Last edit by: WineCountryUA
related past thread - ANA/NH change to Amadeus impactsUA not showing NH award space/ANA award tools broken (Restored) (April 2015)
Internal Japan awards -- Issues booking UA MP award flights within Japan
Internal Japan awards -- Issues booking UA MP award flights within Japan
UA award booking questions / issues / experiences for ANA (NH)
#1
Original Poster
Join Date: Aug 2013
Location: Los Angeles
Programs: Mileage Plus Premier Gold
Posts: 25
UA award booking questions / issues / experiences for ANA (NH)
I'm trying to book a First Class Award from LAX to NRT for November on United.com. I'd prefer ANA to Asiana, so I went to the ANA site to see if there was any availability. ANA showed 2 first class seats available. However, only one of those appears on United.
I've tried calling United and they said it's because ANA has only released one to its partners. Is this true or is it worth additional calls? Am I missing any ways of getting this?
What chances are there for additional seats to become available?
thanks
I've tried calling United and they said it's because ANA has only released one to its partners. Is this true or is it worth additional calls? Am I missing any ways of getting this?
What chances are there for additional seats to become available?
thanks
#2
Join Date: Dec 2014
Location: lax
Programs: 1k
Posts: 440
I'm trying to book a First Class Award from LAX to NRT for November on United.com. I'd prefer ANA to Asiana, so I went to the ANA site to see if there was any availability. ANA showed 2 first class seats available. However, only one of those appears on United.
I've tried calling United and they said it's because ANA has only released one to its partners. Is this true or is it worth additional calls? Am I missing any ways of getting this?
What chances are there for additional seats to become available?
thanks
I've tried calling United and they said it's because ANA has only released one to its partners. Is this true or is it worth additional calls? Am I missing any ways of getting this?
What chances are there for additional seats to become available?
thanks
What they told you seems to make sense. They probably still hope they can get big money for it.
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,574
impossible to answer --- probably willn't let the seat go empty but will wait until much closer to departure if not taken by their program members.
#4
Original Poster
Join Date: Aug 2013
Location: Los Angeles
Programs: Mileage Plus Premier Gold
Posts: 25
That brings up another question: Is there any tool that will alert you when an award becomes available on your preferred date/airline? ExpertFlyer seemed like it used to but obviously they don't include UAL any longer.
Anyone know of any way to set alerts for award availability on United?
Last edited by WineCountryUA; Apr 24, 2015 at 5:59 pm Reason: merming consecutive posts by same member
#5
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,574
#6
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; IHG Diamond-Amb; Accor & Meli & HH & Marriott Gold
Posts: 5,434
It may be true but I've also seen availability differences in recent days that don't seem to be down to NH. Looking at NRT-ORD in early June, for example, there is some availability showing on the ANA website and Aeroplan that UA isn't showing.
#7
Join Date: Feb 2000
Location: Denver, CO, USA
Programs: Former 1KMM now free as UA Gold MM, former HH D, Marriott Lifetime Plat
Posts: 1,121
Phantom ANA Award Space?
Tried to book a business class ticket (or a few) on the new ANA flight IAH-NRT in 2016. Shows up on united.com, but errors out when I try to purchase. Calling in says there's not availability. Trying to use the ANA site is confusing at best--it shows available but errors out partway through saying that the requested class of service is not available.
I know this is a known issue with LH but did not know if I had missed the issue on NH.
I know this is a known issue with LH but did not know if I had missed the issue on NH.
Last edited by bmr12; Aug 16, 2015 at 1:33 pm
#8
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110
If it's failing on the ANA site, I'd say the error is on their side.
#9
Join Date: Nov 2006
Location: HNL / TPE
Programs: 1K, SPG Gold, HH Gold
Posts: 375
ANA awards from HNL-NRT-TPE no longer available?
I've been checking one way award availability for the last month and there have been 2 different flights available on NH (HNL-NRT-TPE) but just not on the days I needed. For the last 2 days, there has been zero NH flights on any dates that I have checked from now until December. There are only flights on UA going through NRT and connecting to another carrier or NH.
Does anyone know if this is a glitch or did rules change in the last couple of days? I need to fly only NH and transit through Japan due to various other Animal control regulations as I am taking my cat to TPE.
Thanks.
Does anyone know if this is a glitch or did rules change in the last couple of days? I need to fly only NH and transit through Japan due to various other Animal control regulations as I am taking my cat to TPE.
Thanks.
#11
Join Date: Nov 2006
Location: HNL / TPE
Programs: 1K, SPG Gold, HH Gold
Posts: 375
Thanks! I actually tried the search again today from incognito window and using the old platform could see ANA flights again. So it had to be the new system glitch. Had me worried...whew!
#12
Join Date: Nov 2006
Location: HNL / TPE
Programs: 1K, SPG Gold, HH Gold
Posts: 375
according to The Points Guy...http://thepointsguy.com/2015/09/how-...s-old-website/
UA has fixed the bug and it's back to only displaying the new glitchy site...argh!
#13
Join Date: Oct 2009
Posts: 171
ANA flights award booking on united miles
Somehow, I can't find any ANA flights using award booking on united miles. I remember I can see last week. In last couple years, I booked several ANA flights between JFK and NRT using united miles, also between China and Japan, etc. Any new policies?
#14
Join Date: Jun 2006
Location: Tokyo
Programs: NH Super Flyers Club / HH Gold
Posts: 8
I have similar problem. When I book the ANA award within Japan, I got error message.
I talked Japan premier desk and knew they have same problem (they can not book ANA award now) and now united is fixing this.
I talked Japan premier desk and knew they have same problem (they can not book ANA award now) and now united is fixing this.
#15
Join Date: Feb 2013
Location: Hilton, Hyatt House, Del Taco
Posts: 5,369
I'm having the same problem.