Mar 7, 2017, 2:18 pm
Last edit by: WineCountryUA
related past thread - ANA/NH change to Amadeus impacts–UA not showing NH award space/ANA award tools broken (Restored) (April 2015)
Internal Japan awards -- Issues booking UA MP award flights within Japan
Internal Japan awards -- Issues booking UA MP award flights within Japan
UA award booking questions / issues / experiences for ANA (NH)
Aug 17, 2017, 9:47 am
#61
Join Date: Nov 2014
Posts: 18
I'm guessing maybe it's because ANA is limiting such kind of redemption?
Aug 17, 2017, 10:03 am
#62
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Join Date: Apr 2013
Location: PHX
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Jan 15, 2018, 1:56 pm
#64
Join Date: Jan 2018
Posts: 3
Jun 1, 2018, 3:47 pm
#65
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,446
ANA J awards missing, but many F awards
Maybe it's just because I'm looking 2-2 1/2 months out instead of my normal 6-9 month window, but I cannot find any J award space to Tokyo or Osaka in late August/Early September. There are F awards available (even some Saver that I was surprised by) but I normally have no issues finding a single ticket in J.
Is this a common occurrence lately? Plenty of J in UA, but meh... I experienced Polaris on a 787 from ICN->SFO and was less than impressed. Never had a bad flight in J on ANA, but maybe I'll just splurge for F or wait until later in the year for my holiday.
Just wondering if anyone has seen similar. I looked at a few different timeframes across July and August with no ANA (but other) availability.
ANA's site is not great at searching as it makes you start over every time it can't find a seat.
Is this a common occurrence lately? Plenty of J in UA, but meh... I experienced Polaris on a 787 from ICN->SFO and was less than impressed. Never had a bad flight in J on ANA, but maybe I'll just splurge for F or wait until later in the year for my holiday.
Just wondering if anyone has seen similar. I looked at a few different timeframes across July and August with no ANA (but other) availability.
ANA's site is not great at searching as it makes you start over every time it can't find a seat.
Last edited by bigshooter; Jun 1, 2018 at 6:46 pm
Jun 1, 2018, 3:56 pm
#66
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Join Date: Apr 2013
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Jun 1, 2018, 6:49 pm
#67
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
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Posts: 1,446
Fixed, for some reason I had FCO instead of SFO. ALso I know they don't have Polaris seats on 787... I found that out when I boarded it and had same old business seat.
Either way not impressed with it, and this didn't in any way respond to my question about no J availability while they had F seats available across most of July and August.
To clarify, I searched for IAH/SFO/LAX with no real availability.
Either way not impressed with it, and this didn't in any way respond to my question about no J availability while they had F seats available across most of July and August.
To clarify, I searched for IAH/SFO/LAX with no real availability.
Jun 1, 2018, 6:58 pm
#68
Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,548
Fixed, for some reason I had FCO instead of SFO. ALso I know they don't have Polaris seats on 787... I found that out when I boarded it and had same old business seat.
Either way not impressed with it, and this didn't in any way respond to my question about no J availability while they had F seats available across most of July and August.
To clarify, I searched for IAH/SFO/LAX with no real availability.
Either way not impressed with it, and this didn't in any way respond to my question about no J availability while they had F seats available across most of July and August.
To clarify, I searched for IAH/SFO/LAX with no real availability.
Jun 1, 2018, 7:51 pm
#69
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Seems hit or miss I booked an NH F Saver award 9 months ago from ORD-HND for a trip in late July. Been on The lookout for J NH awards coming back from HND or even PVG but seems to depend on the day of the week and I have noticed the closer you get in ex. under 14 days then I start to find j space with some being mixed cabin. or PVG-HND in NH J and having a connection in NRT-ORD in UA J. May have to play it close under 14 days to try to get the award you are looking for if you have flexibility on the day you want to travel.
Jun 1, 2018, 11:50 pm
#70
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Jun 7, 2018, 3:01 pm
#71
Join Date: Mar 2013
Programs: Aeroplan, Amex AeroPlat
Posts: 977
Booking ANA F not Working on United
Hi,
Gotta fly across the world to attend a wedding.
I checked both Aeroplan and ANA award engines, the one way flight I want YYZ-ORD (AC J, layover), ORD-NRT (NH F, layover), NRT - WUH (NH J, destination) are all separately available but when I search YYZ-WUH on United, it can only find J on ORD-NRT segment. If I search for YYZ-NRT without the last segment, then I can see F.
Must I call United to book? I can do it on Aeroplan but Aeroplan has higher taxes.
Also, is 1.5 hr connection wayyy too tight at ORD? Been a while since I connected at OHare. (AC503 to NH 11, think it’s T2 to T1, walkable? I will only have a backpack and a carry-on, and clear US custom at YYZ. There is an earlier flight YYZ ORD which will give me almost 4 hour connection which kinda sucks. What lounge do
I get at ORD flying NH F? Also has Amex Plat.
If it matters I have Nexus/ Global Entry.
Gotta fly across the world to attend a wedding.
