CPU Clearance Experiences
#76
Join Date: Feb 2003
Posts: 630
Domestic upgrades during Covid-19 downturn
What are folks seeing in terms of domestic upgrade percentages these days? In other words, are upgrades easier now because so few people are flying? Or are upgrades harder, because a lot of 5-row FC aircraft have been parked and replaced with 3-row FC aircraft?
Maybe benchmark your answer against pre-Covid-19 history? For example, if you normally flew EWR-MCO and got upgraded as a Silver, and now aren't be upgraded regardless of status, that's informative. Similarly, if you used to fly EWR-SAN and couldn't get upgraded as a 1k, but are now being upgraded on that route as a Silver, then that's telling, too.
Thanks in advance!
Maybe benchmark your answer against pre-Covid-19 history? For example, if you normally flew EWR-MCO and got upgraded as a Silver, and now aren't be upgraded regardless of status, that's informative. Similarly, if you used to fly EWR-SAN and couldn't get upgraded as a 1k, but are now being upgraded on that route as a Silver, then that's telling, too.
Thanks in advance!
Last edited by IAATM; Jun 8, 20 at 12:16 pm Reason: emphasis & clarification
#77
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 936
Sat 6/20 ORD - DEN, 757-300, showed full a few days in advance and nothing cleared for me. Surprised with it being a Sat, and United even emailed saying it was a pretty full flight and I could change it if I wanted to.
DEN - SBA ERJ 175. First row blocked but only 2 people booked in First. All CPU's cleared at the gate.
DEN - SBA ERJ 175. First row blocked but only 2 people booked in First. All CPU's cleared at the gate.
#79
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Two flights this week:
6/24 UA 6216 RDU-IAD EMB-175
6/24 UA 6019 IAD-ATL EMB-175
On both flights I cleared into F at the gate but in both cases I didn't show as cleared. My name just disappeared from the upgrade list and my BP refreshed. Also on the second flight the app showed First as "FULL" from T-24 on even though there were numerous empty seats and we left with empty seats in F and a cleared upgrade list. Still, what matters is I'm getting the upgrades.
6/24 UA 6216 RDU-IAD EMB-175
6/24 UA 6019 IAD-ATL EMB-175
On both flights I cleared into F at the gate but in both cases I didn't show as cleared. My name just disappeared from the upgrade list and my BP refreshed. Also on the second flight the app showed First as "FULL" from T-24 on even though there were numerous empty seats and we left with empty seats in F and a cleared upgrade list. Still, what matters is I'm getting the upgrades.
#80
Join Date: Dec 2019
Location: EWR
Programs: UA 1K, DL DM
Posts: 237
What are folks seeing in terms of domestic upgrade percentages these days? In other words, are upgrades easier now because so few people are flying? Or are upgrades harder, because a lot of 5-row FC aircraft have been parked and replaced with 3-row FC aircraft?
Maybe benchmark your answer against pre-Covid-19 history? For example, if you normally flew EWR-MCO and got upgraded as a Silver, and now aren't be upgraded regardless of status, that's informative. Similarly, if you used to fly EWR-SAN and couldn't get upgraded as a 1k, but are now being upgraded on that route as a Silver, then that's telling, too.
Thanks in advance!
Maybe benchmark your answer against pre-Covid-19 history? For example, if you normally flew EWR-MCO and got upgraded as a Silver, and now aren't be upgraded regardless of status, that's informative. Similarly, if you used to fly EWR-SAN and couldn't get upgraded as a 1k, but are now being upgraded on that route as a Silver, then that's telling, too.
Thanks in advance!
#81
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott Amb (LTT)
Posts: 10,109
Me thinks there's something afoul again with the CPU system. 1K on an "E" fare and I'm showing as #14 of 23. If I were on a "G" fare I _might_ consider that normal...but these are not normal times and an "E" fare is very high.
Route is WAS-DEN on Friday (holiday).
-RM
Route is WAS-DEN on Friday (holiday).
-RM
#82
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,010
Me thinks there's something afoul again with the CPU system. 1K on an "E" fare and I'm showing as #14 of 23. If I were on a "G" fare I _might_ consider that normal...but these are not normal times and an "E" fare is very high.
Route is WAS-DEN on Friday (holiday).
-RM
Route is WAS-DEN on Friday (holiday).
-RM
#83
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,762
#84
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 670
Me thinks there's something afoul again with the CPU system. 1K on an "E" fare and I'm showing as #14 of 23. If I were on a "G" fare I _might_ consider that normal...but these are not normal times and an "E" fare is very high.
Route is WAS-DEN on Friday (holiday).
-RM
Route is WAS-DEN on Friday (holiday).
-RM
Going midday from IAH-Florida so even more surprising for me. But again maybe not so much given the limited schedules and the fact most people are moving around for leisure.
#85
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott Amb (LTT)
Posts: 10,109
Similar story, on an E fare with PP applied and surprised to find myself 5/6 on the waitlist. I guess not impossible in theory but seems rather surprising given how few people are still flying. Although on the flip side maybe its also other GS/1Ks trying to burn PPs.
