CPU Clearance Experiences

Old May 18, 20, 9:02 am
  #61  
 
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Originally Posted by zdog2x
Took 4 flights last week on award tickets (economy) and got upgraded on all. Passed on 1 as they booked first full and had the option of empty row 7, which I took.
Do you have a UA MP credit card?

I booked several award tickets for later this year. They all say they are CPU eligible. I had a UA card earlier this year but cancelled and did not pay using the card obviously. I assume it was a system glitch.

As for booking first full, it seems to be up to the GA. Sometimes, they leave the aisle clear, sometimes they alternate seats, sometimes they just book full. On my last flight, it was booked full but the FA actually called up everyone that was CPUed and told them that he was holding their original Y seat assignment incase they wanted to decline the upgrade. No one declined. This calling up thing is either something new or more inconsistencies among GAs.
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Old May 18, 20, 9:26 am
  #62  
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Originally Posted by eng3
Do you have a UA MP credit card?

I booked several award tickets for later this year. They all say they are CPU eligible. I had a UA card earlier this year but cancelled and did not pay using the card obviously. I assume it was a system glitch.

As for booking first full, it seems to be up to the GA. Sometimes, they leave the aisle clear, sometimes they alternate seats, sometimes they just book full. On my last flight, it was booked full but the FA actually called up everyone that was CPUed and told them that he was holding their original Y seat assignment incase they wanted to decline the upgrade. No one declined. This calling up thing is either something new or more inconsistencies among GAs.
I believe that if you request the upgrades when you have a credit card they wont take away the request. Unless there is a plane swap causing the system to update.
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Old May 18, 20, 10:49 am
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Originally Posted by united 1k flyer
I believe that if you request the upgrades when you have a credit card they wont take away the request. Unless there is a plane swap causing the system to update.
The card was cancelled months before I made the bookings. and I thought one of the requirements was that you had to use the card to pay for the booking
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Old May 19, 20, 12:59 pm
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Purchased a new trip today (Tuesday) LAX-DEN-RAP for Thursday. Purchased econ lowest selected seats and directly after my confirmation E-mail I was notified I qualified for a CPU on both legs.
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Old May 19, 20, 1:45 pm
  #65  
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Originally Posted by Dublin_rfk
Purchased a new trip today (Tuesday) LAX-DEN-RAP for Thursday. Purchased econ lowest selected seats and directly after my confirmation E-mail I was notified I qualified for a CPU on both legs.
Qualified or were you actually upgraded?
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Old May 19, 20, 10:54 pm
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2A out of LAX 4A out of DEN.

Now out to try my luck on Saturday
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Old May 20, 20, 9:10 am
  #67  
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Originally Posted by Dublin_rfk
Purchased a new trip today (Tuesday) LAX-DEN-RAP for Thursday. Purchased econ lowest selected seats and directly after my confirmation E-mail I was notified I qualified for a CPU on both legs.
Only Y/B/M upgrades are being processed in advance (along with any points/miles). Regular CPU are processed at the gate only. Were you on a Y/B/M fare (as a 1K)?

-RM
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Old May 20, 20, 9:13 am
  #68  
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Originally Posted by RobOnLI
Only Y/B/M upgrades are being processed in advance (along with any points/miles). Regular CPU are processed at the gate only. Were you on a Y/B/M fare (as a 1K)?

-RM
I think they are tweaking it again, although I'm not sure what exactly they're doing.

The gate upgrades thing is kind of a mess.
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Old May 20, 20, 11:23 am
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Originally Posted by RobOnLI
Only Y/B/M upgrades are being processed in advance (along with any points/miles). Regular CPU are processed at the gate only. Were you on a Y/B/M fare (as a 1K)?

-RM
Offerings were: lowest economy (M) flexible (B) and first (C). I chose the least expensive knowing what my upgrade rate has been.
First email conf show PN for both legs.
It seems that being 1K does have it's privileges.

Last edited by Dublin_rfk; May 20, 20 at 11:29 am Reason: additional context
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Old May 22, 20, 9:16 am
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Originally Posted by Dublin_rfk
Offerings were: lowest economy (M) flexible (B) and first (C). I chose the least expensive knowing what my upgrade rate has been.
First email conf show PN for both legs.
It seems that being 1K does have it's privileges.
Update: The above flugs I didn’t show on upgrade list.
Todays flug (RAP - DEN) I’m on the upgrade list and successful 7A to 4D.
(DEN - ORD) 7B to 3B.
(ORD - RDU) 7A to 2A.

Last edited by Dublin_rfk; May 22, 20 at 5:14 pm
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Old May 22, 20, 1:59 pm
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Originally Posted by Dublin_rfk
Update: The above flugs I didnt show on upgrade list.
Todays flug (RAP - DEN) Im on the upgrade list and successful 7A to 4D.
Upgrade list only shows those upgraded by the gate agent. Anyone upgraded in advance (e.g. you as a 1K on an M fare going to "PN") will not appear on the list. This changed a long time ago, United swore they'd fix, they won't.

-RM
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Old May 23, 20, 8:47 am
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Flying UA 6093 and UA 1597 on June 3. Got both flights to clear for two passengers using PlusPoints and am now wondering if that was wasteful of me to use pluspoints as theyre only selling half of the seats available in first (but clearing upgrades for all of them I think?). What do you all think? Wise to ensure we both get upgraded or was a CPU nearly certain (Im GS)?
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Old May 23, 20, 11:17 am
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Originally Posted by rotnkornkid
Flying UA 6093 and UA 1597 on June 3. Got both flights to clear for two passengers using PlusPoints and am now wondering if that was wasteful of me to use pluspoints as theyre only selling half of the seats available in first (but clearing upgrades for all of them I think?). What do you all think? Wise to ensure we both get upgraded or was a CPU nearly certain (Im GS)?
Too late to have second thoughts, once cleared you can not undo without canceling the flight. And you have certainty vs uncertainty.
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Old May 25, 20, 8:16 am
  #74  
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Took my first UA trip since COVID last week. As a Gold on a G Fare I got RDU-ORD and ORD-RDU at the gate. On the outbound I was #1 with two seats remaining after they'd cleared the two people ahead of me. I approached the podium and asked about an upgrade and the agent confirmed I was okay sitting next to someone. When I said yes I got the second to last F seat. On the way back I was cleared by the gate agent ~10 minutes or so before boarding. When I went to collect my BP the agent told me I would be sitting next to someone.
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Old May 26, 20, 3:31 pm
  #75  
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Flew this weekend for the first time since early march. With the blocking and holding onto CPUs until the gate I am seeing some weird stuff, mainly seats going out empty.

5/23 TPA-IAH cleared somewhere between check-in and when I got to the airport. A lot of non-revs in F on that flight. F was completely filled
5/23 IAH-SAT cleared as well. All of row 1 was empty (on an E175) even though I believe some were still wait-listed for F.
5/25 SAT-IAH cleared at the gate. GA asked if I was OK sitting next to someone. It looks like they sat someone next to me in Y anyway. Row 1 was also empty like on the inbound flight despite the UG list showing 4 more people waiting for UG
5/25 IAH-TPA Asked the agent in the UC how my odds were looking and she said good since there were 6 blocked seats and I was #5 . Asked the GA and was told that all the upgrades had been processed, UG didn't clear and as far as I could tell 2 seats went out empty.

I probably would have raised a stink on that last flight if conditions were normal and sitting in F would have gotten me more than just the extra seat width.
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