Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Does UA *G get lounge access when flying Eurowings?

Does UA *G get lounge access when flying Eurowings?

    Hide Wikipost
Old Feb 13, 19, 3:53 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
Wiki Link
11 Feb 2019
Information for passengers departing with Eurowings:
  • Passengers who have booked a SMART or BEST fare and who have a Miles & More HON Circle Member or Senator card have access to Lufthansa Senator and Business Lounges on the day of their departure.
  • Passengers who have booked a SMART fare and who have a Miles & More Frequent Traveller card have access to Lufthansa Business Lounges on the day of their departure.
  • Passengers who have booked a BEST fare have access to Lufthansa Business Lounges on the day of their departure.
  • Passengers who have a Star Alliance Gold card only have access to Lufthansa’s Senator and Business Lounges if they are customers of United Airlines (UA) or All Nippon Airways (NH).
Originally Posted by FlyingPhD View Post
The german version of the Lufthansa website clearly says that no fare restriction apply.

lufthansa.com/de/de/loungetypen-und-zugang

Gäste, die eine Star Alliance Gold Card besitzen, haben nur dann Zugang zu den Senator und Business Lounges der Lufthansa, wenn sie Kunden der Fluggesellschaften United Airlines (UA) und All Nippon Airways (NH) sind. Dies ist von dem gebuchten Tarif unabhängig.
" Dies ist von dem gebuchten Tarif unabhängig. " ==> "This is independent of the booked tariff (fare)"

older wording
[LH Lounge access] Advice for passengers who are departing with Eurowings:
  • Passengers have free access to the Lufthansa Senator and Business Lounges in Germany provided they have a Miles & More HON Circle Member or Senator Card.
  • Passengers who have booked the Eurowings BEST fare and Frequent Travellers who have booked the SMART fare are entitled to use the Lufthansa Business Lounges on the day of their flight.
  • Passengers who have a Star Alliance Gold Card, however, do not have access to the Lufthansa Lounges. Exceptions to this are the Star Alliance Gold Card customers of the airlines United Airlines (UA) and All Nippon Airways (NH), who receive access to Lufthansa’s Senator and Business Lounges.
  • Not confirmed, but plausible: Rules will change from March 26, 2017:
    Access to LH Lounge is only possible when departing on a SMART or BEST fare. BASIC fare does not entitle to lounge access.
Print Wikipost

Old Jan 15, 16, 1:26 pm
  #1  
Original Poster
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,815
Does UA *G get lounge access when flying Eurowings?

I just saw that Lufthansa subsidiary EW is offering €300 round trips on transatlantic routes like CGN-BOS (summer 2016, A330 with coach + premium economy). I was very surprised to see that EW provides PQM to people accruing to MileagePlus: https://www.united.com/cms/en-us/mar...spx?itemid=668 .

Does anyone know whether you get LH / *A lounge access when flying EW and presenting UA *G/1K/GS credentials? I remember there is some kind of special carveout for 4U/UA *G, not sure about EW.
mherdeg is offline  
Old Jan 15, 16, 1:40 pm
  #2  
 
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K(until 2022), MM *G for life, Hertz PC, BAEC Silver
Posts: 9,061
There was a thread on this with extensive experiences (when it was called Germanwings, but still with the code 4U) last year. Experiences varied but, for me, there was no problem in either DUS or LHR.
lhrsfo is offline  
Old Jan 15, 16, 1:48 pm
  #3  
Original Poster
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,815
Originally Posted by lhrsfo View Post
There was a thread on this with extensive experiences (when it was called Germanwings, but still with the code 4U) last year. Experiences varied but, for me, there was no problem in either DUS or LHR.
Huh. I thought this was actually a different subsidiary! Germanwings (4U) still exists according to UA ( https://www.united.com/cms/en-us/mar...spx?itemid=625 ). As far as I can tell, Eurowings (EW) is a different subsidiary; it looks like their BOS-CGN flight is a wet-lease operated by Sunexpress on behalf of Eurowings.

But -- wait -- did EW take over all of the 4U routes? Are they just 4U again?!
mherdeg is offline  
Old Jan 15, 16, 2:11 pm
  #4  
 
Join Date: Jul 2012
Posts: 1,319
Yes, it does but only for United MP customers (apparently a special deal), not for other *G programs, tested just a few weeks ago. Also states so on United Germanwings page. The flight I was on was marketed as Germanwings but flown by Eurowings. As far as I can tell, they are treated as one and the same for all purposes.

As an aside, they also admitted my kids with me to the lounge (stating that family members are welcome above and beyond the "1 guest"), but I suspect that that part was due to a nice attendant on duty (many thanks).
br2k is offline  
Old Jan 16, 16, 10:38 am
  #5  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 26,231
With EW taking over from 4U it is indeed an important question that I wish UA would clarify. Agreed it is one and the same, but then again it is not. I am toying with a complicated ,multi-segment' trip to Europe this summer and some of the options have EW flights, although I guess for C-class it is inconsequential.
cfischer is offline  
Old Jan 16, 16, 10:57 am
  #6  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 46,165
Originally Posted by cfischer View Post
I guess for C-class it is inconsequential.
Means the difference between SEN and BUS lounge.
Kacee is offline  
Old Jan 16, 16, 12:50 pm
  #7  
 
