Last edit by: goalie
Many of the questions about the validity of itineraries containing open jaws or stopovers can be found in the wiki at: Consolidated Rules for Open Jaw and Stopver Award Flights. Please read that prior to posting questions.
MileagePlus Star Alliance Travel Rules
http://www.united.com/web/en-US/cont...airawards.aspx
MileagePlus Star Alliance Travel Rules
http://www.united.com/web/en-US/cont...airawards.aspx
Consolidated "Is My UA Award Itinerary Valid?" Thread [2014]
#196
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,645
I think this is legal but I'm not sure if it is permissible to transit a stopover en route to a destination, or transit a destination en route to a stopover (depending which order I build the itinerary).
SFO-xxx-AKL-ZQN (stop/open jaw)
CHC-AKL (destination)
AKL-xxx-SFO-yyy ("free" one way open jaw to yyy)
SFO-xxx-AKL-ZQN (stop/open jaw)
CHC-AKL (destination)
AKL-xxx-SFO-yyy ("free" one way open jaw to yyy)
Last edited by PV_Premier; Jun 19, 2014 at 9:04 pm
#197
Join Date: Sep 2013
Location: XNA
Programs: UA Platinum
Posts: 57
I booked a an award ticket w/ UA and I am trying to make a change, but was told that my itinerary change is not valid.
My current itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO
My proposed itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO (open-jaw)-IAD-HNL
I want to tack on a one-way award ticket from IAD-HNL, so that I can return back to HNL and I would simply use Avios to get from MCO to DCA/IAD. The agent told me that I cannot add the IAD-HNL segment as it would mean my itinerary would have TWO STOPOVERS and would need to book a separate award ticket. I tried to explain that I only had one stopover in PEK and that adding IAD-HNL would use one of my two open-jaws. He wouldn't budge and I thanked him and hung up. I did call after hours, so I'll definitely try during normal business hours. I booked this ticket as a round-trip and was priced at a OW from Hawaii to North Asia in J and a OW from North Asia to North America.
So, am I missing something here or what? Is it valid to add my IAD-HNL leg and only pay a change fee?
My current itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO
My proposed itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO (open-jaw)-IAD-HNL
I want to tack on a one-way award ticket from IAD-HNL, so that I can return back to HNL and I would simply use Avios to get from MCO to DCA/IAD. The agent told me that I cannot add the IAD-HNL segment as it would mean my itinerary would have TWO STOPOVERS and would need to book a separate award ticket. I tried to explain that I only had one stopover in PEK and that adding IAD-HNL would use one of my two open-jaws. He wouldn't budge and I thanked him and hung up. I did call after hours, so I'll definitely try during normal business hours. I booked this ticket as a round-trip and was priced at a OW from Hawaii to North Asia in J and a OW from North Asia to North America.
So, am I missing something here or what? Is it valid to add my IAD-HNL leg and only pay a change fee?
#198
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
My proposed itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO (open-jaw)-IAD-HNL
I want to tack on a one-way award ticket from IAD-HNL, so that I can return back to HNL and I would simply use Avios to get from MCO to DCA/IAD. The agent told me that I cannot add the IAD-HNL segment as it would mean my itinerary would have TWO STOPOVERS and would need to book a separate award ticket. I tried to explain that I only had one stopover in PEK and that adding IAD-HNL would use one of my two open-jaws. He wouldn't budge and I thanked him and hung up. I did call after hours, so I'll definitely try during normal business hours. I booked this ticket as a round-trip and was priced at a OW from Hawaii to North Asia in J and a OW from North Asia to North America.
So, am I missing something here or what? Is it valid to add my IAD-HNL leg and only pay a change fee?
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO (open-jaw)-IAD-HNL
I want to tack on a one-way award ticket from IAD-HNL, so that I can return back to HNL and I would simply use Avios to get from MCO to DCA/IAD. The agent told me that I cannot add the IAD-HNL segment as it would mean my itinerary would have TWO STOPOVERS and would need to book a separate award ticket. I tried to explain that I only had one stopover in PEK and that adding IAD-HNL would use one of my two open-jaws. He wouldn't budge and I thanked him and hung up. I did call after hours, so I'll definitely try during normal business hours. I booked this ticket as a round-trip and was priced at a OW from Hawaii to North Asia in J and a OW from North Asia to North America.
So, am I missing something here or what? Is it valid to add my IAD-HNL leg and only pay a change fee?
#199
Join Date: Jul 2010
Location: London, UK
Programs: BA Gold, UA Nobody, Hilton Gold
Posts: 2,372
I think this is legal but I'm not sure if it is permissible to transit a stopover en route to a destination, or transit a destination en route to a stopover (depending which order I build the itinerary).
