Jan 5, 2017, 11:10 am
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Sep 27, 2017, 5:33 am
#1456
Join Date: Apr 2017
Location: Bay Area - East Bay
Programs: UA 1k, AS 75k, Marriott Platinum, Hyatt Explorist
Posts: 641
I'm not sure if this qualifies as a simple question or not, but here goes.
This Saturday I'll be flying to Bali (paid flight on EVA). The plan is to stay there for a few days, then I have United award travel booked, Bali to Kathmandu, on a combination of EVA and Thai. Now, you may have seen in the news that Bali is currently at the highest risk level for volcanic eruption, and they are on standby to divert flights if it becomes necessary.
Basically, I'm flying into a huge potential IRROPS situation and I would like to be prepared and know who would be best to call/talk to if things go awry. At what point does a partner award ticket become the responsibility of the partner airline rather than United?
This Saturday I'll be flying to Bali (paid flight on EVA). The plan is to stay there for a few days, then I have United award travel booked, Bali to Kathmandu, on a combination of EVA and Thai. Now, you may have seen in the news that Bali is currently at the highest risk level for volcanic eruption, and they are on standby to divert flights if it becomes necessary.
Basically, I'm flying into a huge potential IRROPS situation and I would like to be prepared and know who would be best to call/talk to if things go awry. At what point does a partner award ticket become the responsibility of the partner airline rather than United?
Sep 27, 2017, 6:53 am
#1457
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,417
I'm not sure if this qualifies as a simple question or not, but here goes.
This Saturday I'll be flying to Bali (paid flight on EVA). The plan is to stay there for a few days, then I have United award travel booked, Bali to Kathmandu, on a combination of EVA and Thai. Now, you may have seen in the news that Bali is currently at the highest risk level for volcanic eruption, and they are on standby to divert flights if it becomes necessary.
Basically, I'm flying into a huge potential IRROPS situation and I would like to be prepared and know who would be best to call/talk to if things go awry. At what point does a partner award ticket become the responsibility of the partner airline rather than United?
This Saturday I'll be flying to Bali (paid flight on EVA). The plan is to stay there for a few days, then I have United award travel booked, Bali to Kathmandu, on a combination of EVA and Thai. Now, you may have seen in the news that Bali is currently at the highest risk level for volcanic eruption, and they are on standby to divert flights if it becomes necessary.
Basically, I'm flying into a huge potential IRROPS situation and I would like to be prepared and know who would be best to call/talk to if things go awry. At what point does a partner award ticket become the responsibility of the partner airline rather than United?
I think the time boundary might technically be check-in, but others may know more.
Sep 27, 2017, 8:57 am
#1458
Join Date: Apr 2017
Location: Bay Area - East Bay
Programs: UA 1k, AS 75k, Marriott Platinum, Hyatt Explorist
Posts: 641
If I can deal directly with EVA that would certainly be easiest for me, as I could potentially just cancel the last leg of my paid flight and the first leg of my award flight. Both have a layover in TPE, so I could just stay there for a few days instead of Bali. Doing this through United would probably be difficult as TPE is North Asia rather than South Asia, so it would screw up the pricing on the entire remainder of my trip.
Every report I've seen coming out of Bali makes it sound like the eruption is imminent...I hope everyone is okay, but if the eruption is going to happen I would selfishly like it to happen before Saturday morning so I can deal with everything without getting stuck on the island :/
Every report I've seen coming out of Bali makes it sound like the eruption is imminent...I hope everyone is okay, but if the eruption is going to happen I would selfishly like it to happen before Saturday morning so I can deal with everything without getting stuck on the island :/
Sep 27, 2017, 10:11 am
#1459
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
If I can deal directly with EVA that would certainly be easiest for me, as I could potentially just cancel the last leg of my paid flight and the first leg of my award flight. Both have a layover in TPE, so I could just stay there for a few days instead of Bali. Doing this through United would probably be difficult as TPE is North Asia rather than South Asia, so it would screw up the pricing on the entire remainder of my trip. ....
If while traveling and an operating carrier makes a "change" r has difficulties, you deal with that operating carrier.
