Sep 11, 2016, 10:26 am
Last edit by: WineCountryUA
11 Feb 2019
" Dies ist von dem gebuchten Tarif unabhängig. " ==> "This is independent of the booked tariff (fare)"
older wording
Information for passengers departing with Eurowings:
- Passengers who have booked a SMART or BEST fare and who have a Miles & More HON Circle Member or Senator card have access to Lufthansa Senator and Business Lounges on the day of their departure.
- Passengers who have booked a SMART fare and who have a Miles & More Frequent Traveller card have access to Lufthansa Business Lounges on the day of their departure.
- Passengers who have booked a BEST fare have access to Lufthansa Business Lounges on the day of their departure.
- Passengers who have a Star Alliance Gold card only have access to Lufthansa’s Senator and Business Lounges if they are customers of United Airlines (UA) or All Nippon Airways (NH).
The german version of the Lufthansa website clearly says that no fare restriction apply.
lufthansa.com/de/de/loungetypen-und-zugang
lufthansa.com/de/de/loungetypen-und-zugang
Gäste, die eine Star Alliance Gold Card besitzen, haben nur dann Zugang zu den Senator und Business Lounges der Lufthansa, wenn sie Kunden der Fluggesellschaften United Airlines (UA) und All Nippon Airways (NH) sind. Dies ist von dem gebuchten Tarif unabhängig.
older wording
[LH Lounge access] Advice for passengers who are departing with Eurowings:
- Passengers have free access to the Lufthansa Senator and Business Lounges in Germany provided they have a Miles & More HON Circle Member or Senator Card.
- Passengers who have booked the Eurowings BEST fare and Frequent Travellers who have booked the SMART fare are entitled to use the Lufthansa Business Lounges on the day of their flight.
- Passengers who have a Star Alliance Gold Card, however, do not have access to the Lufthansa Lounges. Exceptions to this are the Star Alliance Gold Card customers of the airlines United Airlines (UA) and All Nippon Airways (NH), who receive access to Lufthansa’s Senator and Business Lounges.
- Not confirmed, but plausible: Rules will change from March 26, 2017:
Access to LH Lounge is only possible when departing on a SMART or BEST fare. BASIC fare does not entitle to lounge access.
Does UA *G get lounge access when flying Eurowings?
Oct 10, 2017, 10:20 am
#76
Join Date: Apr 2012
Location: LIS/AUS
Programs: UA 1K, Hilton Gold, Marriott Titanium, TAP Gold
Posts: 263
To make this clear for everyone:
until Oct 28th, any LH*G, NH*G or UA*G can access any LH/LX/OS *G-Lounge (= J Class and SEN Lounges) in all revenue and award (D, J, I, C, H, Q, V, W, S, G, K, L, T, X, Y, B, M, N, E, F, O, R) Basic, Smart or Best Fares.
Starting October 29th, only Smart and Best Fares qualify for Lounge access, whilst Basic Fares will be excluded (even for HON Circle Members).
Any fare booked through an GDS (for example via United.com or Lufthansa.com) is an Smart or Best fare. Basic fares are only sold on the Eurowings website, as tour operator fares and selected third party agencies (such as Tuifly.com).
until Oct 28th, any LH*G, NH*G or UA*G can access any LH/LX/OS *G-Lounge (= J Class and SEN Lounges) in all revenue and award (D, J, I, C, H, Q, V, W, S, G, K, L, T, X, Y, B, M, N, E, F, O, R) Basic, Smart or Best Fares.
Starting October 29th, only Smart and Best Fares qualify for Lounge access, whilst Basic Fares will be excluded (even for HON Circle Members).
Any fare booked through an GDS (for example via United.com or Lufthansa.com) is an Smart or Best fare. Basic fares are only sold on the Eurowings website, as tour operator fares and selected third party agencies (such as Tuifly.com).
Last edited by pnt1; Oct 18, 2017 at 8:52 am
Oct 11, 2017, 1:38 am
#78
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
until Oct 28th, any LH*G, NH*G or UA*G can access any LH/LX/OS *G-Lounge (= J Class and SEN Lounges) in all revenue and award (D, J, I, C, H, Q, V, W, S, G, K, L, T, X, Y, B, M, N, E, F, O, R) Basic, Smart or Best Fares.
Oct 11, 2017, 8:46 am
#79
Join Date: May 2016
Location: Flying between BER, ZRH, EZE, COR
Programs: LH SEN, UA 1K, A3*G, AR Platino, BA Gold
Posts: 113
Oct 11, 2017, 8:50 am
#80
Join Date: May 2016
Location: Flying between BER, ZRH, EZE, COR
Programs: LH SEN, UA 1K, A3*G, AR Platino, BA Gold
Posts: 113
Most Economy Classes can be booked as Basic and Smart branded fares. Only exemption is I, which can only be booked as Smart Flex.
If you want to make sure that you have a Smart fare, you can book directly on the Eurowings.com website or book via any GDS (which is more expensive most of the time, but can be cheaper sometimes - especially ex UK).
If you want to make sure that you have a Smart fare, you can book directly on the Eurowings.com website or book via any GDS (which is more expensive most of the time, but can be cheaper sometimes - especially ex UK).
Nov 4, 2017, 10:50 am
#81
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 417
As October 28th has passed by now: Any new experiences regarding UA *G Lounge Access when booked on EW Basic Fare? Lufthansa-Website is still not up-to-date and Eurowings.com does not even include any word about UA / NH Gold members (just like before).
Nov 19, 2017, 1:56 pm
#82
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
One data point at the LH SEN Lounge at STR:
Only pax on Eurowings SMART and BEST with UA*G may access the LH BUS/SEN lounge.
An eligible may guest in one person (even if the person is on a BASIC fare). However, the guest must be on the same flight than the eligible flight.
Therefore, a guest is not allowed if the guest departs at 6pm on Eurowings, and the eligible passenger departs at 8pm on Eurowings.
Only pax on Eurowings SMART and BEST with UA*G may access the LH BUS/SEN lounge.
An eligible may guest in one person (even if the person is on a BASIC fare). However, the guest must be on the same flight than the eligible flight.
Therefore, a guest is not allowed if the guest departs at 6pm on Eurowings, and the eligible passenger departs at 8pm on Eurowings.
Nov 19, 2017, 4:42 pm
#84
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Nov 24, 2017, 5:00 am
#86
Join Date: Jul 2007
Programs: UA Silver
Posts: 794
If I can't get into LH lounges (Gold on Basic) at LHR, can I get into the UA Club at least?
UPDATE
Nevermind, got into Senator lounge with no issue. Seems like just pretending you're supposed to be somewhere goes a long way. 😂
UPDATE
Nevermind, got into Senator lounge with no issue. Seems like just pretending you're supposed to be somewhere goes a long way. 😂
Last edited by WineCountryUA; Nov 24, 2017 at 10:07 am Reason: merging update post by same member
Nov 27, 2017, 12:25 pm
#88
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,272
Dec 5, 2017, 12:41 pm
#90
Join Date: May 2016
Location: Flying between BER, ZRH, EZE, COR
Programs: LH SEN, UA 1K, A3*G, AR Platino, BA Gold
Posts: 113