Check Your UA Itineraries for Schedule Changes and what to do after one
Dec 28, 2023, 11:44 pm
#242
Join Date: Dec 2022
Programs: UA1K
Posts: 464
I had a LH schedule change on a 220-issued ticket. Outbound was LH which I rebooked to AC, while return is UA. The UA PNR is now showing both LH and AC flights. Do I need to do anything to get this fixed or is it fine if I leave as is, as long as LH is showing the correct itinerary on their website?
Just want to make sure UA won’t somehow think I didn’t take the LH flights and cancel my return. But also know these systems don’t always play nice and don’t want my tickets irrevocably canceled by some agent error.
Hopefully that makes sense. Thank you!
Just want to make sure UA won’t somehow think I didn’t take the LH flights and cancel my return. But also know these systems don’t always play nice and don’t want my tickets irrevocably canceled by some agent error.
Hopefully that makes sense. Thank you!
Dec 29, 2023, 5:14 am
#243
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,055
I had a LH schedule change on a 220-issued ticket. Outbound was LH which I rebooked to AC, while return is UA. The UA PNR is now showing both LH and AC flights. Do I need to do anything to get this fixed or is it fine if I leave as is, as long as LH is showing the correct itinerary on their website?
Just want to make sure UA won’t somehow think I didn’t take the LH flights and cancel my return. But also know these systems don’t always play nice and don’t want my tickets irrevocably canceled by some agent error.
Hopefully that makes sense. Thank you!
Just want to make sure UA won’t somehow think I didn’t take the LH flights and cancel my return. But also know these systems don’t always play nice and don’t want my tickets irrevocably canceled by some agent error.
Hopefully that makes sense. Thank you!
As long as the UA flight shows correctly and things look good on the LH and AC side, there is nothing IMHO to worry about
Jan 11, 2024, 12:57 pm
#245
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,055
call them. With that kind of change you'll get whatever you want on a reasonable routing
Jan 11, 2024, 1:21 pm
#246
Join Date: Oct 2022
Posts: 10
Yes, was able to get on the 1:30pm departure. Unfortunately it's very disruptive not to have any flights between 1:30pm and the red-eye - there's a routing through LAX, but if I misconnect there, the next LAX-AUS flight isn't until after 10am the next morning, so this is the only one that will work. Wait times were very long; went through the Chat functionality instead.
Jan 11, 2024, 3:21 pm
#247
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Join Date: Oct 2001
Location: Austin, TX
Posts: 21,412
Yes, was able to get on the 1:30pm departure. Unfortunately it's very disruptive not to have any flights between 1:30pm and the red-eye - there's a routing through LAX, but if I misconnect there, the next LAX-AUS flight isn't until after 10am the next morning, so this is the only one that will work. Wait times were very long; went through the Chat functionality instead.
Jan 11, 2024, 3:29 pm
#248
Join Date: Oct 2022
Posts: 10
If I want to leave later than 1:05pm and arrive in AUS the same day, there are very few options.
There are IAH connections at 1:09pm and 2:43pm, but that doesn't really help too much.
Aside from that... a short (45min) LAX connection leaving SFO at 4:30pm, a short-ish DEN connection leaving SFO at 3:55pm, and that's it. The next day, nothing arrives in AUS from SFO before 1pm.
Original departure time was 6:53pm which would have allowed for a full day of work before...now, that's really not an option, unless you want one of those sub-4 hour redeyes. I thought about a late arrival in IAH, but then there's a long drive to AUS on the other end.
Jan 11, 2024, 4:39 pm
#249
Join Date: Jun 2008
Posts: 60
I have a future flight (EWR-DEN, round trip) where I purchased Economy Plus seats. But then I got a flight change email notification, moving the flights about 30 minutes on both departure and arrival. Which was fine -- and then I received an email that refunded my seat upgrades -- but then when I checked on the flights, I still have those seats? Is this some new policy? Did I just make out like a bandit without doing a thing?
Jan 11, 2024, 5:18 pm
#250
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Jan 11, 2024, 5:22 pm
#251
Join Date: Jun 2008
Posts: 60
Interesting...my flight isn't until May, so if United runs these sweeps even monthly, then I'm probably going to lose these seats. Would it make sense for me to just update my seats (I can do a lateral, just move from one aisle to another) so I pay for the seats again to be assured I will keep these Econo Plus seats?
Jan 11, 2024, 5:22 pm
#252
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,911
Yes, was able to get on the 1:30pm departure. Unfortunately it's very disruptive not to have any flights between 1:30pm and the red-eye - there's a routing through LAX, but if I misconnect there, the next LAX-AUS flight isn't until after 10am the next morning, so this is the only one that will work. Wait times were very long; went through the Chat functionality instead.
Jan 11, 2024, 7:28 pm
#253
Join Date: Oct 2022
Posts: 10
With such high fares on AUS flights, I'm surprised UA got rid of one....
Jan 11, 2024, 8:04 pm
#254
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
can you elaborate on this?
Jan 11, 2024, 8:07 pm
#255
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Location: Austin, TX
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