Sep 27, 2017, 1:23 pm
#1460
Join Date: Aug 2009
Location: Honolulu, HI
Programs: UA 1K 1MM, AA Exec Plat
Posts: 1,240
I have a cheap ticket on ANA stock number. One of the flights is united coded and operated on a W fare. If a apply a GPU, will it reissue the ticket on United stock (don't want that to happen due to mileage earning on other star alliance carriers)?
Sep 27, 2017, 1:37 pm
#1461
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
No - UA will not re-issue the ticket.
Sep 27, 2017, 7:50 pm
#1462
Join Date: Mar 2017
Location: Somewhere in EWR
Programs: UA GS, HH Diamond
Posts: 858
I've never had a reason to do this but I am considering an open jaw trip from EWR to FCO/MIL/VCE and return to EWR next Sept and wanted to know if it's possible to book open jaw through the United site. So far I haven't seen anyway that it lets me do this without generating multiple one ways or searching one route at a time.
Sep 27, 2017, 8:01 pm
#1463
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
I've never had a reason to do this but I am considering an open jaw trip from EWR to FCO/MIL/VCE and return to EWR next Sept and wanted to know if it's possible to book open jaw through the United site. So far I haven't seen anyway that it lets me do this without generating multiple one ways or searching one route at a time.
Sep 27, 2017, 8:03 pm
#1464
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,396
AugustusM, on the booking area of the United site, choose the option "Multi-City". This should allow you to set up a single itinerary with a single PNR (passenger name record) with the series of flights you desire which are bookable as an open-jaw string.
[Added note: WineCountryUA and I were replying at the same time, with same advice.]
[Added note: WineCountryUA and I were replying at the same time, with same advice.]
Last edited by Ocn Vw 1K; Sep 29, 2017 at 11:49 am Reason: correct typo
Sep 27, 2017, 8:09 pm
#1465
Join Date: Sep 2015
Posts: 101
They would only cancel the BKK-DPS leg right? Or would the full ticket cancel?
Sep 27, 2017, 8:14 pm
#1466
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Sep 28, 2017, 6:29 am
#1468
Join Date: Mar 2017
Location: Somewhere in EWR
Programs: UA GS, HH Diamond
Posts: 858
Sep 28, 2017, 11:35 pm
#1469
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,926
I'm flying HKG-SFO-SNA in January, landing at 12:15pm. If I need to change the domestic leg, will I incur the international change fee?
For context: I've found out I need to be in WAS the following day. Assuming rebooking is more expensive than just tacking on another reservation, I'd appreciate some advice regarding a ton of equally lousy options.
For context: I've found out I need to be in WAS the following day. Assuming rebooking is more expensive than just tacking on another reservation, I'd appreciate some advice regarding a ton of equally lousy options.
1) Book SNA-(DEN/IAH/ORD)-WAS for $344 on the 1:33pm departure.
2) Book SNA-SFO-WAS for ~$364 on the 9pm departure. I prefer red-eyes, but doing HKG-SNA-SFO-SNA-SFO-WAS seems exhausting, plus sitting in John Wayne for eight hours sounds awful.
3) Book the $217 sale-fare LAX-BWI 9pm redeye on AZ, and drive up to LAX on a weekday (i.e. sit in traffic for 1-2 hours). Cost of an Uber is probably ~$80?
4) Fly the following day, and spend the night at home at SNA (least preferred).
If I call United, could I beg/beseech/petition/pray/plead for them to waive the change fee, and then do final routing HKG-SFO-(+LAX?)-WAS and add a WAS-SNA return leg? I made the original booking this past Monday (so, three days ago).
2) Book SNA-SFO-WAS for ~$364 on the 9pm departure. I prefer red-eyes, but doing HKG-SNA-SFO-SNA-SFO-WAS seems exhausting, plus sitting in John Wayne for eight hours sounds awful.
3) Book the $217 sale-fare LAX-BWI 9pm redeye on AZ, and drive up to LAX on a weekday (i.e. sit in traffic for 1-2 hours). Cost of an Uber is probably ~$80?
4) Fly the following day, and spend the night at home at SNA (least preferred).
Last edited by Polytonic; Sep 28, 2017 at 11:46 pm
Sep 28, 2017, 11:48 pm
#1470
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Have you considered booking SFO-WAS on a separate ticket (VX, DL, etc.), and just no-showing for SFO-SNA? That is probably your cheapest option.