May 16, 2017, 4:43 pm
Last edit by: WineCountryUA
Summary: Call Air Canada.
For future reference, this is the backdoor AC site that allows seat selection on tickets booked elsewhere:
https://services.aircanada.com/Servi...method=english
https://services.aircanada.com/Servi...method=english
How do I get seat assignment on an Air Canada Flight booked with United?
Oct 31, 2014, 2:18 pm
#31
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In my experience, you need to call Air Canada and be prepared to wait on hold for an hour to speak to an agent. I tried doing it online and my assignment did not stick.
Oct 31, 2014, 3:20 pm
#32
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Make sure AC knows he's disabled, otherwise they'll try to charge you for reasonable seats.
Oct 31, 2014, 3:37 pm
#33
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Oct 31, 2014, 3:39 pm
#34
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There's nothing like calling AC for a seat assignment to make you suddenly appreciate being a UA elite.
also appreciate the TOD prices relative to what AC charges for cash upgrades.
Oct 31, 2014, 4:37 pm
#36
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Right, aircanada.com does not seem to allow you to do anything with reservations that are booked elsewhere.
Calling frequently involves a long wait.
You can call UA to request them to request a seat. If it works, you might actually get pretty good seats. If it does not, then call AC at 888-AIR-CANA
Calling frequently involves a long wait.
You can call UA to request them to request a seat. If it works, you might actually get pretty good seats. If it does not, then call AC at 888-AIR-CANA
Oct 31, 2014, 5:32 pm
#37
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There have been reports that tweeting AC for a seat assignment can be faster than calling. Pony Express would be faster than calling. You do have to call or tweet -- their online system will not assign seats to an itinerary booked by another airline. And, like everyone else upthread, when I've called, it's been an hour or more waiting, regardless of time of day. It's incredible that a service company can stay in business with an attitude like that, but, they do.
Oct 31, 2014, 5:51 pm
#38
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There have been reports that tweeting AC for a seat assignment can be faster than calling. Pony Express would be faster than calling. You do have to call or tweet -- their online system will not assign seats to an itinerary booked by another airline. And, like everyone else upthread, when I've called, it's been an hour or more waiting, regardless of time of day. It's incredible that a service company can stay in business with an attitude like that, but, they do.
Oct 31, 2014, 6:24 pm
#39
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Because they're effectively a ward of the state, making money doesn't seem to be a priority and they know they'll never disappear. This became especially true after they swallowed up Canadian.
Oct 31, 2014, 7:22 pm
#40
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Oct 31, 2014, 7:52 pm
#41
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Canadians hate them, but Westjet doesn't have the alliance/international routes.
Oct 31, 2014, 10:51 pm
#43
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There have been reports that tweeting AC for a seat assignment can be faster than calling. Pony Express would be faster than calling. You do have to call or tweet -- their online system will not assign seats to an itinerary booked by another airline. And, like everyone else upthread, when I've called, it's been an hour or more waiting, regardless of time of day. It's incredible that a service company can stay in business with an attitude like that, but, they do.
I guess the phone thing is probably one of their ways of discouraging people from using anything else but Internet and of course Aeroplan has gone down the hill ever since then spun it off.
The lack of competition is definitely something but the US market is also starting to see the result of lack of competition.
Nov 1, 2014, 12:06 am
#44
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My calls to AC for seat assignments have been tedious for the most part. Last time, I didn't have a PNR.
I gave the agent my flight number, name, departing city, etc. Agent said, "without the PNR, I have no way of seeing your flight."
"No way?" I questioned.
"Well, I can see it, but I can't allow you to do anything with it unless you give me the PNR. Security reasons."
After a game of 20 questions to determine I am me and not someone else, I was able to get my seat assignment.
I gave the agent my flight number, name, departing city, etc. Agent said, "without the PNR, I have no way of seeing your flight."
"No way?" I questioned.
"Well, I can see it, but I can't allow you to do anything with it unless you give me the PNR. Security reasons."
After a game of 20 questions to determine I am me and not someone else, I was able to get my seat assignment.
Nov 1, 2014, 5:58 am
#45
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you have just made a huge mistake, you need to call AC and wait forever for a rude agent to give you a seat.
Next you might be shocked to find out your plane is Rouge with 28" seat pitch.
You will soon learn never to get on an AC flight because you probably wont get 100% status miles.
There is some good news the lounges are better than United.
Next you might be shocked to find out your plane is Rouge with 28" seat pitch.
You will soon learn never to get on an AC flight because you probably wont get 100% status miles.
There is some good news the lounges are better than United.