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Old Jan 5, 2017, 11:10 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

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Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA

These are the two rules for this thread:
  1. Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
  2. Any member who can post a constructive, patient answer is welcome to reply.

Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.

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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]

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Old Oct 9, 2017, 10:04 am
  #1516  
 
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Advance seat selection, way advance.
Just booked UA flight out of Tokyo to LAX for next September using GPU. Everything went through but I am unable to select seats as there is a note : "! Advance seat assignments are restricted for this flight. Please select a seat during check-in." Is that normal since the flight is that far out or is it a restriction due to fare class, it booked into R?
Exleftseat is offline  
Old Oct 9, 2017, 10:16 am
  #1517  
 
Join Date: May 2012
Posts: 728
I have Chase United card which allows me to see flights I want to book for wife and kids but need to use wife's miles. She doesn't have card and her account doesn't show the flights we need. Can I use her miles to book flights that are only visible to chase card holder (me). I will not be traveling with them. Thanks.

Also, could I use partner miles (Avianca) to book reduced award seats only shown to Chase United card holder?
g8trgr8t is offline  
Old Oct 9, 2017, 10:28 am
  #1518  
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Originally Posted by g8trgr8t
I have Chase United card which allows me to see flights I want to book for wife and kids but need to use wife's miles. She doesn't have card and her account doesn't show the flights we need. Can I use her miles to book flights that are only visible to chase card holder (me). I will not be traveling with them. Thanks.

Also, could I use partner miles (Avianca) to book reduced award seats only shown to Chase United card holder?
No to question 1.

Question 2 is technically "no" - however, you have to use Avianca's site to book with Avianca miles.
aacharya is offline  
Old Oct 9, 2017, 10:32 am
  #1519  
 
Join Date: Feb 2001
Location: Los Angeles, USA
Programs: UA Plat-2MM, Marriott Life Titanium, Hyatt something
Posts: 1,888
Originally Posted by Exleftseat
Just booked UA flight out of Tokyo to LAX for next September using GPU. Everything went through but I am unable to select seats as there is a note : "! Advance seat assignments are restricted for this flight. Please select a seat during check-in." Is that normal since the flight is that far out or is it a restriction due to fare class, it booked into R?
It is normal when the schedule first opens up, 11 months ahead, and sometimes other times when equipment is not known. Check again in a few days to a week or so.
LAX UA 1K is offline  
Old Oct 9, 2017, 11:56 am
  #1520  
 
Join Date: Oct 2017
Programs: United, British Airways
Posts: 1
EWR United Premier Access check in
Hello, I hope someone who travels often via EWR can help me. I have been trying to figure out which level my husband needs to use at Terminal C for international premier access check in (flying business/Polaris to PVG). From things I have read it looks like it may have switched from level 2 to level 3? But very difficult to find up to date info on airport website or from United. I am just hoping to save him some time and not having to schlep his bags up and down levels if it can be avoided.
Many thanks! Kristin
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Old Oct 9, 2017, 12:14 pm
  #1521  
 
Join Date: May 2012
Posts: 728
Originally Posted by aacharya
No to question 1.

Question 2 is technically "no" - however, you have to use Avianca's site to book with Avianca miles.
not answers I was hoping for but thanks for the information
g8trgr8t is offline  
Old Oct 9, 2017, 1:06 pm
  #1522  
 
Join Date: Dec 2011
Location: Bloomington, IN
Programs: UA Gold, 1MM; Marriott Gold Elite; Hyatt Platinum
Posts: 30
FT friends... Is there an easy way to check whether a specific travel certificate issued by United has been used? I tried applying it to an itinerary as a "certificate" but it doesn't conform to the given format (6 characters & the site wants 7 or 10).
ualcaptive is offline  
Old Oct 9, 2017, 1:12 pm
  #1523  
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
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Posts: 12,521
Originally Posted by kristin1878
Hello, I hope someone who travels often via EWR can help me. I have been trying to figure out which level my husband needs to use at Terminal C for international premier access check in (flying business/Polaris to PVG). From things I have read it looks like it may have switched from level 2 to level 3? But very difficult to find up to date info on airport website or from United. I am just hoping to save him some time and not having to schlep his bags up and down levels if it can be avoided.
Many thanks! Kristin
Top floor is where premier checks in - with a separate Polaris/1K check-in. If being dropped off, Premier 1K/Polaris is "earlier" than the rest of Premier.
aacharya is offline  
Old Oct 9, 2017, 1:15 pm
  #1524  
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Originally Posted by ualcaptive
FT friends... Is there an easy way to check whether a specific travel certificate issued by United has been used? I tried applying it to an itinerary as a "certificate" but it doesn't conform to the given format (6 characters & the site wants 7 or 10).
TCVA16 is a separate string/drop down.

