Last edit by: goalie
Many of the questions about the validity of itineraries containing open jaws or stopovers can be found in the wiki at: Consolidated Rules for Open Jaw and Stopver Award Flights. Please read that prior to posting questions.
MileagePlus Star Alliance Travel Rules
http://www.united.com/web/en-US/cont...airawards.aspx
MileagePlus Star Alliance Travel Rules
http://www.united.com/web/en-US/cont...airawards.aspx
Consolidated "Is My UA Award Itinerary Valid?" Thread [2014]
#106
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
As far as I know, you can go to Asia via Europe, but not Europe via Asia.
#107
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,487
North Asia, South Asia, Japan
Does anyone know what the rules are regarding North Asia, South Asia and Japan?
I tried to book ICN-NRT-HKG (as a one-way) over the phone and agent said the system was not letting her do it. I've noticed that search for ICN-HKG awards never comes with the NRT as a transit point.
But yet, there are city pairs (eg XMN-ICN) for which united.com will come up with a routing via NRT. Granted XMN-ICN may be a special case as there are no XMN-ICN nonstops.
There are also some strange quirks in the number of miles required (using the chart that is valid until Jan 31, 2014). For example North Asia to Japan can be cheaper than North Asia to North Asia.
For reference:
North Asia: ICN, XMN
Japan: NRT
South Asia: HKG
I tried to book ICN-NRT-HKG (as a one-way) over the phone and agent said the system was not letting her do it. I've noticed that search for ICN-HKG awards never comes with the NRT as a transit point.
But yet, there are city pairs (eg XMN-ICN) for which united.com will come up with a routing via NRT. Granted XMN-ICN may be a special case as there are no XMN-ICN nonstops.
There are also some strange quirks in the number of miles required (using the chart that is valid until Jan 31, 2014). For example North Asia to Japan can be cheaper than North Asia to North Asia.
For reference:
North Asia: ICN, XMN
Japan: NRT
South Asia: HKG
Last edited by c1mth0g; Jan 24, 2014 at 12:54 am
#108
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
Help! Is this complex award routing feasible?
Right now I'm holding the following awards (in F for the long haul, J for the shorter flights) for my wife and myself for the fall:
1. SFO-ICN-PVG on OZ (one way)
2. YYZ (Toronto)-MUC-BKK-PVG (round trip) on LH and TG
I aim to tack on SFO-YYZ on both ends of that second itinerary if feasible and if award space is available, but have not done so yet.
The two stops along the way would be PVG and then MUC - and from there to Crete. (I.e., the two main destinations for this trip would be Shanghai and Crete, as a special trip I think my wife would get a real kick out of for a special birthday vacation.) I realize that part or all of the MUC-ATH-Crete routing might need to be a separate ticket, since otherwise I would have too many segments.
My head is spinning trying to sort out options and to understand UA's relevant award rules. So here are my questions:
1. Am I correct in assuming that, even with the most helpful UA CSR, I couldn't simply cancel the outbound of the YYZ-MUC-BKK-PVG and combine SFO-ICN-PVG with PVG-BKK-MUC-YYZ into one reservation?
2. If not, and if I could find the PVG-BKK-MUC-YYZ award space (or some variation on that routing) anew, would a helpful UA CSR consider that a round-trip ticket? I have read about UA sometimes allowing this for tickets that originate and end in the USA, first going TATL and then TPAC, and it being considered RT. But I haven't read about going in the opposite direction.
3. If the SFO-ICN-PVG and PVG-BKK-MUC-YYZ-SFO would not be considered a RT ticket, might the second still cost just slightly more miles for the award than MUC-YYZ-SFO would?
4. Finally, if I'm thinking about this in the wrong way, or am not describing this clearly enough, I'd appreciate any feedback. As I've noted, I'm pretty confused about the options here.
Thanks for any help!
1. SFO-ICN-PVG on OZ (one way)
2. YYZ (Toronto)-MUC-BKK-PVG (round trip) on LH and TG
I aim to tack on SFO-YYZ on both ends of that second itinerary if feasible and if award space is available, but have not done so yet.
The two stops along the way would be PVG and then MUC - and from there to Crete. (I.e., the two main destinations for this trip would be Shanghai and Crete, as a special trip I think my wife would get a real kick out of for a special birthday vacation.) I realize that part or all of the MUC-ATH-Crete routing might need to be a separate ticket, since otherwise I would have too many segments.
