Check Your UA Itineraries for Schedule Changes and what to do after one
#166
Join Date: Apr 2018
Location: In the clouds
Programs: AS MVP Gold, Marriott Gold Elite, Hyatt Explorist
Posts: 41
#167
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,539
Did you try to change your flight departing one day earlier? Because international flights are pretty empty, UA should let you depart a day earlier.
#168
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,019
right, but what are your options here? At least you have lie-flat all the way guaranteed. IAH-LHR is not bad, does that work?
#169
Join Date: Oct 2018
Posts: 1,568
Bump. Can really use some help.
Looking for advice - want to get out of UA tickets (better options available). I am thinking of changing the flights to some other itinerary that will have a significant change or cancelation (and then asking for a refund). Any ideas on how to identify best candidates for such a change?
#170
Join Date: Sep 2018
Programs: AP 35K
Posts: 99
Hello all, while checking one of my flights for September 11, I was notified that I had changes. It went from a 1-stop to a 2-stop flight (originally SAL -> IAH -> YVR, now SAL -> IAH -> SFO -> YVR). I tried to check the changes on my phone but I ran into an error, and when I logged into the website the changes were automatically accepted and I get the following message:
"A modification has been made to your itinerary. Please reach out to United Reservations or contact your travel agency to have your ticket reissued."
I contacted United and they say that if they reissue my tickets, I won't be able to do any further changes if a 1-stop option is available again with the fare difference waived. At the moment I've decided to keep the itinerary unticketed. Is there any risk in waiting for a little longer to see if a 1-stop option becomes available closer to departure date?
Thanks!
"A modification has been made to your itinerary. Please reach out to United Reservations or contact your travel agency to have your ticket reissued."
I contacted United and they say that if they reissue my tickets, I won't be able to do any further changes if a 1-stop option is available again with the fare difference waived. At the moment I've decided to keep the itinerary unticketed. Is there any risk in waiting for a little longer to see if a 1-stop option becomes available closer to departure date?
Thanks!
#171
Join Date: Sep 2011
Location: HNL
Posts: 27
My fiance and I are planning our honeymoon and have a "confirmed" reservation returning from BCN via ZRH and SFO on LX metal (with overnight layover and SFO-HNL on UA). Booked a saver award in I on the LX segments and waitlisted for I on the UA segment. Our itinerary has been changed a number of times and the automatic re-routing has always worked so I've left it alone. However, now I check and see that the BCN-ZRH-SFO segments (confirmed I on LX) have apparently been un-confirmed.
I'm going to call to try and change to UA-metal BCN-EWR-HNL to drop a stop and confirm lie-flat the whole way home. Does this count as a "change" so that UA will open up space if there's no saver space available?
I'm going to call to try and change to UA-metal BCN-EWR-HNL to drop a stop and confirm lie-flat the whole way home. Does this count as a "change" so that UA will open up space if there's no saver space available?
#172
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,010
Hello all, while checking one of my flights for September 11, I was notified that I had changes. It went from a 1-stop to a 2-stop flight (originally SAL -> IAH -> YVR, now SAL -> IAH -> SFO -> YVR). I tried to check the changes on my phone but I ran into an error, and when I logged into the website the changes were automatically accepted and I get the following message:
"A modification has been made to your itinerary. Please reach out to United Reservations or contact your travel agency to have your ticket reissued."
I contacted United and they say that if they reissue my tickets, I won't be able to do any further changes if a 1-stop option is available again with the fare difference waived. At the moment I've decided to keep the itinerary unticketed. Is there any risk in waiting for a little longer to see if a 1-stop option becomes available closer to departure date?
Thanks!
"A modification has been made to your itinerary. Please reach out to United Reservations or contact your travel agency to have your ticket reissued."
I contacted United and they say that if they reissue my tickets, I won't be able to do any further changes if a 1-stop option is available again with the fare difference waived. At the moment I've decided to keep the itinerary unticketed. Is there any risk in waiting for a little longer to see if a 1-stop option becomes available closer to departure date?
Thanks!
That said, it's unlikely they'll reinstate anything that would give you a one-stop for September.
#173
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.034MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 51,848
the BCN-ZRH-SFO segments (confirmed I on LX) have apparently been un-confirmed.
I'm going to call to try and change to UA-metal BCN-EWR-HNL to drop a stop and confirm lie-flat the whole way home. Does this count as a "change" so that UA will open up space if there's no saver space available?
I'm going to call to try and change to UA-metal BCN-EWR-HNL to drop a stop and confirm lie-flat the whole way home. Does this count as a "change" so that UA will open up space if there's no saver space available?
#174
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.96MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 65,117
May be, May be not -- could just be a ticket sync issue.
However for the purpose of a change, you started back with the original ticket. It is the change from that ticket that matters, not the latest delta change.
#175
Join Date: Sep 2011
Location: HNL
Posts: 27
Thank you! Inquired on Twitter (my preferred method of contact with UA recently) and ~3h later confirmed BCN-EWR-HNL in I the whole way. Im sure the UA service will pale in comparison to LX, but the UA schedule is significantly more convenient.
#176
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,670
I would be careful on this, UA will refund to the original form of payment. If you cancel get a credit and rebook they may only offer you credit or at best a travel cert. When is your flight? I honestly would just wait to see if your flight changes then call to cancel or wait until the week of and cancel and take the travel credit.
I would hang up and call again, and when they reroute ask them to note on your reservation that you previously had a one stop.
