Jan 6, 2019, 12:17 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
Jan 11, 2019, 1:56 pm
#61
Join Date: Jan 2016
Location: IAD, DEL, IXC, BWI, DCA, YYZ
Programs: UA 1K, Amex Plat, UA Club Card, National EE, Global Entry, TSA Pre✓
Posts: 275
I booked a domestic award ticket from my account (1K) for a family friend, non-member. I don't remember picking seats, they were assigned e+ aisle seats. Is this an unadvertised benefit? Or, will United run a sweep and put them in a regular Economy seat.
Jan 11, 2019, 6:26 pm
#62
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
More like a bug.
There's a good chance, particularly if there are any changes to the flight or the equipment.
There's a good chance, particularly if there are any changes to the flight or the equipment.
Jan 11, 2019, 10:59 pm
#63
Join Date: Jan 2016
Location: IAD, DEL, IXC, BWI, DCA, YYZ
Programs: UA 1K, Amex Plat, UA Club Card, National EE, Global Entry, TSA Pre✓
Posts: 275
baggage allowance
IAD - EWR - DEL
United Silver
IAD-EWR is single cabin economy
EWR - DEL is Business
Will United honor 3 checked bags at IAD? Or, will they request payment for 3rd bag?
United Silver
IAD-EWR is single cabin economy
EWR - DEL is Business
Will United honor 3 checked bags at IAD? Or, will they request payment for 3rd bag?
Jan 11, 2019, 11:09 pm
#64
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Jan 12, 2019, 1:48 pm
#65
Join Date: Apr 2018
Posts: 572
Is the RED color statement true about United's Mileage Plus program?
"United typically extend elite benefits as a courtesy for the remainder of the qualification year,beginning soon after you first meet the requirements.As an example, Lisa earned United Premier Silver status during the 2015 qualification year. She was then given complimentary Silver status for the rest of 2015, but she’ll get to enjoy that status through the 2016 membership year, which actually ends on January 31st, 2017. If you earn elite status during the 2016 qualification year, it will be valid until the beginning of 2018"
"United typically extend elite benefits as a courtesy for the remainder of the qualification year,beginning soon after you first meet the requirements.As an example, Lisa earned United Premier Silver status during the 2015 qualification year. She was then given complimentary Silver status for the rest of 2015, but she’ll get to enjoy that status through the 2016 membership year, which actually ends on January 31st, 2017. If you earn elite status during the 2016 qualification year, it will be valid until the beginning of 2018"
Jan 12, 2019, 1:52 pm
#66
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,514
Is the RED color statement true about United's Mileage Plus program?
"United typically extend elite benefits as a courtesy for the remainder of the qualification year,beginning soon after you first meet the requirements.As an example, Lisa earned United Premier Silver status during the 2015 qualification year. She was then given complimentary Silver status for the rest of 2015, but she’ll get to enjoy that status through the 2016 membership year, which actually ends on January 31st, 2017. If you earn elite status during the 2016 qualification year, it will be valid until the beginning of 2018"
"United typically extend elite benefits as a courtesy for the remainder of the qualification year,beginning soon after you first meet the requirements.As an example, Lisa earned United Premier Silver status during the 2015 qualification year. She was then given complimentary Silver status for the rest of 2015, but she’ll get to enjoy that status through the 2016 membership year, which actually ends on January 31st, 2017. If you earn elite status during the 2016 qualification year, it will be valid until the beginning of 2018"
Jan 12, 2019, 2:18 pm
#67
Join Date: Sep 2008
Posts: 812
If there is Irrops and no other good options are available, can agents ignore minimum connection time rules during rebooking? Assuming the available time is reasonably close to the published MCT (10 minutes or so).
Jan 12, 2019, 3:16 pm
#68
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Very much doubt that as the computer enforces MCT -- perhaps some level of supervisor could override, but very much doubt there would be interest in pursuing such an option. IME, most MCT are very optimistic in the first place and booking shorter is just asking for a future problem.
Jan 13, 2019, 10:46 am
#69
Join Date: Sep 2014
Posts: 2,531
Very much doubt that as the computer enforces MCT -- perhaps some level of supervisor could override, but very much doubt there would be interest in pursuing such an option. IME, most MCT are very optimistic in the first place and booking shorter is just asking for a future problem.
If BRU-ORD cancels and I can get BRU-EWR-ORD with MCT minus 5 minutes at EWR, I'd push hard for that flight over a two-connection itinerary or staying overnight in BRU.
Jan 13, 2019, 11:39 am
#70
Join Date: Mar 2007
Location: Yorkshire, UK
Programs: *A "Top 1000 2015", FB Lifetime Plat.; BA Silver; Ma; Hilton Diamond.rriott Gold
Posts: 497
large mismatch between expert mode availability and seat map
Usually when I research flights which might have future PZ availability the number of free seats in biz is approximately equal to the number of seats free in the biz seatmap -- the latter is of course usually a bit bigger because of a few people who haven't reserved a seat yet. But now I'm seeing a huge mismatch. E.g. UA901 SFO-LHR on Feb 3 shows J5, but 42 free seats in the seat map. I'm seeing this on most flights back to the UK on Feb 3. Can anyone explain this? I'm just searching individual segments, so it's nothing to do with multiple leg itineraries. Thanks!
Jan 13, 2019, 11:54 am
#71
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,418
Could be a large group booking, none of whom have assigned seats.
Jan 13, 2019, 12:00 pm
#72
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Usually when I research flights which might have future PZ availability the number of free seats in biz is approximately equal to the number of seats free in the biz seatmap -- the latter is of course usually a bit bigger because of a few people who haven't reserved a seat yet. But now I'm seeing a huge mismatch. E.g. UA901 SFO-LHR on Feb 3 shows J5, but 42 free seats in the seat map. I'm seeing this on most flights back to the UK on Feb 3. Can anyone explain this? I'm just searching individual segments, so it's nothing to do with multiple leg itineraries. Thanks!
And it's J9, C9, D9, Z7, P1....which indicates that UA thinks that they are going to sell those Business Class tickets.
Last edited by StuckinITH; Jan 13, 2019 at 12:22 pm Reason: Add comment
Jan 13, 2019, 2:35 pm
#73
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
ETA: In my observation, over the past year or so, inventory levels have become much less valuable as indicators of future upgrade availability, as UA has been much stingier with the discount fares. Even with a wide open cabin, you will l frequently see Z0 P0. I assume their data tell them they make more money not discounting and holding out for the higher priced sales.
Last edited by Kacee; Jan 13, 2019 at 2:49 pm
Jan 13, 2019, 3:05 pm
#75
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461