SFO-xxx-AKL-ZQN (stop/open jaw)
CHC-AKL (destination)
AKL-xxx-SFO-yyy ("free" one way open jaw to yyy)
SFO-xxx-AKL-ZQN (stop/open jaw)
CHC-AKL (destination)
AKL-xxx-SFO-yyy ("free" one way open jaw to yyy)
I booked a an award ticket w/ UA and I am trying to make a change, but was told that my itinerary change is not valid.
My current itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO
My proposed itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO (open-jaw)-IAD-HNL
I want to tack on a one-way award ticket from IAD-HNL, so that I can return back to HNL and I would simply use Avios to get from MCO to DCA/IAD. The agent told me that I cannot add the IAD-HNL segment as it would mean my itinerary would have TWO STOPOVERS and would need to book a separate award ticket. I tried to explain that I only had one stopover in PEK and that adding IAD-HNL would use one of my two open-jaws. He wouldn't budge and I thanked him and hung up. I did call after hours, so I'll definitely try during normal business hours. I booked this ticket as a round-trip and was priced at a OW from Hawaii to North Asia in J and a OW from North Asia to North America.
So, am I missing something here or what? Is it valid to add my IAD-HNL leg and only pay a change fee?
My current itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO
My proposed itinerary is:
HNL-NRT-PVG (destination)-PEK (stopover)-TPE-YYZ-MCO (open-jaw)-IAD-HNL
I want to tack on a one-way award ticket from IAD-HNL, so that I can return back to HNL and I would simply use Avios to get from MCO to DCA/IAD. The agent told me that I cannot add the IAD-HNL segment as it would mean my itinerary would have TWO STOPOVERS and would need to book a separate award ticket. I tried to explain that I only had one stopover in PEK and that adding IAD-HNL would use one of my two open-jaws. He wouldn't budge and I thanked him and hung up. I did call after hours, so I'll definitely try during normal business hours. I booked this ticket as a round-trip and was priced at a OW from Hawaii to North Asia in J and a OW from North Asia to North America.
So, am I missing something here or what? Is it valid to add my IAD-HNL leg and only pay a change fee?
If you want to go back to HNL on this trip you'll probably need the trip repriced (Hawaii not N. America), not stop anywhere for less than 24hrs on the way home, not have more than 5 segments after PVG and you probably can't get UA to allow that amount of backtracking. In other words I think this is a complete non-starter.
#200
Join Date: Sep 2013
Location: XNA
Programs: UA Platinum
Posts: 57
Stopovers and open jaws ARE NOT ADDITIVE, this is pretty clearly explained in the wiki.
If you want to go back to HNL on this trip you'll probably need the trip repriced (Hawaii not N. America), not stop anywhere for less than 24hrs on the way home, not have more than 5 segments after PVG and you probably can't get UA to allow that amount of backtracking. In other words I think this is a complete non-starter.
If you want to go back to HNL on this trip you'll probably need the trip repriced (Hawaii not N. America), not stop anywhere for less than 24hrs on the way home, not have more than 5 segments after PVG and you probably can't get UA to allow that amount of backtracking. In other words I think this is a complete non-starter.
#201
Join Date: Jun 2014
Location: Seoul, Korea
Programs: Asiana Diamond, Marriott Plat/Gold
Posts: 171
I'm trying to book IAD-NRT-XXX-ICN-LHR(stopover)-IAH or
IAD-NRT-XXX-ICN-LHR-XXX-MAN-IAH
Is either of these a valid itinerary? I was able to do it the first one before on the site, but I can't anymore. I just wanted to confirm that it's valid before I call to book.
IAD-NRT-XXX-ICN-LHR-XXX-MAN-IAH
Is either of these a valid itinerary? I was able to do it the first one before on the site, but I can't anymore. I just wanted to confirm that it's valid before I call to book.
#202
Join Date: Feb 2010
Programs: UA 1P
Posts: 48
I would like to know too. I've been able to do it in the past but recent posts suggest otherwise so if someone can confirm..
#203
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,240
See: http://www.flyertalk.com/forum/unite...gh-n-asia.html
#204
Join Date: Feb 2010
Programs: UA 1P
Posts: 48
SFO-CDG (stopover)-NRT (destination)-SFO
Basically, US to north Asia with an Europe stopover.
Basically, US to north Asia with an Europe stopover.
#205
Join Date: Jun 2014
Location: Seoul, Korea
Programs: Asiana Diamond, Marriott Plat/Gold
Posts: 171
Well, up until about a few weeks ago, I was actually able to book it online, I'm not sure what would have changed between then and now.
IAD-NRT-XXX-ICN-LHR(stopover)-IAH
Well what I'm saying is XXX is an open jaw, so I'm flying from DC to Tokyo and then open jawing and buying a separate flight and stopping over in London before flying back to Houston as my 2nd open jaw.
I didn't really know how I should notate that, I'm pretty new at this.
