Who is on the First Polaris International Flight SFO-HKG on March 25?
Mar 25, 2017, 4:36 pm
#93
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
I think they gave GS inaugural 777 photo. Only say it that way since received after ticket scan agent gave the nod to her associate. But the same photo was on my Polaris side table. So I have two. No other swag.
Mar 25, 2017, 4:55 pm
#94
Join Date: Aug 2013
Location: SFO
Programs: Air France Gold, Emirates Gold, former UA 1K, Marriott/Ritz Gold, Hyatt Diamond...
Posts: 157
the wifi is working (though $30 they could give it away ...) my flight attendant (left side front) is bad but trying hard
bread is stale, food so so at best
bread is stale, food so so at best
Last edited by FrenchCaliFlyer; Mar 25, 2017 at 5:18 pm Reason: update
Mar 25, 2017, 4:56 pm
#95
Join Date: Mar 2001
Location: New York / Hawaii
Programs: UA Global Services, HH Diamond
Posts: 5,178
WiFi is pretty decent on the flight. The GS agents said I was one of many on board...an unusual large amount he said.
There are still gel pillows and pajamas on board...saw a bunch stashed in the 10L overhead bin.
No differences in the soft product rolled out earlier. I requested both red/white flights but was told by my FA I could only have 1 flight at a time, which has been a departure from my previous experiences.
Threats of turbulence suspended service a few times, but it's back on track.
You can see pictures/videos on Twitter and Snapchat at theWeatherboy
Lunch/dinner was decent.
Cheese/grapes/plastic wrapped crackers came out with pre poured glasses of port. 3 generic chunks of cheese without description...I think it was blue, cheddar, and brie.
When dessert cart came down, FA explained there wasn't enough to go around. So I was left a chocolate/nut square and a tiny cup of a citrusy thing...perhaps a key lime pie bite.
On other flights, they plate an assortment of all. So I guess the 77W doesn't have enough catering space if everyone in Polaris decides to eat. To be fair, lots of sleeping passengers here...but probably not as many as UA wants.
There are still gel pillows and pajamas on board...saw a bunch stashed in the 10L overhead bin.
No differences in the soft product rolled out earlier. I requested both red/white flights but was told by my FA I could only have 1 flight at a time, which has been a departure from my previous experiences.
Threats of turbulence suspended service a few times, but it's back on track.
You can see pictures/videos on Twitter and Snapchat at theWeatherboy
Lunch/dinner was decent.
Cheese/grapes/plastic wrapped crackers came out with pre poured glasses of port. 3 generic chunks of cheese without description...I think it was blue, cheddar, and brie.
When dessert cart came down, FA explained there wasn't enough to go around. So I was left a chocolate/nut square and a tiny cup of a citrusy thing...perhaps a key lime pie bite.
On other flights, they plate an assortment of all. So I guess the 77W doesn't have enough catering space if everyone in Polaris decides to eat. To be fair, lots of sleeping passengers here...but probably not as many as UA wants.
Last edited by WineCountryUA; Mar 25, 2017 at 6:08 pm Reason: merging consecutive posts by same member
Mar 25, 2017, 6:09 pm
#96
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
60 J seats is a high amount. I would also imagine that the number of people eating on-board will decrease once they have Polaris lounges everywhere up and running - especially for red-eye TATLs, I would eat at EWR and simply sleep the entire flight.
Mar 25, 2017, 8:11 pm
#97
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
When the 77Ws first came they were sCO... only swapped to sUA after the third frame was delivered. And IIRC SFO-HKG is crewed by the HKG base so pretty unlikely that any of the FAs would have worked an SFO-EWR trip before that. I think.
Mar 25, 2017, 8:49 pm
#98
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Join Date: May 2001
Posts: 10,969
When dessert cart came down, FA explained there wasn't enough to go around. So I was left a chocolate/nut square and a tiny cup of a citrusy thing...perhaps a key lime pie bite.
On other flights, they plate an assortment of all. So I guess the 77W doesn't have enough catering space if everyone in Polaris decides to eat. To be fair, lots of sleeping passengers here...but probably not as many as UA wants.
On other flights, they plate an assortment of all. So I guess the 77W doesn't have enough catering space if everyone in Polaris decides to eat. To be fair, lots of sleeping passengers here...but probably not as many as UA wants.
Mar 25, 2017, 10:50 pm
#99
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Join Date: Apr 2013
Location: PHX
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Usually not an issue on other carriers. But on LX, I've been told they were out of my first choice. Never had that happen on LH, TG, CX, SQ, OZ, etc.
Mar 25, 2017, 11:09 pm
#100
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,276
Perhaps you are not aware EWR-SFO-EWR had been and still are staffed with sCO EWR base crew since day 1. SFO-HKG is a sUA route staffed with sUA HKG base crew, so it IS their first time in this plane.
Mar 25, 2017, 11:33 pm
#101
Join Date: Aug 2009
Location: EWR, BDL
Posts: 4,471
Mar 26, 2017, 12:10 am
#102
Join Date: Aug 2013
Location: SFO
Programs: Air France Gold, Emirates Gold, former UA 1K, Marriott/Ritz Gold, Hyatt Diamond...
Posts: 157
another small tip: don't put personal things in or don't close the cabinet (with the small mirror inside) - mine doesn't open which was scary after I put my passport in it. got no help from FA when I mentioned my stuff was in there, eventually by hitting it hard it opened again (5A)
question: what is the small button under the well
designed reading lamp ? (it's pushable but doesn't seem to toggle anything)
That's no excuse for not getting the crew trained properly. (it may be the explanation as to why it's their first time in the plane but it's still not acceptable imo)
question: what is the small button under the well
designed reading lamp ? (it's pushable but doesn't seem to toggle anything)
That's no excuse for not getting the crew trained properly. (it may be the explanation as to why it's their first time in the plane but it's still not acceptable imo)
Last edited by WineCountryUA; Mar 26, 2017 at 1:22 am Reason: merging consecutive posts by same member
Mar 26, 2017, 12:18 am
#103
Join Date: Dec 2009
Location: LAX/LAS
Programs: UA 1MM
Posts: 171
Mar 26, 2017, 12:22 am
#104
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
The HKG based staff had no chance for training on this plane. UA did not even do a mock up in HKG aka galley and a familiarization was only offered for staff when the plane arrives. Why would UA not staff this flight with a US based crew trained on the plane?
The avod issues known about on the ground persist. Shame on UA mechanics at SFO for lame excuses and flip answers. The bird should have had a better check before being pulled to the gate. Sure the press is impressed with their avod also.
The avod issues known about on the ground persist. Shame on UA mechanics at SFO for lame excuses and flip answers. The bird should have had a better check before being pulled to the gate. Sure the press is impressed with their avod also.
Mar 26, 2017, 12:30 am
#105
Join Date: Jul 2005
Posts: 2,324
What exactly is the issue with the AVOD? In what cabins?
And I'm guessing the company had their hands tied vis-a-via training with the sUA HKG crew. There's a lot of gymnastics they've been having to jump through, as the 77W transitions from sCO to fully sUA. Annoying, but I'll give them some slack on this one.
And I'm guessing the company had their hands tied vis-a-via training with the sUA HKG crew. There's a lot of gymnastics they've been having to jump through, as the 77W transitions from sCO to fully sUA. Annoying, but I'll give them some slack on this one.