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3-class First seats now deemed Domestic F/Polaris Bus. Only GS may choose them.

3-class First seats now deemed Domestic F/Polaris Bus. Only GS may choose them.

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Old Mar 7, 19, 6:55 am   -   Wikipost
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As of Feb. 5, only Global Services are able to select FC seats. The ability for 1K to reserve seats was removed. Existing 1K seat selections appear to be kept.

There are reports (Post #516) that if available, ex-GlobalFirst seats are selectable for all confirmed business class passengers at check in, even if >24 hrs from flight with GF seats (in the case of positioning flights).
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Old Feb 17, 19, 10:43 am
  #466  
 
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Originally Posted by cfischer View Post
$70k on 016 tickets last year ... no junk change either

I see the point, but I am actively booking away from UA metal because of it ... will a GS book away from UA metal? The GS I know won't ... for the better or worse.
If the only option is the 2-4-2 monstrosity, this GS has and will book LH or ANA. Thankfully, you donít see that configuration much when flying out of EWR
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Old Feb 17, 19, 11:30 am
  #467  
 
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Originally Posted by cfischer View Post
$70k on 016 tickets last year ... no junk change either

I see the point, but I am actively booking away from UA metal because of it ... will a GS book away from UA metal? The GS I know won't ... for the better or worse.
Were you paying for (or upgrading to) GF before?

I bet there are some GS that will book UA biz now (and were not booking 2-4-2 previously) because they can get a the old GF seat.
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Old Feb 17, 19, 12:01 pm
  #468  
 
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Originally Posted by SFOdelayed View Post


Were you paying for (or upgrading to) GF before?

I bet there are some GS that will book UA biz now (and were not booking 2-4-2 previously) because they can get a the old GF seat.
A negative consequence of this (for UA) is that I used to book D so I could use a GPU to upgrade to ON (GF seat). I'm lucky that for many years my travels have taken me to destinations where sUA 772s flew, avoiding all other types.

Now, I book P or Z and am fine with the new Polaris product. My total spend with UA will go down this year as a result. I consider getting a GF seat on a 3-class plane as a bonus now, until everything is Polarisized.
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Old Feb 17, 19, 1:07 pm
  #469  
 
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Originally Posted by wxguy View Post
A negative consequence of this (for UA) is that I used to book D so I could use a GPU to upgrade to ON (GF seat). I'm lucky that for many years my travels have taken me to destinations where sUA 772s flew, avoiding all other types.

Now, I book P or Z and am fine with the new Polaris product. My total spend with UA will go down this year as a result. I consider getting a GF seat on a 3-class plane as a bonus now, until everything is Polarisized.
Same. Given that even some C fares are becoming non-refundable, I now take pride in booking the lowest possible P fare. Gone are the days of paying a significant premium for J/C/D. On personal trips Iíll always be on the look out for PN rather than ON.

Even if GF was filled with upgrades like me, they were upgraders on higher margin tickets than would have otherwise been booked. I still donít think CO properly modeled this when deciding to remove GF.
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Old Feb 18, 19, 3:06 pm
  #470  
 
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In October I booked 2A/C on the 3-class 772 IAD-SFO, and last week when I checked I had been kicked back to 8A/B. I called UA and they said "the F cabin is under inventory management and will be available at the airport." Is this actually true? Is there any way to tell whether the F seats are actually assigned or are just being blocked? This is my 1MM flight so I'm keen to get in the F cabin...
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Old Feb 18, 19, 3:40 pm
  #471  
 
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Originally Posted by dfreeman02 View Post
In October I booked 2A/C on the 3-class 772 IAD-SFO, and last week when I checked I had been kicked back to 8A/B. I called UA and they said "the F cabin is under inventory management and will be available at the airport." Is this actually true? Is there any way to tell whether the F seats are actually assigned or are just being blocked? This is my 1MM flight so I'm keen to get in the F cabin...
1A is blocked and the rest, if not showing as available on the initial flight search, are probably assigned. There was a mess where they lost everyone's seat assignments a while back.

The GF cabin is only available to GS for pre-assignment, and we're lacking in concrete reports what happens after check-in.
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Old Feb 19, 19, 2:05 pm
  #472  
 
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Admittedly I heard this from someone else, but apparently some 1Ks are being bumped from their GF seats at the gate because "a GS wanted it."