My head is spinning trying to sort out options and to understand UA's relevant award rules. So here are my questions:
1. Am I correct in assuming that, even with the most helpful UA CSR, I couldn't simply cancel the outbound of the YYZ-MUC-BKK-PVG and combine SFO-ICN-PVG with PVG-BKK-MUC-YYZ into one reservation?
2. If not, and if I could find the PVG-BKK-MUC-YYZ award space (or some variation on that routing) anew, would a helpful UA CSR consider that a round-trip ticket? I have read about UA sometimes allowing this for tickets that originate and end in the USA, first going TATL and then TPAC, and it being considered RT. But I haven't read about going in the opposite direction.
3. If the SFO-ICN-PVG and PVG-BKK-MUC-YYZ-SFO would not be considered a RT ticket, might the second still cost just slightly more miles for the award than MUC-YYZ-SFO would?
4. Finally, if I'm thinking about this in the wrong way, or am not describing this clearly enough, I'd appreciate any feedback. As I've noted, I'm pretty confused about the options here.
Thanks for any help!
#109
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,240
Right now I'm holding the following awards (in F for the long haul, J for the shorter flights) for my wife and myself for the fall:
1. SFO-ICN-PVG on OZ (one way)
2. YYZ (Toronto)-MUC-BKK-PVG (round trip) on LH and TG
I aim to tack on SFO-YYZ on both ends of that second itinerary if feasible and if award space is available, but have not done so yet.
The two stops along the way would be PVG and then MUC - and from there to Crete. (I.e., the two main destinations for this trip would be Shanghai and Crete, as a special trip I think my wife would get a real kick out of for a special birthday vacation.) I realize that part or all of the MUC-ATH-Crete routing might need to be a separate ticket, since otherwise I would have too many segments.
My head is spinning trying to sort out options and to understand UA's relevant award rules. So here are my questions:
1. Am I correct in assuming that, even with the most helpful UA CSR, I couldn't simply cancel the outbound of the YYZ-MUC-BKK-PVG and combine SFO-ICN-PVG with PVG-BKK-MUC-YYZ into one reservation?
2. If not, and if I could find the PVG-BKK-MUC-YYZ award space (or some variation on that routing) anew, would a helpful UA CSR consider that a round-trip ticket? I have read about UA sometimes allowing this for tickets that originate and end in the USA, first going TATL and then TPAC, and it being considered RT. But I haven't read about going in the opposite direction.
3. If the SFO-ICN-PVG and PVG-BKK-MUC-YYZ-SFO would not be considered a RT ticket, might the second still cost just slightly more miles for the award than MUC-YYZ-SFO would?
4. Finally, if I'm thinking about this in the wrong way, or am not describing this clearly enough, I'd appreciate any feedback. As I've noted, I'm pretty confused about the options here.
Thanks for any help!
1. SFO-ICN-PVG on OZ (one way)
2. YYZ (Toronto)-MUC-BKK-PVG (round trip) on LH and TG
I aim to tack on SFO-YYZ on both ends of that second itinerary if feasible and if award space is available, but have not done so yet.
The two stops along the way would be PVG and then MUC - and from there to Crete. (I.e., the two main destinations for this trip would be Shanghai and Crete, as a special trip I think my wife would get a real kick out of for a special birthday vacation.) I realize that part or all of the MUC-ATH-Crete routing might need to be a separate ticket, since otherwise I would have too many segments.
My head is spinning trying to sort out options and to understand UA's relevant award rules. So here are my questions:
1. Am I correct in assuming that, even with the most helpful UA CSR, I couldn't simply cancel the outbound of the YYZ-MUC-BKK-PVG and combine SFO-ICN-PVG with PVG-BKK-MUC-YYZ into one reservation?
2. If not, and if I could find the PVG-BKK-MUC-YYZ award space (or some variation on that routing) anew, would a helpful UA CSR consider that a round-trip ticket? I have read about UA sometimes allowing this for tickets that originate and end in the USA, first going TATL and then TPAC, and it being considered RT. But I haven't read about going in the opposite direction.
3. If the SFO-ICN-PVG and PVG-BKK-MUC-YYZ-SFO would not be considered a RT ticket, might the second still cost just slightly more miles for the award than MUC-YYZ-SFO would?
4. Finally, if I'm thinking about this in the wrong way, or am not describing this clearly enough, I'd appreciate any feedback. As I've noted, I'm pretty confused about the options here.
