Gate Agent Denied Boarding for NonRev Women Wearing Leggings
#286
Join Date: Feb 2016
Location: New York
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Y'know, I don't know how much of this thread you've read, but the cause of this fiasco was due to a "bystander" tweeting about something that she didn't have all the facts about. The issue was actually between the g/a and the pass-rider, and "Ms. Save the World" decided to fix something that wasn't broken, in the first place. As a result, this matter has gotten a blown out of proportion, by people that aren't interested in the true facts and causes.
It was none of anyone else's business, nor decision, how someone should be dressed.
It was none of anyone else's business, nor decision, how someone should be dressed.
#287
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
interesting. So the 10-year-old girl was not even involved with this.
"Watts was further incensed when another woman who was listening told her 10-year-old daughter to put a dress on over her leggings, apparently thinking United's policy applied to all passengers, not just those flying free."
http://www.reuters.com/article/us-un...-idUSKBN16Y2HY
"Watts was further incensed when another woman who was listening told her 10-year-old daughter to put a dress on over her leggings, apparently thinking United's policy applied to all passengers, not just those flying free."
http://www.reuters.com/article/us-un...-idUSKBN16Y2HY
#288
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
interesting. So the 10-year-old girl was not even involved with this.
"Watts was further incensed when another woman who was listening told her 10-year-old daughter to put a dress on over her leggings, apparently thinking United's policy applied to all passengers, not just those flying free."
http://www.reuters.com/article/us-un...-idUSKBN16Y2HY
"Watts was further incensed when another woman who was listening told her 10-year-old daughter to put a dress on over her leggings, apparently thinking United's policy applied to all passengers, not just those flying free."
http://www.reuters.com/article/us-un...-idUSKBN16Y2HY
#289
Join Date: Feb 2016
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#290
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Watts caused the problem by twitting without knowing all the facts, but the UA twitter team made it worse when they didn't immediately suspect that the issue might have been the nonrev dress code. It was a huge mistake to immediately define the GA by appealing to the CoC and state that GAs can use their discretion to boot passengers what aren't dressed properly.
#291
Join Date: Dec 2009
Posts: 205
I am the farthest thing from a koolaid drinker towards my employer United Airlines. However Ms Watts has pursued her narrative on the evils of United so feverently that I think it's time to provide a counter story. A friend of mine and fellow employee was on holiday in China when his son became gravely ill. They spent 7 days in hospital in Shanghai where they were only allowed to see him for 20-30 minutes per day and tests failed to determine the problem. The boy needed to brought back to the US. Just getting the boy's blood count at an appropriate level to allow travel was very touch and go.
The cost and logistics of arranging the medical evacuation and escorting doctor were quite simply staggering. Thankfully the company took care of both in time to meet the boy's blood count to travel. I cannot emphaisze how much stress this releaved the family from. The boy is now back in US receiving treatment. There is no way this would have happened without many employees dedicating all of their time to make it so.
So you know what Ms Watts, my employer is not misogynistic nor uncaring esp towards employees and their family. I'm sure you are thrilled with the name recognition your shameless Twitter campaign has generated. For the rest of the flying public, I offered this as a rebuttal to the social media bully that is kicking United as insensitive while failing to listen to facts.
The cost and logistics of arranging the medical evacuation and escorting doctor were quite simply staggering. Thankfully the company took care of both in time to meet the boy's blood count to travel. I cannot emphaisze how much stress this releaved the family from. The boy is now back in US receiving treatment. There is no way this would have happened without many employees dedicating all of their time to make it so.
So you know what Ms Watts, my employer is not misogynistic nor uncaring esp towards employees and their family. I'm sure you are thrilled with the name recognition your shameless Twitter campaign has generated. For the rest of the flying public, I offered this as a rebuttal to the social media bully that is kicking United as insensitive while failing to listen to facts.
#292
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,221
This is just another first world problem from what I have read. Inconsequential when compared to drug-rehabilitation issues and unemployment issues and homelessness issues and ....
Yup - fly "for free" but there are rules for exercising that "freedom".
The Eagles sang it really well: "Every form of refuge has it's price."
Typically, folks want their cake and want to eat it too..... Sheesh
Yup - fly "for free" but there are rules for exercising that "freedom".
The Eagles sang it really well: "Every form of refuge has it's price."
Typically, folks want their cake and want to eat it too..... Sheesh
#293
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
I am the farthest thing from a koolaid drinker towards my employer United Airlines. However Ms Watts has pursued her narrative on the evils of United so feverently that I think it's time to provide a counter story. A friend of mine and fellow employee was on holiday in China when his son became gravely ill. They spent 7 days in hospital in Shanghai where they were only allowed to see him for 20-30 minutes per day and tests failed to determine the problem. The boy needed to brought back to the US. Just getting the boy's blood count at an appropriate level to allow travel was very touch and go.
The cost and logistics of arranging the medical evacuation and escorting doctor were quite simply staggering. Thankfully the company took care of both in time to meet the boy's blood count to travel. I cannot emphaisze how much stress this releaved the family from. The boy is now back in US receiving treatment. There is no way this would have happened without many employees dedicating all of their time to make it so.
So you know what Ms Watts, my employer is not misogynistic nor uncaring esp towards employees and their family. I'm sure you are thrilled with the name recognition your shameless Twitter campaign has generated. For the rest of the flying public, I offered this as a rebuttal to the social media bully that is kicking United as insensitive while failing to listen to facts.
The cost and logistics of arranging the medical evacuation and escorting doctor were quite simply staggering. Thankfully the company took care of both in time to meet the boy's blood count to travel. I cannot emphaisze how much stress this releaved the family from. The boy is now back in US receiving treatment. There is no way this would have happened without many employees dedicating all of their time to make it so.
