Jan 6, 2019, 12:17 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to a new / existing thread if appropriate.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2019]
May 30, 2019, 10:02 am
#526
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
- Is free first checked bag based on my Mileageplus status at the time of booking or travel? I expect my status to expire before I travel, perhaps dropping down to just "member"
- The T&Cs I can find appear to indicate that the free checked bag applies only to flights operated by United, yet the information in my account currently is in conflict with that, suggesting I do have a free checked bag even though the fight is operated by Air Canada.
- Any differences in application to my mother who has no status with either United or Air Canada?
Thanks!
- The T&Cs I can find appear to indicate that the free checked bag applies only to flights operated by United, yet the information in my account currently is in conflict with that, suggesting I do have a free checked bag even though the fight is operated by Air Canada.
- Any differences in application to my mother who has no status with either United or Air Canada?
Thanks!
Has united done away with its saver availability in advance of changing to a dynamic award pricing? i am trying to book award tickets for 4 in J for March 28, 2020 SFO IAD (nothing like planning ahead) but see nothing. Do they release saver closer to the flight or am I just SOL.
Good afternoon all! Quick question: if I cancel a United award does it 1) auto kick back to inventory 2) delayed kick back to inventory 3) sometimes it never shows up again....my predicament: i needed to book a United Polaris flight with an infant ticket and made a rookie infant booking mistake of sending my Amex points to Lifemiles ( infant is 10% of fare) to book the adult flight instead of AirCanada (only a flat 10k or $100 fee)...current business class fare for flight is a tad under $10,000!! I am still within the 24hr cancelation bubble/booking window...thank you!
May 30, 2019, 6:40 pm
#527
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Jun 1, 2019, 11:00 am
#528
Join Date: Sep 2012
Programs: AA EXP, UA 1K, Hilton Diamond, Hyatt Globalist
Posts: 126
Sorry, been offline a while working on a house. Those fare codes came from the UA website.
Thanks for the clarifying questions and for pointing out S vs NM, didn't realize they used SM to calculate distances. Yes, I know the NZ flights won't count for status match, but they will count for making 1K for next year, right?
All fare details are from the UA website, flight numbers are:
ORD-SFO UA248, J
SFO- SYD UA863, J
SYD-AKL NZ104, Z
AKL-SFO NZ8, Z
SFO-ORD UA1140, Z
You used nautical miles instead of statute miles, so the values are all low. The multipliers seem correct if the NZ tickets actually booked into UA J. (I'm surprised that would have been the case). Z is a discount business fare class on NZ just like it is on UA.
Of course, only the UA PQM will generally qualify for a status match, but I think you know that.
PS: I should clarify -- when you list these fare classes, what's your source? And, if it's the NZ receipt, are they using UA or NZ flight numbers? This makes a big difference. If your outbound is UA flight numbers -- UA J class -- you're going to get 300%. If it's a NZ flight number, you're going to get 150-200%, depending upon the UA fare class that NZ J maps to.
Of course, only the UA PQM will generally qualify for a status match, but I think you know that.
PS: I should clarify -- when you list these fare classes, what's your source? And, if it's the NZ receipt, are they using UA or NZ flight numbers? This makes a big difference. If your outbound is UA flight numbers -- UA J class -- you're going to get 300%. If it's a NZ flight number, you're going to get 150-200%, depending upon the UA fare class that NZ J maps to.
All fare details are from the UA website, flight numbers are:
ORD-SFO UA248, J
SFO- SYD UA863, J
SYD-AKL NZ104, Z
AKL-SFO NZ8, Z
SFO-ORD UA1140, Z
Last edited by WineCountryUA; Jun 1, 2019 at 11:30 am Reason: merging consecutive posts by same member
Jun 1, 2019, 11:25 am
#529
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Jun 1, 2019, 6:30 pm
#530
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
There's a good chance that they will never release four J tickets on the same flight for SFO-IAD. Those cabins tend to fill up with paid customers. This isn't really new, or related to the dynamic pricing -- you would have had a hard time for March 28, 2019, or 2018, or 2017...
* * * * *
...It may or may not ever come back.
* * * * *
...It may or may not ever come back.
2) To jsloan, isn't it fairly easy to remedy this with a CR human?
Jun 2, 2019, 9:03 am
#531
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,415
1) It's (at least virtually) impossible on all airlines to book two Business or First Class award tickets on the same PNR. They believe it's too big a risk to them. Sometimes a workaround is to make multiple separate reservations, but then there's the obvious risk to the passengers of being seated separately, and the much larger risk of different passengers being treated - very - differently in IRROPS.
2) To jsloan, isn't it fairly easy to remedy this with a CR human?
2) To jsloan, isn't it fairly easy to remedy this with a CR human?
As for your second point — UA reps can hold UA space. However, in this case, the question was about cancelling a UA award ticket booked with one partner airline and rebooking with another. In that scenario, you’re going to have to rely on the inventory as seen by the computer.
Jun 2, 2019, 9:31 am
#532
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Jun 2, 2019, 9:44 pm
#533
Join Date: Jan 2013
Posts: 304
Do any of the lounges at O'hare have more than just snacks? Any with sandwiches? Even international reward business tickets get free lounge access correct? Thank you
Jun 2, 2019, 9:50 pm
#534
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Jun 2, 2019, 9:51 pm
#535
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
The UCs have hot "entrees" for breakfast and dinner, soup/salads most of the dinner -- without status or membership - departing international business qualifies or arriving/connecting UA international business. Not domestic
The Polaris Lounge -- for departing International Business (but not AC) or departing / arriving / connecting Polaris class tickets.
What is your business class award ticket -- carrier and routing?
Jun 2, 2019, 10:10 pm
#536
Join Date: Jan 2013
Posts: 304
I just have the Explorers card so I don't qualify for the Polaris lounge correct? Haven't booked the ticket yet but will be flying direct from the US to PEK on United
Jun 2, 2019, 10:13 pm
#537
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Polaris lounge has hot buffet and seatdown service with a small menu.
Jun 2, 2019, 10:28 pm
#539
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Jun 3, 2019, 1:03 am
#540
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470