Thanks for any help!
SFO-ICN-PVG (destination) -BKK-MUC (stopover) -YYZ-SFO
You are allowed 4 stops in each direction, between SFO and destination.
#110
Join Date: Dec 2010
Location: LAX/VNY (Hometown: CAK)
Programs: Hyatt Explorist, IHG Platinum, Bonvoy Gold, Regal Diamond
Posts: 743
Code:
Day Depart Route Arrive Sat 10:34 PM LAX-BOS 07:15 AM +1 Sun 09:45 PM BOS-ZRH 10:55 AM +1 Tue 09:20 AM ZRH-MUC 10:20 AM Wed 09:05 AM MUC-OTP 12:05 PM Thu 11:15 AM OTP-VIE 11:55 AM Thu ??:?? -- VIE-??? ??:?? -- [Thursday Flight VIE-LON/AMS/BRU] ==============Stopover============= Sat 10:20 AM BRU-JFK 12:20 PM Sat 06:00 PM JFK-LAX 09:34 PM
When I was originally building this, I intended it to be a LAX-OTP roundtrip, but the opportunity to do a stopover in the Benelux area interested me. Why pay a roundtrip train ticket when you can have an open jaw and only have to buy one half?
Thanks in advance!
Last edited by ianmanka; Jan 27, 2014 at 8:55 pm Reason: add table to aid clarity
#111
Join Date: Oct 2005
Location: SFO/SJC
Programs: AMEX PLT, AA PPro, Spire AMB
Posts: 1,617
I currently have the following booked
SJC-NRT-AKL-PPT (destination) [J]
PPT-AKL-BKK-CDG (stopover) [F]
CDG-FRA-SFO [F]
It was booked over the phone and priced correctly as a mixed award. I did call back to make adjustments and got an agent who tried to imply that I was crossing both oceans and told me not to touch it. Issue is that UA awards aren't plentiful over the Atlantic, so I want to change my return to:
CDG-PEK-SFO [J/F]
Anyone see any issues? I would now be crossing only one ocean and I am not backtracking over any other airports....thoughts?
SJC-NRT-AKL-PPT (destination) [J]
PPT-AKL-BKK-CDG (stopover) [F]
CDG-FRA-SFO [F]
It was booked over the phone and priced correctly as a mixed award. I did call back to make adjustments and got an agent who tried to imply that I was crossing both oceans and told me not to touch it. Issue is that UA awards aren't plentiful over the Atlantic, so I want to change my return to:
CDG-PEK-SFO [J/F]
Anyone see any issues? I would now be crossing only one ocean and I am not backtracking over any other airports....thoughts?
#112
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
I currently have the following booked
SJC-NRT-AKL-PPT (destination) [J]
PPT-AKL-BKK-CDG (stopover) [F]
CDG-FRA-SFO [F]
It was booked over the phone and priced correctly as a mixed award. I did call back to make adjustments and got an agent who tried to imply that I was crossing both oceans and told me not to touch it. Issue is that UA awards aren't plentiful over the Atlantic, so I want to change my return to:
CDG-PEK-SFO [J/F]
Anyone see any issues? I would now be crossing only one ocean and I am not backtracking over any other airports....thoughts?
SJC-NRT-AKL-PPT (destination) [J]
PPT-AKL-BKK-CDG (stopover) [F]
CDG-FRA-SFO [F]
It was booked over the phone and priced correctly as a mixed award. I did call back to make adjustments and got an agent who tried to imply that I was crossing both oceans and told me not to touch it. Issue is that UA awards aren't plentiful over the Atlantic, so I want to change my return to:
CDG-PEK-SFO [J/F]
Anyone see any issues? I would now be crossing only one ocean and I am not backtracking over any other airports....thoughts?
#114
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
I was thinking about booking this for two, is it valid?
SFO-EWR (August 2014)
LAX-TPE-SIN-ICN-SFO/LAX (December)
I guess I question the validity with the prolonged open jaw stopover and then the possible need for the open jaw on the return pending availability/dates booked.
I could do EWR-SFO/LAX instead but there's nothing available the date we need to return from NYC, there is availability on the desired outbound date. And I don't wanna miss the opportunity to twist the knife in UAs back.
SFO-EWR (August 2014)
LAX-TPE-SIN-ICN-SFO/LAX (December)
I guess I question the validity with the prolonged open jaw stopover and then the possible need for the open jaw on the return pending availability/dates booked.