So you know what Ms Watts, my employer is not misogynistic nor uncaring esp towards employees and their family. I'm sure you are thrilled with the name recognition your shameless Twitter campaign has generated. For the rest of the flying public, I offered this as a rebuttal to the social media bully that is kicking United as insensitive while failing to listen to facts.
#294
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
And just in time....
Mom Outraged at TSA, Claims They Treated Her Young Son and Family 'Like Dogs' https://www.yahoo.com/news/mom-outra...162200952.html
now maybe leggings-gate will die down!
Mom Outraged at TSA, Claims They Treated Her Young Son and Family 'Like Dogs' https://www.yahoo.com/news/mom-outra...162200952.html
now maybe leggings-gate will die down!
#295
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,221
I am the farthest thing from a koolaid drinker towards my employer United Airlines. However Ms Watts has pursued her narrative on the evils of United so feverently that I think it's time to provide a counter story. A friend of mine and fellow employee was on holiday in China when his son became gravely ill. They spent 7 days in hospital in Shanghai where they were only allowed to see him for 20-30 minutes per day and tests failed to determine the problem. The boy needed to brought back to the US. Just getting the boy's blood count at an appropriate level to allow travel was very touch and go.
The cost and logistics of arranging the medical evacuation and escorting doctor were quite simply staggering. Thankfully the company took care of both in time to meet the boy's blood count to travel. I cannot emphaisze how much stress this releaved the family from. The boy is now back in US receiving treatment. There is no way this would have happened without many employees dedicating all of their time to make it so.
So you know what Ms Watts, my employer is not misogynistic nor uncaring esp towards employees and their family. I'm sure you are thrilled with the name recognition your shameless Twitter campaign has generated. For the rest of the flying public, I offered this as a rebuttal to the social media bully that is kicking United as insensitive while failing to listen to facts.
The cost and logistics of arranging the medical evacuation and escorting doctor were quite simply staggering. Thankfully the company took care of both in time to meet the boy's blood count to travel. I cannot emphaisze how much stress this releaved the family from. The boy is now back in US receiving treatment. There is no way this would have happened without many employees dedicating all of their time to make it so.
So you know what Ms Watts, my employer is not misogynistic nor uncaring esp towards employees and their family. I'm sure you are thrilled with the name recognition your shameless Twitter campaign has generated. For the rest of the flying public, I offered this as a rebuttal to the social media bully that is kicking United as insensitive while failing to listen to facts.
Yes, this story does not acknowledge the UA side of providing "free transport" but requiring some adherence to company rules. See my previous post...
#296
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And just in time....
Mom Outraged at TSA, Claims They Treated Her Young Son and Family 'Like Dogs' https://www.yahoo.com/news/mom-outra...162200952.html
now maybe leggings-gate will die down!
Mom Outraged at TSA, Claims They Treated Her Young Son and Family 'Like Dogs' https://www.yahoo.com/news/mom-outra...162200952.html
now maybe leggings-gate will die down!
(Don't get me wrong - I don't care for the TSA's procedures and eagerly read stories when they misbehave. This one isn't it.)
I encourage you to send this to the BIG media (NY Times and CNN, and ...) and give your real name and contact info, From personal past experience (in Canada) they will NOT post personal contact info, nor your complete name if you do NOt want them to.
Yes, this story does not acknowledge the UA side of providing "free transport" but requiring some adherence to company rules. See my previous post...
Yes, this story does not acknowledge the UA side of providing "free transport" but requiring some adherence to company rules. See my previous post...
#297
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Watts caused the problem by twitting without knowing all the facts, but the UA twitter team made it worse when they didn't immediately suspect that the issue might have been the nonrev dress code. It was a huge mistake to immediately define the GA by appealing to the CoC and state that GAs can use their discretion to boot passengers what aren't dressed properly.
United has a policy which prohibits non-revs from wearing " Form-fitting lycra/spandex tops, pants and dresses." I have my doubt that "leggins" w/o some more information fit within the policy, but absent a picture, I have no way to know if these were "lycra/spandex" pants or the very different type of causual leggins that one might wear on a flight to MSP in March.... But the issue is sort of irrelevant, because UA has repeatedly backed the gate agent to the effect that Leggings are inappropriate. You may hear something else, but I'll tell you that 99% of people only are hearing "United things Leggins on girls is inappropriate."
It is a very good example of what not to do in the social media environment we all live in. It was not a good message to be sending for a travel company. IMHO Delta's response ""Flying Delta means comfort. (That means you can wear your leggings. ��)" was a far better one....
#298
Join Date: Jan 2002
Location: Long Island, NY, USA
Posts: 1,334
1. Non revenue travel does not mean FREE TRAVEL which many of you have implied.
2. cv11nyc - Please feel free to give all the facts of the story you have posted above about a medical evacuation, not just convenient bits and pieces. Please accept my sincere sympathies that you work for United. Have you posted that as a justification of United's sexist and biased dress code? Is that dress code published? Is there one for male non-revs?
2. cv11nyc - Please feel free to give all the facts of the story you have posted above about a medical evacuation, not just convenient bits and pieces. Please accept my sincere sympathies that you work for United. Have you posted that as a justification of United's sexist and biased dress code? Is that dress code published? Is there one for male non-revs?
#299
Join Date: Feb 2016
Location: New York
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#300
Join Date: Jan 2010
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For airline employees and immediate family members, it does indeed mean free travel although some airlines charge a fee for premium cabins (while others have discontinued charging a fee). On some international flights, employees must cover taxes and airport fees.