The PIN is 7 or 10 digits. See image.

http://www.cbc.ca/gfx/topvideo/2014/...nsize=1280px:*
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aacharya is offline  
Old Oct 9, 2017, 2:11 pm
  #1525  
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Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,395
Originally Posted by kymiller
Question 1 - United states you have to upgrade each segment separately. Does this mean I have to use a separate GPU for SFO->FRA and FRA->DME even though it is the same outbound flight ?
Correct. SFO-FRA and FRA-DME would be one GPU each.

Originally Posted by kymiller
Question 2 - Is there anyway to see if the upgrade will be immediately confirmed or waitlisted before applying the GPU?
Generally, the GPU will clear if there is I space (partner Business award) available on the LH flight. However, this is not a hard and fast rule.

Originally Posted by kymiller
FYI the SFO->FRA leg both outbound and inbound are "code share" flights and the ticket starts with 016. I know this can make a difference.
You must have the LH flight on the ticket as its native LH flight number, but on any ticket stock. You should be able to call United and ask them to change this in order to apply a GPU.

Remember, there is a minimum fare class requirement of Q (Economy) or E (Premium Economy) for using GPUs on Lufthansa.
findark is offline  
Old Oct 9, 2017, 3:21 pm
  #1526  
 
Join Date: Apr 2016
Location: EWR/LHR/SFO
Programs: UA 1K 1MM
Posts: 574
Originally Posted by kymiller
Question on upgrading on Lufthansa using a GPU.

SFO->FRA->DME
DME->FRA->SFO

Question 1 - United states you have to upgrade each segment separately. Does this mean I have to use a separate GPU for SFO->FRA and FRA->DME even though it is the same outbound flight ?
Originally Posted by findark
Correct. SFO-FRA and FRA-DME would be one GPU each.
Worth saying that unless your GPUs are literally going to waste otherwise, FRA-DME is a close-to-useless redemption: it's a 3-hour flight in a 320 where "business" is just economy with a blocked middle seat. Save your GPUs for literally any other redemption purpose (even SFO-LAX…).
sfo789 is offline  
Old Oct 9, 2017, 5:10 pm
  #1527  
 
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Originally Posted by LAX UA 1K
It is normal when the schedule first opens up, 11 months ahead, and sometimes other times when equipment is not known. Check again in a few days to a week or so.
Very helpful, thanks!
Exleftseat is offline  
Old Oct 9, 2017, 5:20 pm
  #1528  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,395
Originally Posted by sfo789
Worth saying that unless your GPUs are literally going to waste otherwise, FRA-DME is a close-to-useless redemption: it's a 3-hour flight in a 320 where "business" is just economy with a blocked middle seat. Save your GPUs for literally any other redemption purpose (even SFO-LAX…).
And "upgrades" to Eurobiz are pretty common - that is, having the middle empty in Y
findark is offline  
Old Oct 10, 2017, 1:58 pm
  #1529  
 
Join Date: Sep 2005
Posts: 20
Can someone please help on a question on PQM?

Planning to take a trip on LF code share, operated by United (FRA - EWR, LH7603). The fare class is K on LF. Will I get any PQM for this, as this is operated by United.

Thanks.
rrnet is offline  
Old Oct 10, 2017, 2:11 pm
  #1530  
 
Join Date: Dec 2011
Location: Bloomington, IN
Programs: UA Gold, 1MM; Marriott Gold Elite; Hyatt Platinum
Posts: 30
Originally Posted by rrnet
Can someone please help on a question on PQM?

Planning to take a trip on LF code share, operated by United (FRA - EWR, LH7603). The fare class is K on LF. Will I get any PQM for this, as this is operated by United.

Thanks.
I gather from the flight info that you mean LH (Lufthansa). In that case the answer is yes. I don't think Lao Central (LF) operates that route.

Assuming it's LH the answer is yes. Useful chart here:
https://www.united.com/web/en-US/con...r/qualify.aspx
ualcaptive is offline  



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