I could do EWR-SFO/LAX instead but there's nothing available the date we need to return from NYC, there is availability on the desired outbound date. And I don't wanna miss the opportunity to twist the knife in UAs back.
#115
Join Date: Jan 2014
Posts: 5
Award Travel on United before Devaluation
I'm trying to book award travel (business class) for this summer from the East Coast to AUS with a stop-over in BKK.
Is the routing below acceptable?
JFK-->LAX-->PEK-->BKK (stopover)-->PER, BNE-->BKK-->HKG-->TPE-->LAX (LAX-->JFK on separate ticket).
I would like to enter AUS via PER, leave via BNE, and stop in HKG on my return to the States. Otherwise, I'm flexible. What other TP routes should I be looking at?
Thanks!
Is the routing below acceptable?
JFK-->LAX-->PEK-->BKK (stopover)-->PER, BNE-->BKK-->HKG-->TPE-->LAX (LAX-->JFK on separate ticket).
I would like to enter AUS via PER, leave via BNE, and stop in HKG on my return to the States. Otherwise, I'm flexible. What other TP routes should I be looking at?
Thanks!
#116
Join Date: Dec 2010
Location: LAX/VNY (Hometown: CAK)
Programs: Hyatt Explorist, IHG Platinum, Bonvoy Gold, Regal Diamond
Posts: 743
Code:
Day Depart Route Arrive Sat 10:34 PM LAX-BOS 07:15 AM +1 Sun 09:45 PM BOS-ZRH 10:55 AM +1 Tue 09:20 AM ZRH-MUC 10:20 AM Wed 09:05 AM MUC-OTP 12:05 PM Thu 11:15 AM OTP-VIE 11:55 AM Thu ??:?? -- VIE-??? ??:?? -- [Thursday Flight VIE-LON/AMS/BRU] ==============Stopover============= Sat 10:20 AM BRU-JFK 12:20 PM Sat 06:00 PM JFK-LAX 09:34 PM
When I was originally building this, I intended it to be a LAX-OTP roundtrip, but the opportunity to do a stopover in the Benelux area interested me. Why pay a roundtrip train ticket when you can have an open jaw and only have to buy one half?
Thanks in advance!
I called it in, and the darn thing autopriced correctly!
#117
Join Date: Feb 2009
Posts: 699
I was thinking about booking this for two, is it valid?
SFO-EWR (August 2014)
LAX-TPE-SIN-ICN-SFO/LAX (December)
I guess I question the validity with the prolonged open jaw stopover and then the possible need for the open jaw on the return pending availability/dates booked.
I could do EWR-SFO/LAX instead but there's nothing available the date we need to return from NYC, there is availability on the desired outbound date. And I don't wanna miss the opportunity to twist the knife in UAs back.
SFO-EWR (August 2014)
LAX-TPE-SIN-ICN-SFO/LAX (December)
I guess I question the validity with the prolonged open jaw stopover and then the possible need for the open jaw on the return pending availability/dates booked.
I could do EWR-SFO/LAX instead but there's nothing available the date we need to return from NYC, there is availability on the desired outbound date. And I don't wanna miss the opportunity to twist the knife in UAs back.
March 2014 LAX-BOS
Dec 2014 BOS-(EWR)-LAX-TPE-LAX-(EWR)-BOS
all flights were in saver (either economy or business). i was told the itinerary wouldn't price. interestingly if you search multi destination and put in
March 2014 LAX-BOS
Dec 2014 BOS-TPE
Dec 2014 TPE-BOS
it does price out - only in standard - for 130K miles +$37 in economy
please let me know if your itinerary works!! thanks!
#118
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
why one can be booked on line but a similar would not even priced?
Friend has this booked online all the way
PDX-SEA-NRT-BKK stopover
BKK-DXB destination
DXB-EWR
Website let him book at 120K. He called in to add EWR-XXX-PDX and was told it went over the 5 segments allowed. Agent and him worked together and found DXB-IST-LHR-SFO-PDX. LHR-SFO on UA F so the price went up to 130K. System again priced it correctly.
I tried to book this
LAX-ICN-NRT-IST stopover
IST-DXB destination
DXB-IST-YYZ-FLL
Online I could not even get pass ICN. What gives?
Put LAX-ICN only on hold and called in. So far am not able to get any agent to try to manually price it. Though one agent did put in the segments but refused to manually price it and transferred me to RTW which said it would cost 275K.
