Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
See below for the round-trip increases on partner metal :
Changes to upgrade policy for intra-Asia and northern South America flights
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Q: How will award pricing apply to mixed-carrier Saver Awards?
(reverted to J.Edward's rev)
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
- F awards on partners went up 40-80%
- J awards on partners went up 20-40%
- F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)
See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
Changes to upgrade policy for intra-Asia and northern South America flights
- Complimentary Premier Upgrades and instant upgrades are not applicable
- Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
- There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
- The above changes do not apply to Copa-operated flights.
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
- Date/time (cabin, region, and award type can't change)
- Carrier on one or more segments (cabin, region, and award type can’t change)
- Origin/Destination within the same regions (carrier and cabin can’t change)
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
- For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
- Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014
#856
Join Date: Dec 2010
Location: Tulsa, OK
Programs: AA EXP, UA Silver, SPG Plat, Marriott Plat
Posts: 1,264
So is it safe to say if United had a product like SQ F worth spending for that this devaluation wouldn't be so rough? It seems the hardest hit are those that want Star Alliance flights. The reason to fly Star? More often is because they are better airlines than UA. I can understand certain instances like "UA can't get me to xxx" but for the most part their route network is solid enough to get you most places.
The devaluation is more damning only because the UA product isn't that great. If people REALLY wanted to fly United, the increases for United based flights aren't that bad.
The devaluation is more damning only because the UA product isn't that great. If people REALLY wanted to fly United, the increases for United based flights aren't that bad.
#857
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
Understand. For those that don't value international *A F travel that much this is no big deal. However some of us had been sticking with UA through the recent issues because of *A F travel, AA and OW are now offering a better deal (for the time being). I'm moving over because AA is now offering me a better deal for what I want that UA. Nothing personal, just a better value for my travel spend for what I want.
I had SFO-LAX-MAD-LHR on AA/IB/BA J for next September (couldn't get anything direct out of SFO on UA or AA from LAX) and was saving my MP miles for a 2015 trip to Japan (with *A partners).
With this news I will cancel my AA award (and pay $175 fee) and save these miles for CX/JL J to Asia.
Instead I am "dumping" my MP miles and booked SFO-YVR-YYZ-LHR on UA/AC for the 50K miles (AC Exec First suites on A333 & B772 shouldn't be too hard to take).
#858
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,719
It's easier and cheaper for UA to penalize you for straying to better options than to actually offer competitive products.
#859
Join Date: Jul 2006
Location: ORD, LGA
Programs: AA EXP 2MM
Posts: 348
I'm sure there's some folks out there with entitlement issues. But I look at it from this perspective: if UA is going to devalue their ff program in ways that make it nearly useless to me (because there's no way UA is going to be releasing more Saver J and F space on their own metal to make up for the loss of partner availability), why should I bother dealing with UA at all? I can put my spend on a cash-back card and get something back that is actually useful, and when I want to fly internationally I can book a revenue business class ticket on another carrier that offers a superior product and avoid the hassles of booking award tickets entirely.
If UA wants to emulate Delta's SkyPesos, it needs Delta's level of hub captives and (more importantly) Delta's quality of service. Right now it doesn't have either.
If UA wants to emulate Delta's SkyPesos, it needs Delta's level of hub captives and (more importantly) Delta's quality of service. Right now it doesn't have either.
This is terrible news.
I blame the power of a such a large super merged company to have the power to flex its muscles like this on the consumer. Just wait until the AA and US Airways merger, things are just going to get worse.
The US Government should do something about blocking such super large corporations.
I blame the power of a such a large super merged company to have the power to flex its muscles like this on the consumer. Just wait until the AA and US Airways merger, things are just going to get worse.
The US Government should do something about blocking such super large corporations.
This is a game changer for me as well. AA and OW work for my travel pattern. I like the sheer number and variety of *A carriers, but now AA is a better value for me as I value international F travel on award redemption.
Last edited by iluv2fly; Nov 2, 2013 at 2:02 am Reason: merge
#860
Join Date: Aug 2012
Programs: KF G, UA 1K, SPG P, Marriott P, Hilton G, Wyndham G
Posts: 122
Catch is NZ releases very few tickets... It's going to be really hard to get those routes
#861
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
But I'll miss the Thai and SQ connections in C within Asia.
#862
Join Date: Oct 2006
Location: DCA
Programs: Marriott Lifetime Titanium, United Silver
Posts: 575
Know that I am cherry picking, but a flight to Tonga from North America is less now than in 2004.
#863
Join Date: Feb 2005
Posts: 825
And Citi (unlike Chase) still allows their cards to be freely churned, although the bonuses for opening a "new" card have dropped at bit.
(I envy those of you who actually live close to an international gateway city. No non-stop flights for me ever, and always at least one leg on a teeny CRJ.)
#865
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Some lyrics came to mind this morning:
Freedom's just another word for
nothing left to lose
nothing was all that [smisek] left me......
Freedom's just another word for
nothing left to lose
nothing was all that [smisek] left me......
#866
Join Date: Feb 2005
Posts: 825
Also because Star being by far the biggest of the alliances meant you were much more likely to FIND a Saver award (in any class of carriage) with them than with oneworld or SkyTeam. If UA isn't releasing Saver award space on their own metal on dates that work for your travel plans, it doesn't matter how much you'd like to fly their planes, you can't (unless you're willing to pay double miles for the privilege).
#867
Join Date: Jan 2008
Location: Brooklyn, NY
Programs: Delta Skymiles (Silver), PriorityClub (Platinum), BA, AA, CO, Hilton Honor, SPG
Posts: 344
But if you go South Asia to Japan roundtrip already cost 45K. It doesn't make sense.
#868
Join Date: Dec 2009
Posts: 5,439
SkyTeam does have very significant saver space too on Saudia, China Southern, China Eastern, China Airlines and also DL partner Virgin Australia.
#869
Join Date: Jan 2010
Programs: DL DM; AS 75K; Marriott Titanium Elite
Posts: 126
850+ posts in ~24 hrs
Definitely an active thread!
I'll add my two cents: the small chance of me switching back to UA from AA (considering my relocation to Colorado next summer) is now hovering around "cold day in hell."
As a former mid-tier PMUA elite flyer, I feel bad seeing such a great airline get "enhanced" by SMI/J. For similar reasons, I hope that the AA-US merger does not come to fruition. Lord only knows what 3-time DUI offender PAR/D would do to what's becoming the gem of the industry (again).
I'll add my two cents: the small chance of me switching back to UA from AA (considering my relocation to Colorado next summer) is now hovering around "cold day in hell."
As a former mid-tier PMUA elite flyer, I feel bad seeing such a great airline get "enhanced" by SMI/J. For similar reasons, I hope that the AA-US merger does not come to fruition. Lord only knows what 3-time DUI offender PAR/D would do to what's becoming the gem of the industry (again).
#870
Join Date: Feb 2006
Location: ORF
Programs: UA Silver, MR titanium
Posts: 2,020
This was my thoughts too, I need to book 3 tickets to BKK next summer