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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Nov 1, 2013, 4:08 am
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Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.

New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Originally Posted by UA Insider
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Originally Posted by UA Insider
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type can’t change)
  • Origin/Destination within the same regions (carrier and cabin can’t change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Originally Posted by UA Insider
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Originally Posted by UA Insider
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)
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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Nov 7, 2013, 8:23 pm
  #1606  
FlyerTalk Evangelist
 
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Originally Posted by c1mth0g
But the sticky post says 11/1/2013 for intra-asia upgrades ... and as far as I can tell they haven't gone into effect yet.
What exactly are you trying to upgrade and with what instrument?
dsquared37 is offline  
Old Nov 7, 2013, 8:57 pm
  #1607  
 
Join Date: Jun 2005
Posts: 4,645
Folks: Are you seeing normal levels of inventory?

I thought I'd book a trip to Africa to get something on the calendar before the devaluation.

Checking SFO-JNB.

On the outbound, there is saver J space on 3/10 and 3/31 and 4/1 and 4/29.

Basically, in the entire month of Mar and Apr, there are exactly 4 days with saver J space.

On the return, there is no saver J space in Mar, Apr, May, Jun, or Jul.

Not a single flight, on a single day, in this 5 month period.

I realize this is only 1 of trillions of possible queries and I'm not familiar with the Africa market (have never been) - but this is deeply concerning, as I've never before seen a case where there is no saver J inventory whatsoever across a 5 month period.

What are others seeing, in terms of saver J for international travel, particularly on *A and TATL/TPAC?

It looks as though they wiped out saver J inventory across the board, and they've basically already implemented the devaluation by offering non-saver rates as the only option.
FlyWorld is offline  
Old Nov 7, 2013, 9:09 pm
  #1608  
 
Join Date: Oct 2009
Location: Austin, TX
Programs: AA LT Plat, UA 1k/1mm+, National EE, IC Plat, Bonvoy Gold
Posts: 2,605
Originally Posted by mitchmu
Folks: Are you seeing normal levels of inventory?

I thought I'd book a trip to Africa to get something on the calendar before the devaluation.

Checking SFO-JNB.

On the outbound, there is saver J space on 3/10 and 3/31 and 4/1 and 4/29.

Basically, in the entire month of Mar and Apr, there are exactly 4 days with saver J space.

On the return, there is no saver J space in Mar, Apr, May, Jun, or Jul.

Not a single flight, on a single day, in this 5 month period.

I realize this is only 1 of trillions of possible queries and I'm not familiar with the Africa market (have never been) - but this is deeply concerning, as I've never before seen a case where there is no saver J inventory whatsoever across a 5 month period.

What are others seeing, in terms of saver J for international travel, particularly on *A and TATL/TPAC?

It looks as though they wiped out saver J inventory across the board, and they've basically already implemented the devaluation by offering non-saver rates as the only option.
The problem is SFO. Tons of availability from IAH and back. I would book that and see if I can add the SFO-IAH leg later...
AAExPlat is offline  
Old Nov 7, 2013, 9:22 pm
  #1609  
 
Join Date: Apr 2011
Location: SIN
Programs: UA 1K MM, SQ PPS, CX Silver, Accor Platinum, Marriott Gold, SPG Silver
Posts: 679
This may be a dumb questions, but what perplexes me is why bother to have UA metal redemption allowances for routes like S. Asia to ANZ? Last I checked there is no UA metal flying that route, short of transiting via SFO.

Would United let me book SIN-HKG-SFO-SYD as saver first for 60k miles each way?

Even weirder, I don't think UA actually flies to New Zealand at all, so for the UA metal chart, why not just call it Australia and be honest about it?!?!
Singapore_Schwing is offline  
Old Nov 7, 2013, 9:43 pm
  #1610  
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Originally Posted by paulyras

Even weirder, I don't think UA actually flies to New Zealand at all, so for the UA metal chart, why not just call it Australia and be honest about it?!?!
You can still fly UA to SYD in J and then NZ SYD-AKL in Y and pay the J United price
rankourabu is offline  
Old Nov 7, 2013, 11:12 pm
  #1611  
 
Join Date: May 2013
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Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
Changes to MileagePlus Award and Upgrade Policies - Eff. Feb. 2014

The blogs are blowing up with this: if you want to book partner awards LH's new routes have great availability. YYZ-MUC is available all summer in J and F. MEX-MUC is available several days a week in J.
mattp1987 is offline  
Old Nov 7, 2013, 11:37 pm
  #1612  
 
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
Originally Posted by mitchmu
Folks: Are you seeing normal levels of inventory?

I thought I'd book a trip to Africa to get something on the calendar before the devaluation.

Checking SFO-JNB.

On the outbound, there is saver J space on 3/10 and 3/31 and 4/1 and 4/29.

Basically, in the entire month of Mar and Apr, there are exactly 4 days with saver J space.

On the return, there is no saver J space in Mar, Apr, May, Jun, or Jul.

Not a single flight, on a single day, in this 5 month period.

I realize this is only 1 of trillions of possible queries and I'm not familiar with the Africa market (have never been) - but this is deeply concerning, as I've never before seen a case where there is no saver J inventory whatsoever across a 5 month period.

What are others seeing, in terms of saver J for international travel, particularly on *A and TATL/TPAC?

It looks as though they wiped out saver J inventory across the board, and they've basically already implemented the devaluation by offering non-saver rates as the only option.
Originally Posted by AAExPlat
The problem is SFO. Tons of availability from IAH and back. I would book that and see if I can add the SFO-IAH leg later...
Oh thank god. I thought mitch was going to pty again...

mitch: don't be such a rookie! Everyone knows the best way from SFO to JNB is in CX F!

Bookable with AS miles...

"70,000 Alaska Mileage Plan miles for Cathay Pacific first class one-way between the US and South Africa

http://boardingarea.com/onemileatati...award-tickets/


The greatest “gem” on Alaska’s award chart has long been for travel between the US and South Africa on Cathay Pacific. They charge just 140,000 miles roundtrip. Given that it’s a ~15 hour flight between the US and Hong Kong and then another ~13 hour flight between Hong Kong and Johannesburg, it’s pretty tough to beat four Cathay Pacific longhaul first class flights for 140,000 miles.

This year the Mileage Plan program became even more lucrative, since Alaska not only began allowing one-way redemptions on partner airlines, but also began allowing stopovers on one-way awards. This means you can fly Cathay Pacific first class from the US to Hong Kong, have a stopover, and then Hong Kong to Johannesburg, all for 70,000 miles."
LarkSFO is offline  
Old Nov 8, 2013, 12:37 am
  #1613  
 
Join Date: Jun 1999
Location: Somewhere
Posts: 1,230
A fellow pax and I were discussing the only reason left for flying UA was MP.

I am done with United, going to start looking for another carrier.
sunil is offline  
Old Nov 8, 2013, 1:41 am
  #1614  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Originally Posted by rankourabu
Originally Posted by paulyras
This may be a dumb questions, but what perplexes me is why bother to have UA metal redemption allowances for routes like S. Asia to ANZ? Last I checked there is no UA metal flying that route, short of transiting via SFO.

Would United let me book SIN-HKG-SFO-SYD as saver first for 60k miles each way?

Even weirder, I don't think UA actually flies to New Zealand at all, so for the UA metal chart, why not just call it Australia and be honest about it?!?!
You can still fly UA to SYD in J and then NZ SYD-AKL in Y and pay the J United price
Not from S Asia.
dsquared37 is offline  
Old Nov 8, 2013, 2:16 am
  #1615  
 
Join Date: Sep 2006
Location: TPA, FL
Programs: United Gold, Hilton Diamond,Marriott Gold
Posts: 482
You know it's bad when the Economist does a story on it.
http://www.economist.com/blogs/gulli...atpriceloyalty

Sorry posted this from my phone. It didn't hyperlink the url.

Last edited by FlyinHawaiian; Nov 8, 2013 at 5:27 am Reason: merge
PcolaPaul is offline  
Old Nov 8, 2013, 2:19 am
  #1616  
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Join Date: Apr 2013
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Posts: 56,470
It's actually a blog. Here's a link that works. Not particularly interesting or inciteful.
Kacee is offline  
Old Nov 8, 2013, 2:43 am
  #1617  
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Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Originally Posted by Kacee
Not particularly interesting or inciteful.
Agreed. Rather bland.
dsquared37 is offline  
Old Nov 8, 2013, 2:46 am
  #1618  
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Join Date: Apr 2013
Location: PHX
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Posts: 56,470
Originally Posted by dsquared37
Agreed. Rather bland.
They should have spiced it up with some mitchmu quotes.
Kacee is offline  
Old Nov 8, 2013, 3:06 am
  #1619  
 
Join Date: Jul 2004
Location: HNL
Programs: United Gold
Posts: 1,581
Originally Posted by dsquared37
Agreed. Rather bland.
The Economist is a very bland magazine, however I have found some articles very informative in the past. I recently discovered Monocle, and although not as well respected, I much prefer that now.

Originally Posted by Kacee
They should have spiced it up with some mitchmu quotes.
LOL ^ Some of mitchmu's posts are indeed awesome sauce
love_to_travel is offline  
Old Nov 8, 2013, 3:36 am
  #1620  
 
Join Date: Jul 2011
Programs: OneWorld Emerald (BA GGL), *A Silver (Miles & Less), Skyteam Pleb (KLM FlyingBlue), Mucci Platinum
Posts: 907
Originally Posted by Kacee
It's actually a blog. Here's a link that works. Not particularly interesting or inciteful.
I don't mind if an article is not insightful - it's just a mild annoyance. But it's absolutely appalling when an article isn't inciteful... people are just too polite nowadays!
Too much travel is offline  


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