2014 Upsell Offers to Business/First (UFC/PCU) Questions/Discussion (Paid Upgrades)
Jan 12, 2014, 2:42 pm
#16
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
What route: SFO-ICN
Original fare bucket: W (upgraded to R with GPU at booking)
Price offered: $1079
PCU/UFC?: UFC
Where it was offered/accepted: online after check-in
Accepted?: Nah- window seat in the upper deck is good enough
8 seats available with 16 eligible pax (not sure what this means; there were ~35 C pax), and I think nobody took the offer. Three or four of them were eventually taken by non-revs.
Original fare bucket: W (upgraded to R with GPU at booking)
Price offered: $1079
PCU/UFC?: UFC
Where it was offered/accepted: online after check-in
Accepted?: Nah- window seat in the upper deck is good enough
8 seats available with 16 eligible pax (not sure what this means; there were ~35 C pax), and I think nobody took the offer. Three or four of them were eventually taken by non-revs.
Jan 14, 2014, 3:11 pm
#17
Join Date: Dec 2005
Location: NORWAY
Programs: UA Gold-1MM, SAS Diamond
Posts: 742
What Route: EZE-IAH
Original Fare Bucket: V
Price Offered: $629
PCU/UFC? PCU
Where it was Offered: After purchasing ticket
Accepted? Yes...why not.
Original Fare Bucket: V
Price Offered: $629
PCU/UFC? PCU
Where it was Offered: After purchasing ticket
Accepted? Yes...why not.
Jan 17, 2014, 12:24 pm
#18
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
LAX-IAD-LHR.
Booked in W for about $1200 and upgraded to R with a GPU. Offered an upgrade to F for $749.
I'm thinking about it. After all - it would give me access to the F lounge in both LAX and IAD.
Booked in W for about $1200 and upgraded to R with a GPU. Offered an upgrade to F for $749.
I'm thinking about it. After all - it would give me access to the F lounge in both LAX and IAD.
Jan 17, 2014, 12:37 pm
#19
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Jan 17, 2014, 1:00 pm
#20
Join Date: Apr 2004
Location: Hiding under the trees in Denver, CO
Programs: UA 1K 2.5MM, Marriott Lifetime Titanium Elite, Hilton Diamond
Posts: 4,306
1/16
BOS-DEN
Q fare, offered $289 at purchase for upsell to P class
Accepted, and I'll probably accept others when they're offered, because that's at least 5 hours of comfort on a Thursday-afternoon flight that is ALWAYS packed. Yesterday there were 61 people on the upgrade standby list! Even Global Services passengers' CPUs don't always clear on that route & day.
BOS-DEN
Q fare, offered $289 at purchase for upsell to P class
Accepted, and I'll probably accept others when they're offered, because that's at least 5 hours of comfort on a Thursday-afternoon flight that is ALWAYS packed. Yesterday there were 61 people on the upgrade standby list! Even Global Services passengers' CPUs don't always clear on that route & day.
Jan 19, 2014, 10:14 pm
#21
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
Booked W LHR-LAX nonstop. Upgraded to R with Global. UFC for $849 to Global First?
Jan 20, 2014, 12:55 am
#22
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
I got two offers for DFW-IAH-NRT-BKK:
Booked in W for about $2100 and upgraded to R with a GPU. Offered an upgrade to F for $1300 a few days before departure, and a whopping $4K at checkin.
All that for a SEVEN hour flight from NRT to BKK, since sCO 777 is a two class bird.
And on top of it all, NRT-BKK went mechanical, and most of us were put on TG661 redeye from HND
Wonder what they would have said if I bought the u/g; they just blew us off and put us in coach on TG since "we purchased a ticket in coach", albeit very expensive coach ticket
Jan 23, 2014, 5:08 pm
#23
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,938
I booked a ticket via my corporate travel agency PDX-EWR-BHX-EWR-PDX. Outbound in C and return in M.
I went online to select my seat and went to request an UG with miles; it was $300 plus 20K miles. However, I was also offered an UFC for $296.80. Um, obvious choice, so I took the UFC and selected my seats. Great!
Then I went to look at the receipt -- United has charged me $2850.80 for the UG as an add/collect (which is the correct difference between my M fare and Z).
So -- what now? I have a screenshot of what they offered, and I accepted
Do I call United and work it out? Ignore it and fight the charge? Advice welcome.
I went online to select my seat and went to request an UG with miles; it was $300 plus 20K miles. However, I was also offered an UFC for $296.80. Um, obvious choice, so I took the UFC and selected my seats. Great!
Then I went to look at the receipt -- United has charged me $2850.80 for the UG as an add/collect (which is the correct difference between my M fare and Z).
So -- what now? I have a screenshot of what they offered, and I accepted
Do I call United and work it out? Ignore it and fight the charge? Advice welcome.
Jan 23, 2014, 5:10 pm
#24
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
I booked a ticket via my corporate travel agency PDX-EWR-BHX-EWR-PDX. Outbound in C and return in M.
I went online to select my seat and went to request an UG with miles; it was $300 plus 20K miles. However, I was also offered an UFC for $296.80. Um, obvious choice, so I took the UFC and selected my seats. Great!
Then I went to look at the receipt -- United has charged me $2850.80 for the UG as an add/collect (which is the correct difference between my M fare and Z).
So -- what now? I have a screenshot of what they offered, and I accepted
Do I call United and work it out? Ignore it and fight the charge? Advice welcome.
I went online to select my seat and went to request an UG with miles; it was $300 plus 20K miles. However, I was also offered an UFC for $296.80. Um, obvious choice, so I took the UFC and selected my seats. Great!
Then I went to look at the receipt -- United has charged me $2850.80 for the UG as an add/collect (which is the correct difference between my M fare and Z).
So -- what now? I have a screenshot of what they offered, and I accepted
Do I call United and work it out? Ignore it and fight the charge? Advice welcome.
Jan 23, 2014, 10:10 pm
#25
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,562
Jan 23, 2014, 10:35 pm
#26
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
I booked a ticket via my corporate travel agency PDX-EWR-BHX-EWR-PDX. Outbound in C and return in M.
I went online to select my seat and went to request an UG with miles; it was $300 plus 20K miles. However, I was also offered an UFC for $296.80. Um, obvious choice, so I took the UFC and selected my seats. Great!
Then I went to look at the receipt -- United has charged me $2850.80 for the UG as an add/collect (which is the correct difference between my M fare and Z).
So -- what now? I have a screenshot of what they offered, and I accepted
Do I call United and work it out? Ignore it and fight the charge? Advice welcome.
I went online to select my seat and went to request an UG with miles; it was $300 plus 20K miles. However, I was also offered an UFC for $296.80. Um, obvious choice, so I took the UFC and selected my seats. Great!
Then I went to look at the receipt -- United has charged me $2850.80 for the UG as an add/collect (which is the correct difference between my M fare and Z).
So -- what now? I have a screenshot of what they offered, and I accepted
Do I call United and work it out? Ignore it and fight the charge? Advice welcome.
UA is currently subject to a DOT consent order (DOT Consent Order) based on its failure to promptly process refunds, so that's a powerful last resort if you don't get satisfaction through CS channels.
Jan 26, 2014, 8:35 am
#27
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
Route: SNA-IAH-PIT
Original Fare Bucket: L
Price Offered: $1,179
PCU/UFC? PCU
Where it was Offered: After purchasing ticket
Accepted? Not a chance
Original Fare Bucket: L
Price Offered: $1,179
PCU/UFC? PCU
Where it was Offered: After purchasing ticket
Accepted? Not a chance
Jan 28, 2014, 6:15 pm
#28
Suspended
Join Date: Jan 2011
Posts: 334
ORD-CDG
Originally booked ORD-CDG on a W fare RT for $1300.
Upgraded to PN using a GPU at booking.
OLCI offered upgrade to GF for $599.
Accepted. I'm tall and would love the extra room to sleep on the overnight to Paris.
Now booked into ON, I assume I only get the original booked class for PQD and PQM or do they credit the Buy up?
Upgraded to PN using a GPU at booking.
OLCI offered upgrade to GF for $599.
Accepted. I'm tall and would love the extra room to sleep on the overnight to Paris.
Now booked into ON, I assume I only get the original booked class for PQD and PQM or do they credit the Buy up?
Feb 2, 2014, 1:04 am
#29
Join Date: Mar 2012
Location: San Jose CA (SFO)
Programs: UA, TSA-Pre, Global Entry
Posts: 148
I'm on my monthly trip to Stockholm...
SFO-EWR-ARN K-class (Not eligible for GPU). I was offered a buy-up at cheek-in (T-24) for about $1300. I declined. I printed my tickets at SFO and purchased the Business First seat (for EWR-ARN ONLY) for $849.
That is well worth it to me. You leave New York around 5:30 and land here at about 7:00 am. Getting to sleep 3 or 4 hours gives you another full day of work here instead of spending the first day recovering from the flight.
SFO-EWR-ARN K-class (Not eligible for GPU). I was offered a buy-up at cheek-in (T-24) for about $1300. I declined. I printed my tickets at SFO and purchased the Business First seat (for EWR-ARN ONLY) for $849.
That is well worth it to me. You leave New York around 5:30 and land here at about 7:00 am. Getting to sleep 3 or 4 hours gives you another full day of work here instead of spending the first day recovering from the flight.
Feb 3, 2014, 11:06 am
#30
Join Date: Dec 2009
Location: LAX/LAS
Programs: UA 1MM
Posts: 171
Route: LAX - JFK (p.s.)
Original Fare Bucket: K
Price Offered: $979
Accepted: I don't think so ;-)
Original Fare Bucket: K
Price Offered: $979
Accepted: I don't think so ;-)
