Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
See below for the round-trip increases on partner metal :
Changes to upgrade policy for intra-Asia and northern South America flights
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Q: How will award pricing apply to mixed-carrier Saver Awards?
(reverted to J.Edward's rev)
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
- F awards on partners went up 40-80%
- J awards on partners went up 20-40%
- F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)
See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
Changes to upgrade policy for intra-Asia and northern South America flights
- Complimentary Premier Upgrades and instant upgrades are not applicable
- Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
- There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
- The above changes do not apply to Copa-operated flights.
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
- Date/time (cabin, region, and award type can't change)
- Carrier on one or more segments (cabin, region, and award type can’t change)
- Origin/Destination within the same regions (carrier and cabin can’t change)
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
- For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
- Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014
#91
Join Date: Dec 2011
Posts: 114
That's a question I also would like to ask. I've booked an award months ago for late February and it was booked in J hoping F will open close to the departure. I don't have the miles for the new chart reprice. I wonder if I will have a chance of an upgrade with the old chart pricing or all hope is lost.
#92
Join Date: Feb 2006
Location: SFO
Programs: UA 1K, HH Gold, Hertz Pres
Posts: 289
So if I want to fly to a place where UA doesn't fly like AKL, it's 260 now vs 160???
#93
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
You don't think "network" is still the predominant reason? Must be a lot of corporate contracts locked into UA, too. I've seen a couple UA flyers come over and sample AA at SFO and return because the network didn't meet their needs. It's a pretty powerful tool when you're looking for nonstop flights from a hub. Are those flyers really looking at award levels when they choose their carrier?
#94
Join Date: Feb 2013
Posts: 18
Comparison of the current saver award chart with the new United and Partner chart:
http://www.dansdeals.com/archives/35875
#UnitedUnfriendly
Let's get it trending folks...
https://twitter.com/DansDeals/status/396180927878922240
http://www.dansdeals.com/archives/35875
#UnitedUnfriendly
Let's get it trending folks...
https://twitter.com/DansDeals/status/396180927878922240
http://travel-summary.com/united-air...s-award-chart/
#95
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,772
You don't think "network" is still the predominant reason? Must be a lot of corporate contracts locked into UA, too. I've seen a couple UA flyers come over and sample AA at SFO and return because the network didn't meet their needs. It's a pretty powerful took when you're looking for nonstop flights from a hub. Are those flyers really looking at award levels when they choose their carrier?
#96
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,472
Starting in 2014: Changes to Premier Qualification
Last edited by Pat89339; Nov 1, 2013 at 8:38 am
#97
Suspended
Join Date: Jun 2012
Programs: UA PP, AA, DL, BA, CX, SPG, HHonors
Posts: 2,002
come to think of it, i'm guessing it has to do with partner fuel surcharge that is forced imposed on UA, so they could either directly pass the YQ to the consumer, or just jack up the partner chart to account for it
if you're willing to stay on UA metal, the devaluation for F/J is ~20% only.
silver lining - flat bed EWR-HNL is still 40K one-way and US-Aussie F on UA metal is no change at 80K
if you're willing to stay on UA metal, the devaluation for F/J is ~20% only.
silver lining - flat bed EWR-HNL is still 40K one-way and US-Aussie F on UA metal is no change at 80K
#98
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,650
#99
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,558
#100
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,475
I missed the part about how this change will enhance the customer experience or some other spin.
Premium redemptions for *alliance are ridiculous. Out of the ballpark. Game changer.
For all slack Delta has taken for SkyPesos, we now see United is trying to race Delta to the bottom.
Small changes - I get it. But this is miserable for premium redemptions in particular.
Premium redemptions for *alliance are ridiculous. Out of the ballpark. Game changer.
For all slack Delta has taken for SkyPesos, we now see United is trying to race Delta to the bottom.
Small changes - I get it. But this is miserable for premium redemptions in particular.
#101
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,291
You don't think "network" is still the predominant reason? Must be a lot of corporate contracts locked into UA, too. I've seen a couple UA flyers come over and sample AA at SFO and return because the network didn't meet their needs. It's a pretty powerful tool when you're looking for nonstop flights from a hub. Are those flyers really looking at award levels when they choose their carrier?
DL just had a $1.2 billion dollar quarterly profit, skypesos notwithstanding.
Very few pax choose an airline based on frequent flyer redemption charts.
#102
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
#103
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
I missed the part about how this change will enhance the customer experience or some other spin.
Premium redemptions for *alliance are ridiculous. Out of the ballpark. Game changer.
For all slack Delta has taken for SkyPesos, we now see United is trying to race Delta to the bottom.
Small changes - I get it. But this is miserable for premium redemptions in particular.
Premium redemptions for *alliance are ridiculous. Out of the ballpark. Game changer.
For all slack Delta has taken for SkyPesos, we now see United is trying to race Delta to the bottom.
Small changes - I get it. But this is miserable for premium redemptions in particular.
#104
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
looks like travel to Mexico, Latin/South American countries seems untouched.... any takers?
#105
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,164
I'm sure the numerous people on FT who 3 years ago were cheering on the merger and touting all the benefits it would bring are just as happy now as they were back then?
Here's hoping that AA-US doesn't go through or else we can all kiss this hobby goodbye. Mergers aren't good for customers...full stop.
Here's hoping that AA-US doesn't go through or else we can all kiss this hobby goodbye. Mergers aren't good for customers...full stop.