Last edit by: WineCountryUA
This is an archive thread -- the active thread is United's Basic Economy - Discussion, Q&A, ...
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
Important Note: these fares became available 21 Feb 2017 for MSP for travel beginning 18 Apr 2017. More markets were added 19 April 2017 for travel starting 9 May 2017.
Related thread: Basic Economy Airport and Plane Experiences (First or Second Hand)
If you booked before the dates above, you did not have a BE fare. If purchased on united.com you will see a warning like:
4. MileagePlus members will earn full Premier qualifying dollars, 50% Premier qualifying miles and 0.5 Premier qualifying segments for each flight, as well as lifetime miles and toward the four-segment minimum.
Link to UA's description of how these fares will work: Basic Economy.
Here are the key facts:
- No seat assignments until check-in. Seats will be assigned by the system and cannot be changed.*NEW* When purchasing a Basic Economy ticket, you will not receive a complimentary seat assignment but may be able to purchase advance seat assignments during booking and up until check-in opens. If you don’t purchase an advance seat assignment, your seat will be automatically assigned to you prior to boarding, and you won't be able to change your seat once it's been assigned.
- No guarantee of adjacent seats with companions
- No voluntary ticket changes after 24 hour purchase period
- Carry on limited to 1 personal item unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Customers ineligible for carry-on who bring one to the gate will be charged a $25 convenience fee to gate-check in addition to standard baggage fees (source: @united twitter)
- Customers will not be eligible for Economy Plus or premium cabin upgrades. This includes all forms of upgrades (CPU,supported or purchased). Likewise for E+ access (elite or purchased).
- Customers will board in the last boarding group (currently Group 5) unless the customer is a MP Premier member, primary cardmember of a qualifying MileagePlus credit card, or Star Alliance *G
- Companions on same PNR will have same boarding group and carryon if one on the PNR has a waiver
- No combinability with regular economy fares or partner carriers. Interline travel is not permitted.
- Tickets will earn RDMs (based on fare and status), PQMs (50% of distance), PQSs (0.5), PQDs, in addition it will count for minimum 4 segment and lifetime miles (New as of Dec 2018)
- Basic Economy tickets will use booking code 'N'
- Online check-in only with paid checked bag, otherwise need to see a United representative to verify the onboard bag allowance and receive a boarding pass.
related threads
New UA/*A TATL -LGT Economy fare - no free first bag, no changes/upgrades allowed
Benefit impact of restricted economy fares on UA Elites (Basic Econ, -LGT, Light Econ
Pre-announcement speculation thread (now closed) New "Budget Economy" fares
United's Basic Economy - Discussion, Q&A, ... {Archive}
#601
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
This is all about forcing pax into higher class economy fares (as many have said in the 600 posts). I really don't think UA expects many people to buy these BE fares or to significantly profit from charging for BE carry-ons. I'm guessing hardly anyone who's read this thread is going to buy a BE fare and if those fares aren't competitive with ULCCs it's just smoke and mirrors.
From the $150 million/yr (feel free to correct as I forget where I got this number from) UA expect to gain from rolling out BE I bet 90%+ comes from upfaring. I'd love to see the breakdown.
From the $150 million/yr (feel free to correct as I forget where I got this number from) UA expect to gain from rolling out BE I bet 90%+ comes from upfaring. I'd love to see the breakdown.
Last edited by ermintrude; Nov 20, 2016 at 11:55 pm Reason: grammar
#602
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
Long term, piggy-backing the ultra-LCC concept onto the main legacy brand must be very detrimental for the brand perception. Other carriers such as SQ or LH have successfully segregate most of the LCC business onto semi-detached daughters.
Not doing that leads to the abysmal coach experience that UA offers these days with inedible food and the worst of the inexperienced wildlings being shoved into E+ once E- checked in full.
And while hard to imagine, this could make the UA coach experience even worse than it currently is. On the intl. longhaul, it could further diminish drink and food offerings (quantity, quality cannot be lowered anymore).
