May 16, 2017, 4:43 pm
Last edit by: WineCountryUA
Summary: Call Air Canada.
For future reference, this is the backdoor AC site that allows seat selection on tickets booked elsewhere:
https://services.aircanada.com/Servi...method=english
https://services.aircanada.com/Servi...method=english
How do I get seat assignment on an Air Canada Flight booked with United?
May 28, 2014, 8:56 am
#1
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Seat Assignments/Upgrade Options for UA Codeshare on Air Canada Metal?
I have an upcoming UA flight (operated by Air Canada) which is a Boeing 777-200LR, but since it will not let me get seats assigned (booked in BF) on this leg I cannot tell if it is 2 cabin or 3 cabin and don't know how to identify which it would be.
Anyone have tips on how to do that? Also, if it is 3 cabin can I call them and try and apply a GPU, since it also will not let me do that online?
Anyone have tips on how to do that? Also, if it is 3 cabin can I call them and try and apply a GPU, since it also will not let me do that online?
Last edited by FlyinHawaiian; May 28, 2014 at 5:23 pm Reason: retitled thread
May 28, 2014, 9:09 am
#2
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If it's Air Canada metal, it's only a 2-class flight--they do not offer an international first class product. Also note that GPUs cannot be used on Air Canada.
You should be able to call Air Canada to get seat assignments...And perhaps do through their website if you have the AC confirmation number--should be listed at the top of your itinerary when viewing it on united.com.
You should be able to call Air Canada to get seat assignments...And perhaps do through their website if you have the AC confirmation number--should be listed at the top of your itinerary when viewing it on united.com.
May 28, 2014, 9:12 am
#4
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As to the version/variant of the AC 777, you could try doing a dummy booking on the AC website for the AC flight operating as UA and look at the seat map there. Also, if you look at your UA reservation, up near the top, you should see a link saying something like "view additional confirmation numbers" where you will find the AC PNR and perhaps you can assign yourself seats using the AC website or calling AC using that PNR?
May 28, 2014, 9:17 am
#5
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As to the version/variant of the AC 777, you could try doing a dummy booking on the AC website for the AC flight operating as UA and look at the seat map there. Also, if you look at your UA reservation, up near the top, you should see a link saying something like "view additional confirmation numbers" where you will find the AC PNR and perhaps you can assign yourself seats using the AC website or calling AC using that PNR?
May 28, 2014, 9:27 am
#6
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We all aim to please and let us know how it works out
May 28, 2014, 9:30 am
#7
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You may be able to see a seat map on the AC website, but you will not be able to assign seats. Have to call AC for that. And likely wait forever on hold.
AC does have three-class flights, but that's business, premium economy, and economy. Never F.
AC does have three-class flights, but that's business, premium economy, and economy. Never F.
May 28, 2014, 9:36 am
#8
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May 28, 2014, 3:37 pm
#9
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May 28, 2014, 5:25 pm
#10
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Yes, I think you will have to call Air Canada with the Air Canada PNR and they should be able to get your seat assignments. I had to do this for some AC flights booked as award travel on UA's website.
May 31, 2014, 10:25 am
#12
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May 31, 2014, 11:30 am
#13
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+1. Had the identical problem to solve this week, and phoning them is just an exercise in frustration. I tried multiple times, day and night, weekday and weekend, and was always quoted phone hold times of more than one hour. Makes UA phone res look absolutely fabulous. I don't see how they can do business this way without being embarrassed in the media, but obviously they get away with it somehow. (There is an option to leave your number for an automated call back one hour later, so you don't have to hold.) I'd say this was a third-world airline, but I've dealt with Uzbekistan Airways and they are far better on the phone.
Last edited by Starman; May 31, 2014 at 11:38 am
May 31, 2014, 12:28 pm
#14
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You can pick your seat here if you have the AC PNR (they worked nearly 2 years to get this link up - and it only works sometimes)
https://services.aircanada.com/Servi...method=english
Depending on your booking class, a seat assignment may cost money.
An hour on hold with AC is standard operating procedures for this joke of an airline.
https://services.aircanada.com/Servi...method=english
Depending on your booking class, a seat assignment may cost money.
An hour on hold with AC is standard operating procedures for this joke of an airline.
May 31, 2014, 12:29 pm
#15
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You can pick your seat here if you have the AC PNR
https://services.aircanada.com/Servi...method=english
Depending on your booking class, a seat assignment may cost money.
An hour on hold with AC is standard operating procedures for this joke of an airline.
https://services.aircanada.com/Servi...method=english
Depending on your booking class, a seat assignment may cost money.
An hour on hold with AC is standard operating procedures for this joke of an airline.