Hello all, while checking one of my flights for September 11, I was notified that I had changes. It went from a 1-stop to a 2-stop flight (originally SAL -> IAH -> YVR, now SAL -> IAH -> SFO -> YVR). I tried to check the changes on my phone but I ran into an error, and when I logged into the website the changes were automatically accepted and I get the following message:
"A modification has been made to your itinerary. Please reach out to United Reservations or contact your travel agency to have your ticket reissued."
I contacted United and they say that if they reissue my tickets, I won't be able to do any further changes if a 1-stop option is available again with the fare difference waived. At the moment I've decided to keep the itinerary unticketed. Is there any risk in waiting for a little longer to see if a 1-stop option becomes available closer to departure date?
Thanks!
"A modification has been made to your itinerary. Please reach out to United Reservations or contact your travel agency to have your ticket reissued."
I contacted United and they say that if they reissue my tickets, I won't be able to do any further changes if a 1-stop option is available again with the fare difference waived. At the moment I've decided to keep the itinerary unticketed. Is there any risk in waiting for a little longer to see if a 1-stop option becomes available closer to departure date?
Thanks!
#177
Join Date: Dec 2006
Location: SFO
Programs: UA Plat, Hertz PC, Avis PC, Hyatt-ist, SPG/Marriott Gold
Posts: 136
Has anyone had success getting UA to reroute to a different *A flight when the original fare class/bucket is not available (but same cabin is) on the desired flight?
I have a ticket issued by UA on UA stock with purely LX metal flights. After a schedule change required a forced overnight, I'd like to reroute via LH but they only have a higher fare bucket available (no flights with original fare bucket available on any *A carrier).
UA are claiming the only thing they can do is shift me to a routing for that leg that is purely on UA metal because they can override fare class restrictions on UA but not other *A carriers.
I have a ticket issued by UA on UA stock with purely LX metal flights. After a schedule change required a forced overnight, I'd like to reroute via LH but they only have a higher fare bucket available (no flights with original fare bucket available on any *A carrier).
UA are claiming the only thing they can do is shift me to a routing for that leg that is purely on UA metal because they can override fare class restrictions on UA but not other *A carriers.
Last edited by travelingman79; Jun 25, 21 at 5:19 pm Reason: formatting changed for clarity
#178
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.96MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 65,117
Has anyone had success getting UA to reroute to a different *A flight when the original fare class/bucket is not available (but same cabin is) on the desired flight?
I have a ticket issued by UA on UA stock with purely LX metal flights. After a schedule change required a forced overnight, I'd like to reroute via LH but they only have a higher fare bucket available (no flights with original fare bucket available on any *A carrier).
UA are claiming the only thing they can do is shift me to a routing for that leg that is purely on UA metal because they can override fare class restrictions on UA but not other *A carriers.
I have a ticket issued by UA on UA stock with purely LX metal flights. After a schedule change required a forced overnight, I'd like to reroute via LH but they only have a higher fare bucket available (no flights with original fare bucket available on any *A carrier).
UA are claiming the only thing they can do is shift me to a routing for that leg that is purely on UA metal because they can override fare class restrictions on UA but not other *A carriers.
Change to alternate flight (original operating carrier or carrier permitted as noted in fare rule) or UA operated flight. If itinerary includes UA operated segment, UA schedule change rules apply to that segment. OR Travel agencies can refund through ARC, BSP, GDS.
Original class of service for original carrier or as noted in fare rule,
Please contact United if changing to UA operated flight and original class of service is unavailable
Change UA flight within UA schedule change parameters.** ...
Original class of service for original carrier or as noted in fare rule,
Please contact United if changing to UA operated flight and original class of service is unavailable
Change UA flight within UA schedule change parameters.** ...
Essentially you are asking the new carrier or UA to pick up the fare differential because of the original carrier's change.
#179
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,019
Has anyone had success getting UA to reroute to a different *A flight when the original fare class/bucket is not available (but same cabin is) on the desired flight?
I have a ticket issued by UA on UA stock with purely LX metal flights. After a schedule change required a forced overnight, I'd like to reroute via LH but they only have a higher fare bucket available (no flights with original fare bucket available on any *A carrier).
UA are claiming the only thing they can do is shift me to a routing for that leg that is purely on UA metal because they can override fare class restrictions on UA but not other *A carriers.
I have a ticket issued by UA on UA stock with purely LX metal flights. After a schedule change required a forced overnight, I'd like to reroute via LH but they only have a higher fare bucket available (no flights with original fare bucket available on any *A carrier).
UA are claiming the only thing they can do is shift me to a routing for that leg that is purely on UA metal because they can override fare class restrictions on UA but not other *A carriers.
#180
Join Date: Dec 2006
Location: SFO
Programs: UA Plat, Hertz PC, Avis PC, Hyatt-ist, SPG/Marriott Gold
Posts: 136
per UA's Jetstream site for travel agencies for a greater than 2 hour change involving a partner flight
So the change of carrier is allowed IF the original fare rules included other carriers.
Essentially you are asking the new carrier or UA to pick up the fare differential because of the original carrier's change.
So the change of carrier is allowed IF the original fare rules included other carriers.
Essentially you are asking the new carrier or UA to pick up the fare differential because of the original carrier's change.
yes, on UA codeshare flights they can. So as long as this has a UA flight number it shouldn't be a huge problem for them. On LX code that will be more problematic. They have done that for me on LH from time to time during close-in irops (blizzard forecast NE and I needed to fly out a day earlier via MUC to PEK instead of via EWR)