Not doing that leads to the abysmal coach experience that UA offers these days with inedible food and the worst of the inexperienced wildlings being shoved into E+ once E- checked in full.
And while hard to imagine, this could make the UA coach experience even worse than it currently is. On the intl. longhaul, it could further diminish drink and food offerings (quantity, quality cannot be lowered anymore).
#603
Suspended
Join Date: Sep 2014
Location: Brunei
Programs: Enrich Sapphire. Kris Flyer Silver.Le Club Accorhotels,Starwood.
Posts: 2,201
Umm..really?
Ever flown within Europe? For the most part, even on legacies like BA and LH, no seat assignments in advance - even if you want to pay for them on intra-EU. I flew on IB proabably 3 years ago on LHR-MAD, and remember when US was highly critisized (and rightly so, IME), for charging for all beverages, even water? IB was doing that (and they didn't turn on the AVOD on the return flight on a 340.
Shall I continue? On LH long-haul, you have to pay for advance seat assignments in any economy class less then V (and yes, I just did this for both my wife and I, booked in W -
Ouch). Some lower fares, including TAtL ex-EU don't allow any changes at all, not even for a fee. Then there's the LH lite fares that don't allow baggage.
Looking for an example closer to home? AC debuted their Tango fares in the late 90s - maybe '97 or '98. The parameters have changed a bit, but at the time, these fares included no seat assignment (still the case today), and only earned 25% RDM/PQM.
Back in other places, lots don't allow mileage accrual unless you have a fairly high fare class.
Yes, US carriers can infuriate passengers, but make no mistake, lots of other carriers do this as well. That's not just a US thing.
Ever flown within Europe? For the most part, even on legacies like BA and LH, no seat assignments in advance - even if you want to pay for them on intra-EU. I flew on IB proabably 3 years ago on LHR-MAD, and remember when US was highly critisized (and rightly so, IME), for charging for all beverages, even water? IB was doing that (and they didn't turn on the AVOD on the return flight on a 340.
Shall I continue? On LH long-haul, you have to pay for advance seat assignments in any economy class less then V (and yes, I just did this for both my wife and I, booked in W -
Ouch). Some lower fares, including TAtL ex-EU don't allow any changes at all, not even for a fee. Then there's the LH lite fares that don't allow baggage.
Looking for an example closer to home? AC debuted their Tango fares in the late 90s - maybe '97 or '98. The parameters have changed a bit, but at the time, these fares included no seat assignment (still the case today), and only earned 25% RDM/PQM.
Back in other places, lots don't allow mileage accrual unless you have a fairly high fare class.
Yes, US carriers can infuriate passengers, but make no mistake, lots of other carriers do this as well. That's not just a US thing.
I fly BA, Malaysia Airlines, Singapore Airlines most of the time and Royal Brunei if I am on a budget as well as Air Asia for connectivity purposes.
Air Asia are a LCC and the world's greatest LCC airliner the world has ever seen. 5 back to back consecutive number 1 ranking globally in the LCC category.
#605
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
Good news (for me, anyway). Have confirmed with my company's global travel department that they will be excluding Basic Economy fares from our online booking tool, and that our corporate travel agency will also have policy in place to exclude these fares.
I'll just avoid ever booking these things for personal travel.
I'll just avoid ever booking these things for personal travel.
#606
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
Interestingly enough, last week, was waiting to board an AC flight at the barn at YYZ, and watched a mother, with a child, maybe about 2 in her stroller, yelling at an agent and calling her the B word because of a seating issue - not sure what it was exactly. Agent was actually very nice from what I saw - mom was not - agent actually prevented her from boarding unless she apologized, and it took her about 5 times saying this to actually do it. I really thought we were going to see supervisors and airport polce around. I really hope this doesn't occur frequently.
United BE is far worse than DL BE. Look for AA BE to be similar to DL BE. DL BE allows MQMs, life time miles and no restriction on carry on bags - restrictions are no advance seat assignments and no upgrades or standby.
