Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Aug 14, 2015, 6:20 am
#451
Join Date: Jun 2011
Location: Northfield, MN (MSP)
Programs: UA
Posts: 383
Beijing, China.
Aug 14, 2015, 6:34 am
#452
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
Aug 14, 2015, 6:43 am
#453
Join Date: Apr 2011
Location: SIN
Programs: UA 1K MM, SQ PPS, CX Silver, Accor Platinum, Marriott Gold, SPG Silver
Posts: 679
This has been happening for years. It's really odd (insert witty comment about incompetent IT and for good measure, blame unfair competition by the ME3).
Aug 14, 2015, 7:03 am
#454
Join Date: Mar 2011
Location: LAX/PVG
Programs: HH G, MR/SPG G, IHG Plat, Club Carlson G, National Exec
Posts: 191
I have the exact same issue here in Shanghai, and have to 米国 my way out of it every single time. whatismyipaddress.com says I'm in Thailand...
I guess ME3 competition keeps UA on high alert to not mix up Arabic and Hebrew
I guess ME3 competition keeps UA on high alert to not mix up Arabic and Hebrew
Aug 14, 2015, 7:51 am
#455
Join Date: May 2009
Location: EWR
Programs: UA .5M, Vistana 1-Star owner
Posts: 992
I doubt it's accidental with the possibility the JP sales cities offer higher fares than the CN sales cities thus the desire to map the default over to JP.
Aug 14, 2015, 8:09 am
#456
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,318
I just manually edit the web address and put in "en-us" in place of whatever .bomb puts in there....
Aug 14, 2015, 8:20 am
#457
Join Date: Aug 2013
Programs: UA-GS, Hyatt-Defiantly Diamond, Marriott-Platinum, SPG-Platinum
Posts: 499
DL's does/did the same thing when I was flying them to PVG, NRT, and HKG. For either, just bookmark the English Web page. (Safari remembers it, and when you enter 'unite....' It will auto fill the U.S. address.)
Aug 14, 2015, 9:45 am
#458
Join Date: Aug 2013
Location: SFO
Programs: UA 1K and MM, Marriot, Hilton
Posts: 804
the site is taking a very long time to ticket a reservation i made this morning, with open R on both legs...i'm getting impatient
Aug 14, 2015, 4:00 pm
#459
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL PL, HH Dia, Marriott Gld, National Exp
Posts: 722
Other times when it hadn't ticketed within 45 minutes, I called. In those cases always been some fare processing glitch and ticket had no intention of ticketing without agent intervention.
Aug 24, 2015, 6:19 am
#460
Original Member
Join Date: May 1998
Location: San Diego, CA, USA
Posts: 1,310
UA online check-in down this morning?
Made two attempts to check-in online this morning...first wouldn't get past the page showing flights & seats (Review Traveler Details)
Second got almost to the end and errored out. Said to get help at the airport..
UA online check-in down for anyone else this AM? If it has not stuck several times at the Review Traveler Details page I would expect that I have some reservation problem..
Second got almost to the end and errored out. Said to get help at the airport..
UA online check-in down for anyone else this AM? If it has not stuck several times at the Review Traveler Details page I would expect that I have some reservation problem..
Aug 24, 2015, 6:54 am
#461
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
I checked in for tomorrow morning, no problem ...
Aug 24, 2015, 8:17 am
#462
Original Member
Join Date: May 1998
Location: San Diego, CA, USA
Posts: 1,310
Any chance that getting an upgrade to First on my first flight tomorrow has screwed up the reservation? Additional tries get me the "We are unable to complete the check-in process at this time. Please proceed to the airport for assistance" message now...
Aug 24, 2015, 8:27 am
#463
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,164
What does your reservation look like ? Occasionally, I'll see a message like "! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued." towards the top of the reservation. This usually indicates your reservation is "out of sync" and you won't be able to check in. This can be corrected with a quick call.
Aug 24, 2015, 8:29 am
#464
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
I just checked in for my flight tomorrow morning using united.com website. No issues, worked just like it always has.
Aug 24, 2015, 12:27 pm
#465
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL PL, HH Dia, Marriott Gld, National Exp
Posts: 722
Yup, call in. Happened to me a few weeks ago. Some glitch. Agent fixed it up and I printed my boarding pass while still on the phone. Everything was fine after that.