So it seems UA is really going all the way to keep the cabin available for GS at the expense of 1Ks.
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Old Feb 19, 19, 2:10 pm
  #473  
 
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Happened to me today....bumped for a GS
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Old Feb 19, 19, 3:17 pm
  #474  
 
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Had two flights booked when 1K were still able to select the GF seats. Both flights were swapped for Polaris. Now the "perk" as a 1K is gone.

Oh well...
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Old Feb 19, 19, 3:48 pm
  #475  
 
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Originally Posted by mike2003242 View Post
Happened to me today....bumped for a GS
They actually told you that?
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Old Feb 19, 19, 5:40 pm
  #476  
 
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Originally Posted by chavala View Post
They actually told you that?
Yup!
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Old Feb 19, 19, 5:52 pm
  #477  
 
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New Policy? Can't reserve empty J seats on 777-200 with old F cabin anymore

I have a flight in early March MUC-ORD that is a 777-200 and is showing the seatmap as shown in this thread: the old business class (48 total seats) and the new PE economy.
Last October, i had an upgrade for PVG-ORD clear and was able to select 2C as that was when they got rid of the F cabin, and let anyone in J select those very private seats IMHO.
My upgrade for my March MUC-ORD cleared today and I went into the mobile seatmap and saw Rows 1-2 "full" so picked another seat.
I saw the same on the seatmap on the website.
On a whim, I went to book the same flight and 2 seats in Row 2 on the seatmap were listed as empty.
I called 1k line to ask them to put me in the empty 2C and the agent said due to equipment swaps, the system is not letting Rows 1-2 seats be chosen. She would only say they
want to make sure someone that bought a first class ticket, would get one of the seats in Rows 1/2, the old F, if the equipment did not swap to the new Polaris with 50 seats.
So I assume the old metal with 8 F seats, -1 blocked for pilot (and missing on mobile app seat map), and 2 shown as FREE on that booking page, means more than 5 people bought F tickets but
don't have seat assignments(?).
What am I missing?

Last edited by WineCountryUA; Feb 19, 19 at 8:09 pm Reason: Moved to consolidated thread
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Old Feb 19, 19, 6:11 pm
  #478  
 
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Originally Posted by cos999 View Post
I have a flight in early March MUC-ORD that is a 777-200 and is showing the seatmap as shown in this thread: the old business class (48 total seats) and the new PE economy.
Last October, i had an upgrade for PVG-ORD clear and was able to select 2C as that was when they got rid of the F cabin, and let anyone in J select those very private seats IMHO.
My upgrade for my March MUC-ORD cleared today and I went into the mobile seatmap and saw Rows 1-2 "full" so picked another seat.
I saw the same on the seatmap on the website.
On a whim, I went to book the same flight and 2 seats in Row 2 on the seatmap were listed as empty.
I called 1k line to ask them to put me in the empty 2C and the agent said due to equipment swaps, the system is not letting Rows 1-2 seats be chosen. She would only say they
want to make sure someone that bought a first class ticket, would get one of the seats in Rows 1/2, the old F, if the equipment did not swap to the new Polaris with 50 seats.
So I assume the old metal with 8 F seats, -1 blocked for pilot (and missing on mobile app seat map), and 2 shown as FREE on that booking page, means more than 5 people bought F tickets but
don't have seat assignments(?).
What am I missing?
Since 2/5, only GS can pre-select the old GF seats now. 1K's used to be able to, but no more. See this thread's wiki. The agent is wrong, as UA sells no first class tickets on UA metal for international flights anymore.
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Old Feb 19, 19, 7:04 pm
  #479  
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Originally Posted by chavala View Post
They actually told you that?
Originally Posted by mike2003242 View Post
Yup!
Wow. I know GS are almighty when it comes to UA, and I get it to an extent...But this is beyond ridiculous. We 1Ks were offered a perk, we made plans based on said perk, and now we have reports of it literally being taken away on the spot. UA moving the goalposts is not cool under any circumstances.

Iíve got 2A next month on two very long flights. For the same money and no further ďtimeĒ on my part, I intentionally booked the GF seat when I could have taken the 777-300 or even a 789...Both are better than 2-4-2 business. But I chose my routing based on the fact UA allowed me to book that GF seat, or worst case (a wash to me), new Polaris.

Now, with PE going live next month, and the shift of re-configured 772s moving to SFO (for the most part) the likelihood of a 3-class out of ORD increases greatly.
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Old Feb 19, 19, 7:24 pm
  #480  
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Maybe it hurts towards earning GS, but if I'm not mistaken, UA doesn't really care if you book LH or NH. They all share the revenue if I'm not mistaken.
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