Boraxo

Not Safeway but Wal-Mart. Long lines, unhappy low-paid line staff, shoddy product mix.

Cancel Chase - absolutely! ^
Redeem MP miles for high value awards - definitely! ^

Abandon UA? Not an option for everyone nor am I convinced there are better alternatives within the USA. However I am certainly going to take a close look at other *A programs to see if there is one that offers better elite perks and comparable EQM. So far I have't found one but there are a lot to review. You have to weigh the few remaining meaningful 1K perks (fee waivers, GPUs, E+) against the value of banking miles in another program. LH Senator is great but difficult to achieve. I also refuse to participate in any program where my miles automatically expire on a certain date (e.g. AC, no extension regardless of activity).

Similarly I am not sure I would want to raise awareness generally until after February 1. Don't need more miles chasing saver award seats prior to DDay. And for those of us who still earn most of our miles by BIS flying there may be a bit of a silver lining if this drives the card churner bloggers away from UA. Again fewer miles chasing premium awards.

FlyWorld

Agreed. But, I think it would be useful to create a petition that gets sent to the right contacts at FTC and DOT asking them to look into these devaluations from a regulatory perspective.

BearX220

I heard you, and I know booking away from UA is a logistical burden for some. But I do thing UA management believes if they see you continuing to buy and fly UA you're not that upset. All they really understand is revenue pressure.

Potential problem with a petition is, you try everything you can via social media and muster maybe 4,000 or 5,000 signatures, max, and UA can still laugh in your face. There's tens of millions of MP members. Put in perspective, this is an elite concern, like Bentley owners complaining about blemishes on their chrome, and the raw numbers might work against us or make us look pathetic.

c1mth0g

The intra Asia changes don't seem to have taken effect yet? United.com still has the old rules and it seems to be still possible to upgrade under the old rules even thought the new rules are supposed to have come into effect Nov 1?

QSilver

Anyone get the survey email from Chase this morning? Think it has anything to do with the devaluation?

The questions are listed below. Unless noted, each question involved a 1-10 scale :

1. Would you recommend your UA credit card to a friend or colleague?
2. What is the primary reason for the score you just gave us? {open text field}
3. Would you recommend UA to a friend or colleague?
4. How would you rate your overall experience with you UA credit card?
5. Given your overall experience with your UA credit card, how likely are you to consider Chase for your other financial needs?

nnn

I did a cursory look around the *A and didn't see anything worth switching to, especially if most of your flying is domestic out of SFO. While you can get domestic lounge access as a *G (easy to get on A3), consider no E+ on UA, YQ on awards (?), seemingly expensive award charts from North America (though perhaps not as bad as the new UA *A chart). And worst of all, some airlines have jacked up anomalies for earnings on UA -- like 0% on P fares on UA for A3 members! I admit I did not review every airline, but I feel like a diamond in the rough would have been long ago uncovered on FT.

I might instead just switch over to VX...still mulling it over.

Boraxo

Agree, so the way to do this is by hitting MP, which is a cash cow for UA. Don't credit RDM to UA, instead credit to another program and UA will have to settle with them. Redeem on *A now (that costs UA money) Redeem on UA now (that deprives UA of revenue, particularly for C international seats) and fly paid tickets on other *A carriers.

Personally I think there are millions of sheep holding Chase cards that won't notice or care, so not clear if a few thousand cancellations will matter.

FlyWorld

I'm not sure if that's true or false, but let's say it's true. End of day, there's only one action each of us can take that really makes sense: Stop giving money to this company. I move on without this business relationship, and direct future spend to other airlines. I've already started that behavior this year, and will accelerate that behavior next year. Dropping from 1K to PP was a big deal. Dropping from PP to Silver was also a big deal. Now, there's not much left. Just burn my miles and be done with it. At this juncture, I'll basically never fly COdbaUA again except where they are the only direct option. 2014 will be the year of mile burning. 2015 will be the year of kayaking. If $mi$ek gets the boot, and a customer-friendly management team starts making some customer-friendly changes, I'll have another look. Until then, it's over.

Always Flyin

From what I can see, they reduced the mileage earning on the less expensive economy class tickets. You get what you pay for. I don't see that as raping the program.

^

LarkSFO

HVF, redefined!

abaheti

For travel booked after 2/1/2014.

love_to_travel

No time to waste, spend those miles soon

invisible

Canceled my Chase Explorer card today and let Chase know why I did. Rep on other side told me that 'yaah, we are getting number of cancellations and complaints from customers regarding this situation'.

GetSetJetSet

^^ you should have asked for a retention bonus, burned that then cancelled

c1mth0g

But the sticky post says 11/1/2013 for intra-asia upgrades ... and as far as I can tell they haven't gone into effect yet.