I checked both Aeroplan and ANA award engines, the one way flight I want YYZ-ORD (AC J, layover), ORD-NRT (NH F, layover), NRT - WUH (NH J, destination) are all separately available but when I search YYZ-WUH on United, it can only find J on ORD-NRT segment. If I search for YYZ-NRT without the last segment, then I can see F.
Must I call United to book? I can do it on Aeroplan but Aeroplan has higher taxes.
Also, is 1.5 hr connection wayyy too tight at ORD? Been a while since I connected at OHare. (AC503 to NH 11, think it’s T2 to T1, walkable? I will only have a backpack and a carry-on, and clear US custom at YYZ. There is an earlier flight YYZ ORD which will give me almost 4 hour connection which kinda sucks. What lounge do
I get at ORD flying NH F? Also has Amex Plat.
If it matters I have Nexus/ Global Entry.
Jun 7, 2018, 8:44 pm
#72
Join Date: May 2001
Posts: 4,772
United doesn't want you booking ANA F cos you'll see what a quality premium airline is like.
At ORD you would have access to the UA Polaris lounge.
T2 to T1 is walkable and you'll arrive as a domestic passenger as you pre clear customs/immigration in YYZ. There is also a shuttle bus from T2 to gate C9 in T1.
At ORD you would have access to the UA Polaris lounge.
T2 to T1 is walkable and you'll arrive as a domestic passenger as you pre clear customs/immigration in YYZ. There is also a shuttle bus from T2 to gate C9 in T1.
Jun 7, 2018, 8:55 pm
#73
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With United, award inventory is based on origin and destination and they no longer allow you to cobble together awards segment-by-segment. Calling would be an exercise in futility.
Jun 7, 2018, 9:15 pm
#74
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Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,890
...this doesn’t exist anymore. Stopped sometime in Jan. I think, and was most definitely not there when I tried to take it in Feb
to the OP - MCT in ORD is 35 minutes. I’ve done several of these connections over the years and have always made it...sometimes running, but have always made it. Certainly wouldn’t recommend if you could avoid it, and definitely if you don’t know the airport pretty well. That said, 1.5 hours even gives you a bit of wiggle room to be late and still comfortably make the connection. That said, If you just can’t miss the NH flight (I.e. delay to NRT would mean you wouldn’t make it to the wedding on time), just buck up and build the longer layover in ORD. There are worse places to spend 4 hours then the Polaris lounge, Id imagine.
Jun 8, 2018, 2:27 am
#75
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Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
Hi,
Gotta fly across the world to attend a wedding.
I checked both Aeroplan and ANA award engines, the one way flight I want YYZ-ORD (AC J, layover), ORD-NRT (NH F, layover), NRT - WUH (NH J, destination) are all separately available but when I search YYZ-WUH on United, it can only find J on ORD-NRT segment. If I search for YYZ-NRT without the last segment, then I can see F.
Must I call United to book? I can do it on Aeroplan but Aeroplan has higher taxes.
Also, is 1.5 hr connection wayyy too tight at ORD? Been a while since I connected at OHare. (AC503 to NH 11, think it’s T2 to T1, walkable? I will only have a backpack and a carry-on, and clear US custom at YYZ. There is an earlier flight YYZ ORD which will give me almost 4 hour connection which kinda sucks. What lounge do
I get at ORD flying NH F? Also has Amex Plat.
If it matters I have Nexus/ Global Entry.
Gotta fly across the world to attend a wedding.
I checked both Aeroplan and ANA award engines, the one way flight I want YYZ-ORD (AC J, layover), ORD-NRT (NH F, layover), NRT - WUH (NH J, destination) are all separately available but when I search YYZ-WUH on United, it can only find J on ORD-NRT segment. If I search for YYZ-NRT without the last segment, then I can see F.
Must I call United to book? I can do it on Aeroplan but Aeroplan has higher taxes.
Also, is 1.5 hr connection wayyy too tight at ORD? Been a while since I connected at OHare. (AC503 to NH 11, think it’s T2 to T1, walkable? I will only have a backpack and a carry-on, and clear US custom at YYZ. There is an earlier flight YYZ ORD which will give me almost 4 hour connection which kinda sucks. What lounge do
I get at ORD flying NH F? Also has Amex Plat.
If it matters I have Nexus/ Global Entry.
Do you have MileagePlus miles, or would you be transferring from a convertible currency? If you're using MileagePlus miles, my advice would be to book something as close as possible to your desired routing, then call within 24 hours to try to change it. In order, I would try ORD-WUH, if it finds the F segment, and call to add YYZ-ORD; YYZ-WUH in J, and call to swap ORD-NRT to F; YYZ-NRT in F/J, and call to add NRT-WUH. You may need to HUCA once or twice, but if it seems helpless, I'd cancel and move onto the next starting point.
Of course, if you're having to convert from another award currency, that's another question entirely. In that case, I'd probably call, give the routing, and ask the agent if they're able to see the award structured the way that you want. The worst that can happen is that they say "no."