Dec 6, 2014, 5:12 pm
Last edit by: WhyPayRent
As of Dec 4, 2014, up to 2 Jan 31 2015 expiring GPUs can be extended to April 30, 2015
- Call or email 1K/GS agents to request
- Must have re-qualified for 2015 as 1K (or GS)
- No extension for RPUs
In past this must be done prior to expiration, would assume the same this time also.
- Call or email 1K/GS agents to request
- Must have re-qualified for 2015 as 1K (or GS)
- No extension for RPUs
In past this must be done prior to expiration, would assume the same this time also.
[CONFIRMED] GPU's expiring on Jan, 31 2015 will be extended (max 2 GPU'S)
Jan 2, 2015, 3:34 pm
#121
Join Date: Mar 2010
Location: NYC
Programs: AA EXP, UA Platinum, Alaksa MVP 75K, Air Berlin Gold, HHonors Diamond, Marriott Gold, Hertz PC
Posts: 2,389
I'm cool with not getting the 6 GPUs - I just thought that since I was already a 1K in 2014 that my estimated 2015 status wouldn't be a factor into getting them since we were still in 2014.
But if understanding correctly, I still get 2 additional RPUs for crossing the 100k EQM mark, and that's what I'll need to fight with MPSC for.
Jan 2, 2015, 3:38 pm
#122
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
Passed the 100K EQM mark, but didn't end 2014 over the $10K spend mark.
I'm cool with not getting the 6 GPUs - I just thought that since I was already a 1K in 2014 that my estimated 2015 status wouldn't be a factor into getting them since we were still in 2014.
But if understanding correctly, I still get 2 additional RPUs for crossing the 100k EQM mark, and that's what I'll need to fight with MPSC for.
I'm cool with not getting the 6 GPUs - I just thought that since I was already a 1K in 2014 that my estimated 2015 status wouldn't be a factor into getting them since we were still in 2014.
But if understanding correctly, I still get 2 additional RPUs for crossing the 100k EQM mark, and that's what I'll need to fight with MPSC for.
Looks like you don't get the RPUs either: "Premier members will earn two Regional Premier Upgrades upon meeting all qualification requirements of Premier Platinum status, plus two more upon meeting all qualification requirements of Premier 1K® status. An additional two Regional Premier Upgrades will be awarded for each 25,000 Premier qualifying miles or 30 Premier qualifying segments earned thereafter during the same calendar year that Premier 1K was reached."
Jan 2, 2015, 3:39 pm
#123
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,171
Passed the 100K EQM mark, but didn't end 2014 over the $10K spend mark.
I'm cool with not getting the 6 GPUs - I just thought that since I was already a 1K in 2014 that my estimated 2015 status wouldn't be a factor into getting them since we were still in 2014.
But if understanding correctly, I still get 2 additional RPUs for crossing the 100k EQM mark, and that's what I'll need to fight with MPSC for.
I'm cool with not getting the 6 GPUs - I just thought that since I was already a 1K in 2014 that my estimated 2015 status wouldn't be a factor into getting them since we were still in 2014.
But if understanding correctly, I still get 2 additional RPUs for crossing the 100k EQM mark, and that's what I'll need to fight with MPSC for.
Jan 2, 2015, 4:20 pm
#124
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
Passed the 100K EQM mark, but didn't end 2014 over the $10K spend mark.
I'm cool with not getting the 6 GPUs - I just thought that since I was already a 1K in 2014 that my estimated 2015 status wouldn't be a factor into getting them since we were still in 2014.
But if understanding correctly, I still get 2 additional RPUs for crossing the 100k EQM mark, and that's what I'll need to fight with MPSC for.
I'm cool with not getting the 6 GPUs - I just thought that since I was already a 1K in 2014 that my estimated 2015 status wouldn't be a factor into getting them since we were still in 2014.
But if understanding correctly, I still get 2 additional RPUs for crossing the 100k EQM mark, and that's what I'll need to fight with MPSC for.
You should have changed address to Canada.
Jan 4, 2015, 11:22 pm
#125
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
GPUs still being extended.