Going midday from IAH-Florida so even more surprising for me. But again maybe not so much given the limited schedules and the fact most people are moving around for leisure.
Going midday from IAH-Florida so even more surprising for me. But again maybe not so much given the limited schedules and the fact most people are moving around for leisure.
Gone are the days when I was the only elite on the whole plane during this pandemic as I had to get from A to B. Some flights I was the only one in FC.
-RM
#86
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,933
Yeah, hadn't done that before my post as I had other things to do. Just added PP to the res and I moved up to #7 . WOOT! Seriously...#7 as a 1K on an E fare on a holiday with PP applied. This isn't EWR-SFO! Maybe elite flying is back to "normal". If that's the case load up on UA stock because they're going to report way better than expected earnings for Q2. Geesh.
Gone are the days when I was the only elite on the whole plane during this pandemic as I had to get from A to B. Some flights I was the only one in FC.
-RM
Gone are the days when I was the only elite on the whole plane during this pandemic as I had to get from A to B. Some flights I was the only one in FC.
-RM
#87
Join Date: Jul 2016
Location: West
Programs: UA MP
Posts: 220
Yeah, hadn't done that before my post as I had other things to do. Just added PP to the res and I moved up to #7 . WOOT! Seriously...#7 as a 1K on an E fare on a holiday with PP applied. This isn't EWR-SFO! Maybe elite flying is back to "normal". If that's the case load up on UA stock because they're going to report way better than expected earnings for Q2. Geesh.
Gone are the days when I was the only elite on the whole plane during this pandemic as I had to get from A to B. Some flights I was the only one in FC.
-RM
Gone are the days when I was the only elite on the whole plane during this pandemic as I had to get from A to B. Some flights I was the only one in FC.
-RM
There is also a party of 4 with the same last name ahead of me. I doubt there are more than 12 GS on this flight especially during this time, let alone that a GS(s) used PP to redeem upgrades for such a short flight <2h.
#88
Join Date: Jul 2009
Location: Houston
Programs: DL DM/1MM, UA Gold/1MM, AS MVP 100K, AA Gold
Posts: 1,406
I have an upcoming flight this weekend EWR-IAH where the plane is pretty empty and 20F seats are open. I checked EF and PZ6. If this is the case, why wouldnt they start upgrading folks within their window until PZ0 instead of a mess at the gate wheee 15-+ are upgraded at
a time including non revs? I get that they are trying to sell as much as possible and maybe the PZ availability gives folks with PP or miles the chance to use them and take them off UA books but its kind of ridiculous to Limit all advanced upgrades. I know DL did that for a few months but the difference there is they are capping F to 50%.
a time including non revs? I get that they are trying to sell as much as possible and maybe the PZ availability gives folks with PP or miles the chance to use them and take them off UA books but its kind of ridiculous to Limit all advanced upgrades. I know DL did that for a few months but the difference there is they are capping F to 50%.
#89
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,010
I have an upcoming flight this weekend EWR-IAH where the plane is pretty empty and 20F seats are open. I checked EF and PZ6. If this is the case, why wouldn’t they start upgrading folks within their window until PZ0 instead of a mess at the gate wheee 15-+ are upgraded at
a time including non revs? I get that they are trying to sell as much as possible and maybe the PZ availability gives folks with PP or miles the chance to use them and take them off UA books but it’s kind of ridiculous to Limit all advanced upgrades. I know DL did that for a few months but the difference there is they are capping F to 50%.
a time including non revs? I get that they are trying to sell as much as possible and maybe the PZ availability gives folks with PP or miles the chance to use them and take them off UA books but it’s kind of ridiculous to Limit all advanced upgrades. I know DL did that for a few months but the difference there is they are capping F to 50%.
Why? Some words were said by UA about COVID and safety. Coincidentally, when CPU is held back, there is more chance for someone to buy up to F.
#90
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,134
I have an upcoming flight this weekend EWR-IAH where the plane is pretty empty and 20F seats are open. I checked EF and PZ6. If this is the case, why wouldnt they start upgrading folks within their window until PZ0 instead of a mess at the gate wheee 15-+ are upgraded at
a time including non revs? I get that they are trying to sell as much as possible and maybe the PZ availability gives folks with PP or miles the chance to use them and take them off UA books but its kind of ridiculous to Limit all advanced upgrades. I know DL did that for a few months but the difference there is they are capping F to 50%.
a time including non revs? I get that they are trying to sell as much as possible and maybe the PZ availability gives folks with PP or miles the chance to use them and take them off UA books but its kind of ridiculous to Limit all advanced upgrades. I know DL did that for a few months but the difference there is they are capping F to 50%.
I made two close in bookings in the past week. Applied my PlusPoints (as a 1K) and was the only person upgraded at the gate on two flights, one of two on another flight and was upgraded at time of booking for the fourth flight. Long lists for the upgrades.
The supply is not there and UA knows many of us are booking last minute for our flights. For a number of trips where I may have previously booked a flight I am driving and also flying WN.
It is the old adage, especially with limited flights, if you want first pay for it.
UA is no different to AA. A couple of my friends missed out on the upgrade last week as Plarinum Executive.