Now I have the above itinerary showing up online being on hold but it would not let me purchase it. Do you think calling web support would work?
I already have an itinerary booked 6 weeks ago that has both Asia and Europe in it. While it did not autoprice, agent was willing to call support desk which gave instruction to the agent to manually price it. It has re-ticketed 3 times including the latest one caused by an invol change causing misconnect. Agent was able to re-ticket it after contacting support desk. Not a single agent ever mentioned the 2 oceans.
FLL-IAH-PEK//HKG-BKK-CDG//CDG-YUL-FLL - this certain route thru Asia, with an OJ, to Europe. It just has another schedule change, this time from TG only a 20 minutes change in time. So I accepted the change online.
Both my friend and I have decided that booking DL award is actually easier than booking an UA award once you have found the availability on each segment. Never thought we would come to such conclusion.
PDX-SEA-NRT-BKK stopover
BKK-DXB destination
DXB-EWR
Website let him book at 120K. He called in to add EWR-XXX-PDX and was told it went over the 5 segments allowed. Agent and him worked together and found DXB-IST-LHR-SFO-PDX. LHR-SFO on UA F so the price went up to 130K. System again priced it correctly.
I tried to book this
LAX-ICN-NRT-IST stopover
IST-DXB destination
DXB-IST-YYZ-FLL
Online I could not even get pass ICN. What gives?
Put LAX-ICN only on hold and called in. So far am not able to get any agent to try to manually price it. Though one agent did put in the segments but refused to manually price it and transferred me to RTW which said it would cost 275K.
Now I have the above itinerary showing up online being on hold but it would not let me purchase it. Do you think calling web support would work?
I already have an itinerary booked 6 weeks ago that has both Asia and Europe in it. While it did not autoprice, agent was willing to call support desk which gave instruction to the agent to manually price it. It has re-ticketed 3 times including the latest one caused by an invol change causing misconnect. Agent was able to re-ticket it after contacting support desk. Not a single agent ever mentioned the 2 oceans.
FLL-IAH-PEK//HKG-BKK-CDG//CDG-YUL-FLL - this certain route thru Asia, with an OJ, to Europe. It just has another schedule change, this time from TG only a 20 minutes change in time. So I accepted the change online.
Both my friend and I have decided that booking DL award is actually easier than booking an UA award once you have found the availability on each segment. Never thought we would come to such conclusion.
#119
Join Date: Jul 2012
Location: ATL
Programs: All of Them
Posts: 511
Have the following on hold, want to know if priced correctly:
12 Apr
NRT-XMN-BKK-CNX
18 Apr
CNX-BKK-SIN-MLE
22 Apr
MLE-SIN-ICN-NRT
They could not price it as Japan-Central Asia r/t with s/o in CNX, so they did Japan- S.Asia r/t in J for 60k and Sin-MLE in Y for 50k for a total of 110k pp. Fair? or fight for NRT-MLE J r/t with stopover in CNX for 80k r/t?
12 Apr
NRT-XMN-BKK-CNX
18 Apr
CNX-BKK-SIN-MLE
22 Apr
MLE-SIN-ICN-NRT
They could not price it as Japan-Central Asia r/t with s/o in CNX, so they did Japan- S.Asia r/t in J for 60k and Sin-MLE in Y for 50k for a total of 110k pp. Fair? or fight for NRT-MLE J r/t with stopover in CNX for 80k r/t?
#120
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Have the following on hold, want to know if priced correctly:
12 Apr
NRT-XMN-BKK-CNX
18 Apr
CNX-BKK-SIN-MLE
22 Apr
MLE-SIN-ICN-NRT
They could not price it as Japan-Central Asia r/t with s/o in CNX, so they did Japan- S.Asia r/t in J for 60k and Sin-MLE in Y for 50k for a total of 110k pp. Fair? or fight for NRT-MLE J r/t with stopover in CNX for 80k r/t?
12 Apr
NRT-XMN-BKK-CNX
18 Apr
CNX-BKK-SIN-MLE
22 Apr
MLE-SIN-ICN-NRT
They could not price it as Japan-Central Asia r/t with s/o in CNX, so they did Japan- S.Asia r/t in J for 60k and Sin-MLE in Y for 50k for a total of 110k pp. Fair? or fight for NRT-MLE J r/t with stopover in CNX for 80k r/t?