I have two GPUs that may be coming back into my account. Are they still being extended? Thank you.
Jan 4, 2015, 11:40 pm
#126
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,025
Jan 5, 2015, 6:06 pm
#127
Join Date: Jun 2013
Location: NYC or SEA depending on the week
Programs: UA 1k, Hyatt Diamond (no I will not use the new name), Marriott/ SPG lt Plat, JPM Reserve, Amex Plat
Posts: 303
Was just able to successfully extend them, took less than 5 minutes.
Jan 6, 2015, 6:49 am
#128
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
Jan 7, 2015, 8:16 pm
#129
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,509
Here's my experience:
1st call - Agent said "we don't offer any grace period or extensions for GPU". I replied, ok, HUCA.
2nd call - Agent asked me for my MP number, name, and PIN. Lots of call center background noise, agent also said he was not aware of any extensions. So I questioned agent if he was really 1K desk. He assured me he was, and that he would look into the extension.
Got put on hold for 10min, and he said that the 2 GPU have been extended to 4/30/2015.
I check my account and 2 GPU were extended to 4/30/2015. Now I'm satisfied. But here's the weird part, to manually process it, it appears the agent has to "redeem" 2 GPU and then re-deposit them with the extended date. However, my agent redeemed 1 GPU and 1 RPU (both expiring 1/31), and the re-deposited 2 GPU (expiring 4/30/2015).
tl;dr - Two 1/31/2015 GPU became One 1/31/2015 GPU and Two 4/30/2015 GPU
1st call - Agent said "we don't offer any grace period or extensions for GPU". I replied, ok, HUCA.
2nd call - Agent asked me for my MP number, name, and PIN. Lots of call center background noise, agent also said he was not aware of any extensions. So I questioned agent if he was really 1K desk. He assured me he was, and that he would look into the extension.
Got put on hold for 10min, and he said that the 2 GPU have been extended to 4/30/2015.
I check my account and 2 GPU were extended to 4/30/2015. Now I'm satisfied. But here's the weird part, to manually process it, it appears the agent has to "redeem" 2 GPU and then re-deposit them with the extended date. However, my agent redeemed 1 GPU and 1 RPU (both expiring 1/31), and the re-deposited 2 GPU (expiring 4/30/2015).
tl;dr - Two 1/31/2015 GPU became One 1/31/2015 GPU and Two 4/30/2015 GPU
Jan 12, 2015, 2:49 pm
#130
Join Date: Feb 2004
Location: New York City
Programs: UA 1K
Posts: 62
GPU's Expiring
Did I read somewhere that folks were able to get their GPU expirations extended?
I was told no in an email from 1K: "I am sorry we are not able to honor your request to extend the validity of your certificates."
/I've been 1K for years and qualified again...
I was told no in an email from 1K: "I am sorry we are not able to honor your request to extend the validity of your certificates."
/I've been 1K for years and qualified again...
Jan 12, 2015, 3:05 pm
#131
Original Poster
Join Date: Aug 2009
Location: between SFO & SJC
Programs: UA 1MM (and no longer flying much)
Posts: 777
Jan 12, 2015, 3:08 pm
#132
Join Date: Feb 2004
Location: New York City
Programs: UA 1K
Posts: 62
Thank you. I just emailed them back with that thread.
Jan 12, 2015, 3:12 pm
#133
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,510
Try calling MP CS rather than emailing.
Jan 12, 2015, 3:17 pm
#134
Join Date: Sep 2005
Programs: UA 1K MM, HH Gold, Marriott Gold Elite
Posts: 1,478
Jan 12, 2015, 3:23 pm
#135
Join Date: Feb 2004
Location: New York City
Programs: UA 1K
Posts: 62
because I've had an email thread going with them (actually with 2 different reps) regarding a slew of issues at the end of of the year. (Being a 1K was pretty tough in '14 - I did not feel the love!) Anyway, as part of what I was asking was to extend the expiration on 2 GPU's that didn't clear for an International flight in December. I had paid for a higher fare class to make the flights eligible - I was with my wife and only my ticket got upgraded (obviously she sat in the F seat) but I complained about that and some other issues...