked about the PDB policy. They said in so many words that there is no official policy. It’s up to the FA discretion. The fact is Covid gave United the reasoning for cutback of services. Now that the pandemic is largely over the FAs got used to not doing PDB and don’t feel they should resume.

I got my screwdriver and they gave me the old dirty look like I was a three headed alien

Aussienarelle Mar 28, 2023 9:45 am


Originally Posted by elmira56925 (Post 35123093)
I got my screwdriver and they gave me the old dirty look like I was a three headed alien

In fairness after a few screwdrivers i have been known to think I saw three headed aliens...although am hoping the FAs did not have a few too many screwdrivers

seanp7 Mar 28, 2023 11:47 am


Originally Posted by ostatekitty (Post 35122188)
It’s the same post on FT across all of the domestic legacy airlines… It shocks me that there isn’t some sort of corporate policy governing this. Whether or not you get a PDB really seems to be “if FA feel like it.”

Does the fact that FA's start to get paid in full when the door closes factor into this? Their only real driver is a passion for customer service and/or pride in their job. And we all know how that works at UA...

physioprof Mar 28, 2023 11:57 am

PBI-EWR 737-900 early morning flight asked FA bringing around tray of water & juice if I could have a bloody mary. She said, "Not now, but once we're up in the air." I replied, "Sounds good. Thanks!" Then when I got up to pee before door closing, I asked the other FA who was in the galley, "Hey, any chance of a bloody mary? I'm heading home and it's been a tough trip." He replied, "We're not allowed to, but I don't care.", and proceeded to make me one.

CMK10 Apr 2, 2023 10:41 am

4/1 UA 3707 RDU-EWR EMB-175: No PDB

It's still really inconsistent on the regional jets.

frutabell Apr 2, 2023 4:06 pm


Originally Posted by physioprof (Post 35123897)
He replied, "We're not allowed to, but I don't care.", and proceeded to make me one.

Love that! 😆

CMK10 Apr 6, 2023 11:36 am

4/4 UA 6082 IAH-HRL EMB-175: No PDB. No service in the air either :rolleyes:

FriendlySkies Apr 8, 2023 7:11 pm

4/7 MCI-EWR A319 - :tu: choice of water or OJ
4/8 PWM-ORD E175 - :td: nothing. Only 7/12 in F.
4/8 ORD-MCI A319 - :tu: choice of water or sparkling wine

CMK10 Apr 10, 2023 10:23 am

4/6 UA 2165 RDU-IAH 737-900: No PDB
4/6 UA 1488 IAH-DEN 737-900: No PDB

Both flights were delayed but it was still disappointing.

goodeats21 Apr 10, 2023 1:13 pm

E175 by Republic. 3 empty seats in FC and only ~50 on board overall.
Still no PDB.

marks88 Apr 10, 2023 3:49 pm

Early Apr 2023, LGA-IAH (13:40 dep) - sparkling wine and water offered.

flyingpbandj Apr 10, 2023 9:54 pm

4/8 UA 1670 SAL-LAX 737-900: Choice of OJ or Water
4/8 UA 2128 LAX-YVR A319: Choice of Sparkling, OJ, Water, or Mimosa

narvik Apr 13, 2023 5:09 am


Originally Posted by goodeats21 (Post 35158926)
E175 by Republic. 3 empty seats in FC and only ~50 on board overall.
Still no PDB.

E175 AVP-EWR, today

27 minutes Takeoff to Touchdown.
No service during flight, but PDB offered in 1st cabin. Coffee, tea, water...


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