Join Date: Dec 2003
Location: NYC (+LHR+HKG+SFO mostly)
Programs: UA GS, DL Plat, SPG Ambassador & Lifetime Plat, Marriott Gold, Hertz Prez, AVIS 1st, Amtrak Select
Posts: 3,172
I fly them all the time within Europe and never had a problem accessing the LH lounges, both within and without Germany.
EnvoyBoy is offline  
Old Jan 16, 16, 1:41 pm
  #8  
FlyerTalk Evangelist
 
Join Date: May 2007
Location: Houston
Programs: UA Gold, Marriott Gold
Posts: 11,352
Eurowings is not a *A member or affiliate; Lufthansa Regional, Lufthansa CityLine, and Air Dolomiti are.
mduell is offline  
Old Jan 16, 16, 2:06 pm
  #9  
 
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,060
Originally Posted by mduell View Post
Eurowings is not a *A member or affiliate; Lufthansa Regional, Lufthansa CityLine, and Air Dolomiti are.
But Germanwings is a United partner. Until the crash it was going to be Germanwings for inside Europe and Eurowings for longer flights.
From what I gathered after the crash they were planning (is it still in the process, reverted, limbo?) to rebrand everything as Eurowings.

Going to germanwings.com it loads and changes the URL and page to Eurowings.

From the site:
Take advantage of global Eurowings flights!

The Eurowings brand is the newly established, independent low-cost airline group modelled on its successful partner Germanwings. Since Autumn 2015, this partner airline has been offering flights within Europe and to attractive long-haul destinations.

Lufthansa has established its new point-to-point brand with the new Eurowings: The new Eurowings group aims to become one of the top three low-cost providers in Europe with non-stop flights both within Europe and on intercontinental flights from Europe. Eurowings offers three fares (BASIC, SMART, BEST) on European and long-haul flights
JVPhoto is offline  
Old Jan 16, 16, 3:10 pm
  #10  
TA
 
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,210
So many minor partners to keep track of, and so many complications/exceptions! I have a feeling that part of the benefit of low cost carriers splitting off from the parent is that they do not have to pay the lounge access fee to partners.

I have been denied from Air China lounge when flying one of their multitude of domestic partners (Shenzhen/Kunming Air), as well as Singapore lounge when flying Silk Air (which you would consider not so far from SQ in terms of service level).
TA is offline  
Old Jan 16, 16, 3:57 pm
  #11  
 
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,060
Originally Posted by TA View Post
So many minor partners to keep track of, and so many complications/exceptions! I have a feeling that part of the benefit of low cost carriers splitting off from the parent is that they do not have to pay the lounge access fee to partners.

I have been denied from Air China lounge when flying one of their multitude of domestic partners (Shenzhen/Kunming Air), as well as Singapore lounge when flying Silk Air (which you would consider not so far from SQ in terms of service level).
Shenzen is part of *A.
https://www.united.com/CMS/en-US/mar...spx?ItemId=577
JVPhoto is offline  
Old Jan 16, 16, 5:46 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 26,231
Originally Posted by Kacee View Post
Means the difference between SEN and BUS lounge.
that's a fair point. I would assume though if I get in w/ SAG on the BP they would let me in the SEN part ... hmmm, interesting
cfischer is offline  
Old Jan 17, 16, 7:18 am
  #13  
 
Join Date: Jan 2005
Location: BOS (but will use MHT on occasion)
Programs: AAdvantage, United MileagePlus, TrueBlue, Alaska Airlines Mileage Plan (starting 2016)
Posts: 547
Originally Posted by mherdeg View Post
I just saw that Lufthansa subsidiary EW is offering €300 round trips on transatlantic routes like CGN-BOS (summer 2016, A330 with coach + premium economy). I was very surprised to see that EW provides PQM to people accruing to MileagePlus: https://www.united.com/cms/en-us/mar...spx?itemid=668 .

Does anyone know whether you get LH / *A lounge access when flying EW and presenting UA *G/1K/GS credentials? I remember there is some kind of special carveout for 4U/UA *G, not sure about EW.

Not to stray off topic - but would want to warn you that those fares are for Europe-originating pax only (may or may not apply to you) and they only allow connections in CGN from Germany, VIE, and ZRH.
adambisi is offline  
Old Jan 17, 16, 8:50 am
  #14  
 
Join Date: Dec 2003
Location: NYC (+LHR+HKG+SFO mostly)
Programs: UA GS, DL Plat, SPG Ambassador & Lifetime Plat, Marriott Gold, Hertz Prez, AVIS 1st, Amtrak Select
Posts: 3,172
Originally Posted by JVPhoto View Post
But Germanwings is a United partner. Until the crash it was going to be Germanwings for inside Europe and Eurowings for longer flights.
From what I gathered after the crash they were planning (is it still in the process, reverted, limbo?) to rebrand everything as Eurowings.
In December I was told the same thing by GW FA. It's all going to be branded as EW.

I've flown both EW and GW this fall and never had a problem with lounge access.
EnvoyBoy is offline  
Old Jan 24, 16, 3:38 am
  #15  
 
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,060
BP I have right now for TXL-LHR says "Eurowings operated by Germanwings (4U)"

No Priority line check in which I figured since it only has the LH group elite listings.

Showed my BP and 1K card at the SEN lounge. She didn't bat an eye or even swipe my card, just scanned my BP.
JVPhoto is offline  

Thread Tools
Search this Thread
Search Engine: