Sep 3, 2023, 10:55 am
No email notification of upgrades or schedule changes
Oct 16, 2019, 11:00 am
#106
Join Date: Mar 2015
Location: Chicago area
Posts: 207
Well despite UAL telling me the problem about not getting notification of schedule changes was corrected, well it wasn't. I just checked the website and our YVR-ORD flight was changed to depart 40 later than before. No big deal really so I hope the lounge in YVR is nice. Looks like we have more time now. For now. 
Oct 31, 2019, 9:51 am
#108
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,220
Received three separate emails about three separate upgrades for my award flights (have the CC) but no email notification for the GPU flights that were upgraded in the last few weeks.
However, it was a bit of a different email format so thinking they have now an update of the notification.
Always happy to have the upgrade and the notification provided me the opportunity to select my preferred seats.
However, it was a bit of a different email format so thinking they have now an update of the notification.
Always happy to have the upgrade and the notification provided me the opportunity to select my preferred seats.
Oct 31, 2019, 11:09 am
#109
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
No emails for me either.
I find out about a schedule change when I see the dreaded red text on the reservation.
Upgrades, never. Over the course of the last week I've had 2 of my 3 segments for next week clear - using up RPUs, if it matters - zero notification. If they'd TELL me, I have more time to move around my seats before the good ones all fill up, so I'm once again stuck in Row 1 with no ability to change.
I find out about a schedule change when I see the dreaded red text on the reservation.
Upgrades, never. Over the course of the last week I've had 2 of my 3 segments for next week clear - using up RPUs, if it matters - zero notification. If they'd TELL me, I have more time to move around my seats before the good ones all fill up, so I'm once again stuck in Row 1 with no ability to change.
Oct 31, 2019, 11:23 am
#110
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
No emails for me either.
I find out about a schedule change when I see the dreaded red text on the reservation.
Upgrades, never. Over the course of the last week I've had 2 of my 3 segments for next week clear - using up RPUs, if it matters - zero notification. If they'd TELL me, I have more time to move around my seats before the good ones all fill up, so I'm once again stuck in Row 1 with no ability to change.
I find out about a schedule change when I see the dreaded red text on the reservation.
Upgrades, never. Over the course of the last week I've had 2 of my 3 segments for next week clear - using up RPUs, if it matters - zero notification. If they'd TELL me, I have more time to move around my seats before the good ones all fill up, so I'm once again stuck in Row 1 with no ability to change.
I am had the same experience over the past several months is not year. I had a huge schedule change on an international flight that I only stumbled across days after it was made. Same with upgrades, thought I wasn't upgraded only to find I was in Row 1 at T24 and no place to jump to. I don't get why this can't be"fixed".
Last edited by nomad420; Oct 31, 2019 at 11:56 am
Oct 31, 2019, 12:12 pm
#111
Join Date: Apr 2012
Location: IAD
Programs: UA 1K & 2MM, MR Titanium
Posts: 459
I got the new ‘Woo Hoo’ message a few times over the summer, but since October no email when an upgrade clears. I liked getting them because I could then go select a seat. I also had one GPU clear recently that still showed ‘Upgrade requested’. I only thought it cleared because my Y seat was gone and I could only select a new seat in C. The reservation still showed ‘Upgrade requested’ for 5 days until I checked in and it finally switched to ‘Upgrade confirmed.’
Oct 31, 2019, 12:23 pm
#112
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
I got the new ‘Woo Hoo’ message a few times over the summer, but since October no email when an upgrade clears. I liked getting them because I could then go select a seat. I also had one GPU clear recently that still showed ‘Upgrade requested’. I only thought it cleared because my Y seat was gone and I could only select a new seat in C. The reservation still showed ‘Upgrade requested’ for 5 days until I checked in and it finally switched to ‘Upgrade confirmed.’
“We’re just checking in - to tell you it’s time to check in!”
“We’ll see you soon!”
“Here we go! you’re flight is boarding”
All text messages I got today. What is this, Sesame Street?
Oct 31, 2019, 2:42 pm
#113
Join Date: Oct 2018
Programs: Mileage Plus, Marriott Rewards, Southwest Rapid Rewards
Posts: 686
I found out today I had a flight booked from ABQ-IAH that they changed from 5pm to noon. No notification, no red text, no option for me to decline it. But meanwhile if they move one of my other flights 10 minutes they alert me 5 different ways.
Nov 1, 2019, 8:37 am
#114
Join Date: Mar 2015
Location: Chicago area
Posts: 207
So it seems there are many who have problems with notifications for upgrades and schedule changes. Wow. Why can't they fix this?
It was never this way before for me.
My friend OTOH still gets immediate updates even for minor schedule changes.
So just be vigilant. Keep checking the website.
It was never this way before for me.
My friend OTOH still gets immediate updates even for minor schedule changes.
So just be vigilant. Keep checking the website.
Nov 1, 2019, 11:23 am
#115
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
No emails for me either.
I find out about a schedule change when I see the dreaded red text on the reservation.
Upgrades, never. Over the course of the last week I've had 2 of my 3 segments for next week clear - using up RPUs, if it matters - zero notification. If they'd TELL me, I have more time to move around my seats before the good ones all fill up, so I'm once again stuck in Row 1 with no ability to change.
I find out about a schedule change when I see the dreaded red text on the reservation.
Upgrades, never. Over the course of the last week I've had 2 of my 3 segments for next week clear - using up RPUs, if it matters - zero notification. If they'd TELL me, I have more time to move around my seats before the good ones all fill up, so I'm once again stuck in Row 1 with no ability to change.
Nov 1, 2019, 11:25 am
#116
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
10 minutes? Heck - I've had to confirm a 1 minute schedule change. In one case I couldn't see any change whatsoever, so I called the 1K line and the agent couldn't see anything either so she just hit the "confirm change" button and the red message went away.
Nov 1, 2019, 11:32 am
#117
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,220
I actually think these texts should help the stragglers. Yesterday at SAN I heard paging for two different flights stating that doors were closing and luggage would be removed so presumably those pax did not receive the texts. I was not even at the airport that long.
Nov 1, 2019, 6:12 pm
#119
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
Yes I get these too. Bit of overkill when I am already on the plane and I get the text telling me to Board, but I did sign up for notifications.
I actually think these texts should help the stragglers. Yesterday at SAN I heard paging for two different flights stating that doors were closing and luggage would be removed so presumably those pax did not receive the texts. I was not even at the airport that long.
I actually think these texts should help the stragglers. Yesterday at SAN I heard paging for two different flights stating that doors were closing and luggage would be removed so presumably those pax did not receive the texts. I was not even at the airport that long.
I guess I’m just an old curmudgeon ; )