IAD-NRT-XXX-ICN-LHR(stopover)-IAH
Well what I'm saying is XXX is an open jaw, so I'm flying from DC to Tokyo and then open jawing and buying a separate flight and stopping over in London before flying back to Houston as my 2nd open jaw.
I didn't really know how I should notate that, I'm pretty new at this.
#206
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,195
Well, up until about a few weeks ago, I was actually able to book it online, I'm not sure what would have changed between then and now.
IAD-NRT-XXX-ICN-LHR(stopover)-IAH
Well what I'm saying is XXX is an open jaw, so I'm flying from DC to Tokyo and then open jawing and buying a separate flight and stopping over in London before flying back to Houston as my 2nd open jaw.
I didn't really know how I should notate that, I'm pretty new at this.
IAD-NRT-XXX-ICN-LHR(stopover)-IAH
Well what I'm saying is XXX is an open jaw, so I'm flying from DC to Tokyo and then open jawing and buying a separate flight and stopping over in London before flying back to Houston as my 2nd open jaw.
I didn't really know how I should notate that, I'm pretty new at this.
I'm not sure what the "official" form of notating an open jaw on FT is, but I've always used a double slash, like so:
IAD-NRT//ICN-LHR(stopover)-IAH
I've seen other methods, though like "IAD-NRT, ICN-LHR//LHR-IAH" or whatever (where the double slash means stopover, then). Maybe someone can enlighten us both.
Anyway, the official UA policy is one stopover and two open jaws, which would fit your award. Not sure if the fact that the open jaw is in two different regions is complicating things, though (NRT is in the Japan region and ICN is in the North Asia region--dumb because they're really not that far from each other, but Star Alliance puts them in separate regions). Someone more knowledgeable will have to comment...
#207
Join Date: Jun 2014
Location: Seoul, Korea
Programs: Asiana Diamond, Marriott Plat/Gold
Posts: 171
Well, I was actually able to book the itinerary over the phone (The first guy said I can't cross two oceans and that it has to be an around the world ticket, but then he transferred me to star alliance and they had no problem booking my ticket).
IAD-NRT//ICN-LHR(stopover)-IAH
Now my question is, what counts as an open jaw? I was wondering if I can add a leg from somewhere else in Texas to IAD, like Dallas or San Antonio. Would that be possible? I'd like to add that as soon as I can, if possible, to avoid any additional fees.
IAD-NRT//ICN-LHR(stopover)-IAH
Now my question is, what counts as an open jaw? I was wondering if I can add a leg from somewhere else in Texas to IAD, like Dallas or San Antonio. Would that be possible? I'd like to add that as soon as I can, if possible, to avoid any additional fees.
#208
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Well, I was actually able to book the itinerary over the phone (The first guy said I can't cross two oceans and that it has to be an around the world ticket, but then he transferred me to star alliance and they had no problem booking my ticket).
IAD-NRT//ICN-LHR(stopover)-IAH
Now my question is, what counts as an open jaw? I was wondering if I can add a leg from somewhere else in Texas to IAD, like Dallas or San Antonio. Would that be possible? I'd like to add that as soon as I can, if possible, to avoid any additional fees.
IAD-NRT//ICN-LHR(stopover)-IAH
Now my question is, what counts as an open jaw? I was wondering if I can add a leg from somewhere else in Texas to IAD, like Dallas or San Antonio. Would that be possible? I'd like to add that as soon as I can, if possible, to avoid any additional fees.
You can't add an OJ at IAH to that itinerary. It would count as a stopover and you already have one of those. You can add a domestic segment out of IAH, but the connection time must be <24 hours.
#209
Join Date: Jun 2014
Location: Seoul, Korea
Programs: Asiana Diamond, Marriott Plat/Gold
Posts: 171
Got it, thanks for that info.
Yeah, from my experience in booking this. Just call and if you don't get the answer you like, call again. (We've been given similar advice from teachers and advisors at my school (Berklee)).
Yeah, from my experience in booking this. Just call and if you don't get the answer you like, call again. (We've been given similar advice from teachers and advisors at my school (Berklee)).
#210
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
So I have this booked for this week:
7/5 SIN-CGK
7/8 CGK-BKK-VTE
7/11 VTE-BKK-PNH
I really want to close this round trip somehow with a final leg like PNH-SIN, but it looks I already have a stopover in CGK.
Adding PNH-SIN would create a second stopover, so would a final leg like PNH-KUL be legal since it's an open jaw?
7/5 SIN-CGK
7/8 CGK-BKK-VTE
7/11 VTE-BKK-PNH
I really want to close this round trip somehow with a final leg like PNH-SIN, but it looks I already have a stopover in CGK.
Adding PNH-SIN would create a second stopover, so would a final leg like PNH-KUL be legal since it's an open jaw?