FlyerTalk Forums - View Single Post - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Old Aug 14, 2015, 4:00 pm
  #459  
dorisrpas
 
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL PL, HH Dia, Marriott Gld, National Exp
Posts: 723
Originally Posted by jasonp622
the site is taking a very long time to ticket a reservation i made this morning, with open R on both legs...i'm getting impatient
I had something similar happen to me a few days ago on last-minute booking. I never received the receipt email, so looked like wasn't ticketed. But then on ua.com it finally looked ticketed, let me apply RPU, and check in. Even without receipt on website, so I called and agent couldn't see it either. She called some help line and was told the receipts were very backed up and slowly going out. I never got the "official" receipt email but next morning it was online and I did manage to email it to myself.

Other times when it hadn't ticketed within 45 minutes, I called. In those cases always been some fare processing glitch and ticket had no intention of ticketing without agent intervention.
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