United is getting more bad publicity than DL. Why cant they simply copy DL, like they do every time, instead of making it worse.
United is getting more bad publicity than DL. Why cant they simply copy DL, like they do every time, instead of making it worse.
I think while UA is the first to implemement this kind of reduced carry-on allowance - I'd guess this is going to become more common when carriers can figure out the trick to implementing/enforcing it. Also, I think UA probably should have made this blanket on BE fares, not made an exception for elites.
#607
Join Date: Nov 2007
Location: Washington DC
Programs: Former 1k, Lifetime UA Gold, Starwood Gold; Avis Preferred; Hertz Gold
Posts: 1,732
Good news (for me, anyway). Have confirmed with my company's global travel department that they will be excluding Basic Economy fares from our online booking tool, and that our corporate travel agency will also have policy in place to exclude these fares.
I'll just avoid ever booking these things for personal travel.
I'll just avoid ever booking these things for personal travel.
Also (anyone?) Is there going to be a change to the reward chart to differentiate between E and E-?
#608
Join Date: Dec 2002
Location: Oregon
Programs: AA EXP, AS 75K, UA 1MM Gold, HH Diamond, Hyatt Explorist, IHG Plat, National EE, Hertz PC
Posts: 4,001
But UA really hasn't matched many of those "Ultra Low Cost Carrier" fares. This might give them the ability to do so in the future. The only thing I've seen even close to a super low cost fare, domestically, have been a few SFO-LAS itins at sub-$100 r/t. One was $69. I could see UA making a $69 fare BE. For that matter, I could see any sub-$100 fare as being a candidate for BE. So what? That's not what many of us are buying.
#609
Join Date: Sep 2014
Location: NJ
Posts: 107
Good news (for me, anyway). Have confirmed with my company's global travel department that they will be excluding Basic Economy fares from our online booking tool, and that our corporate travel agency will also have policy in place to exclude these fares.
I'll just avoid ever booking these things for personal travel.
I'll just avoid ever booking these things for personal travel.
#610
Join Date: Nov 2016
Posts: 85
This is all about forcing pax into higher class economy fares (as many have said in the 600 posts). I really don't think UA expects many people to buy these BE fares or to significantly profit from charging for BE carry-ons. I'm guessing hardly anyone who's read this thread is going to buy a BE fare and if those fares aren't competitive with ULCCs it's just smoke and mirrors.
From the $150 million/yr (feel free to correct as I forget where I got this number from) UA expect to gain from rolling out BE I bet 90%+ comes from upfaring. I'd love to see the breakdown.
From the $150 million/yr (feel free to correct as I forget where I got this number from) UA expect to gain from rolling out BE I bet 90%+ comes from upfaring. I'd love to see the breakdown.
#611
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
I have definitely seen some ULCC fare matching. It becomes obvious when you have four nonstops on a route and the one whose time block most closely matches the ULCC is drastically less expensive than the rest. I think this is particularly true when the ULCC time block is already an inconvenient time so UA feels they will not be risking many business travelers switching to the drastically cheaper flight.
#612
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
I've seen some pretty draconian travel policies, and even those exclude these "basic" economy fares. Not because of sympathy for the travelers' comfort or FF benefits, but its because of the no change policy of them. While most companies are willing to "risk" associated with non-refundables; they don't want to get stuck with tickets that must be thrown away completely if travel plans change.
#613
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
My guess is that the biggest driver is inability to voluntarily change the ticket after the first 24 hours. That would be a huge negative for a company from a business travel perspective, particularly for a consultancy like mine where travel plans are often fluid.
#614
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
SL
#615
Join Date: Nov 2016
Posts: 85
was talking about this my co-worker... she couldn't understand what all the fuss was about. other than the no-carry-on thing, she said it made no difference to her. mostly because she's only 5'1" and can be relatively comfortable even when stuck in any random seat, even a middle seat. that's the opposite of me... sitting in a window or middle seat feels worse than... well.. I don't know... I have not been in a window or middle seat for over 20 years.