Jun 29, 2022, 11:33 am
Last edit by: WineCountryUA
united.com/preordermeals
Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)
Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.
archive thread: UA preorder premium cabin meal, Y snacks/drinks {Archive}
Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)
Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.
archive thread: UA preorder premium cabin meal, Y snacks/drinks {Archive}
UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile
Jun 25, 2023, 10:51 am
#106
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
6/29 Naples - EWR widebody, pre-order available. Same as my last LAX-IAD WB flight earlier this month. So getting more consistent there.
Same "out of stock" issue with anything but snacks.
Same "out of stock" issue with anything but snacks.
Jun 26, 2023, 4:10 pm
#107
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Flight on 06/30 - 5 days in advance, I received the following e-mail a few minutes ago:
Cool. So I click the link. Y'all know what's next:
Incroyable!
Not.
David
Not.
David
Jun 26, 2023, 4:43 pm
#108
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,107
Had the same issue with preorder on my CLE-MCO flight this week and I waited about 15 minutes after the "preorder window is closed" message, clicked the "deep link" again and it took me to the ordering page. Just for laughs I tried typing in the united.com/preordersnacks&beverages as shown but of course that's not a valid URL. Internet web developer 101, you can't put ampersands in a URL like that.
Jun 26, 2023, 4:45 pm
#109
Join Date: May 2007
Location: WAS
Programs: UA 1K, AA EXP, WN A+, Hyatt Glob, Marriott Amb, Hertz PC
Posts: 1,129
Two recent domestic data points:
1) flight delayed 90 minutes and no meals loaded. Just snack boxes and no proactive apology. I complained and received $50 travel credit
2) Breakfast pre-order not loaded so had another egg dish. Flight attendant was confused on vegetarian... was concerned there was cheese in the dish but not sausage
1) flight delayed 90 minutes and no meals loaded. Just snack boxes and no proactive apology. I complained and received $50 travel credit
2) Breakfast pre-order not loaded so had another egg dish. Flight attendant was confused on vegetarian... was concerned there was cheese in the dish but not sausage
Jun 26, 2023, 4:51 pm
#110
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Had the same issue with preorder on my CLE-MCO flight this week and I waited about 15 minutes after the "preorder window is closed" message, clicked the "deep link" again and it took me to the ordering page. Just for laughs I tried typing in the united.com/preordersnacks&beverages as shown but of course that's not a valid URL. Internet web developer 101, you can't put ampersands in a URL like that.
David
Jun 27, 2023, 12:55 am
#112
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Jun 27, 2023, 6:02 am
#113
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,070
https://www.delta.com/us/en/onboard/...ight-fuel-menu
Jun 27, 2023, 10:56 am
#114
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Unless flight is over 1500 miles, options will be limited to pre-packaged snacks in Y on DL.
https://www.delta.com/us/en/onboard/...ight-fuel-menu
https://www.delta.com/us/en/onboard/...ight-fuel-menu
All that being said, I do like that on UA, you can actually receive a breakfast item. Not in the mood for a chicken salad croissant sandwich nor fruit and cheese plate right now. Snack boxes are also available but at least DL didn’t force me to preorder their boxes and fail in the order.
David
Jun 27, 2023, 5:33 pm
#115
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
Used pre order for first time and won't again. I was half dosing off when the cart came by and they never delivered anything to either myself or my wife. When we realized what had happened and asked for our orders they were out of what we ordered (except for the booze). So they supposedly canceled the order and issued refund, I have yet to see it but it has only been a couple days and to be honest haven't checked. The bottom line is the system is far from flawless and in general the offerings are pretty poor. JMHO
Jun 27, 2023, 6:36 pm
#116
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
IME it is the other way, you are not charged until you receive the meal. That avoids the problem of undelivered pre-orders.
Jun 27, 2023, 9:18 pm
#117
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,107
Preorder options MCO-CLE this weekend:
Got the "preorder window is closed" message on the first click of the preorder email. Refreshed the page and the order options appeared. UA IT needs to do some work on that...
I'm gonna roll the dice on the cheeseburger. Haven't tried that one yet.
Got the "preorder window is closed" message on the first click of the preorder email. Refreshed the page and the order options appeared. UA IT needs to do some work on that...
I'm gonna roll the dice on the cheeseburger. Haven't tried that one yet.
Jun 28, 2023, 9:46 pm
#118
Join Date: Dec 2014
Location: Alexandria, Longboat Key
Programs: UA Gold Marriott Gold AA Gold Choice Gold Wyndham PLAT IHG PLAT Avis President's Club Amtrak Select
Posts: 2,263
Preorder options MCO-CLE this weekend:
Got the "preorder window is closed" message on the first click of the preorder email. Refreshed the page and the order options appeared. UA IT needs to do some work on that...
I'm gonna roll the dice on the cheeseburger. Haven't tried that one yet.
Got the "preorder window is closed" message on the first click of the preorder email. Refreshed the page and the order options appeared. UA IT needs to do some work on that...
I'm gonna roll the dice on the cheeseburger. Haven't tried that one yet.
Jun 29, 2023, 4:27 am
#119
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Jun 29, 2023, 6:33 am
#120
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,703
