Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

American introduces more elite incentives and bennies. Will UA respond... this time?

Community
Wiki Posts
Search

American introduces more elite incentives and bennies. Will UA respond... this time?

Thread Tools
 
Search this Thread
 
Old Apr 24, 2013, 7:16 am
  #76  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Originally Posted by chinatraderjmr
You FIX it the same way other companies do.......hire someone who knows what he's doing. I'm not talking about SMI/J or any Sr VP but if you see a problem & don't know how to fix it, hire someone that does
Right, but that's not their problem.

They see the problem, they don't know how to fix it, but they THINK they know how to fix it. They THINK they know what they're doing.

That's the most dangerous combination in any organization.
channa is offline  
Old Apr 24, 2013, 7:27 am
  #77  
 
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
Originally Posted by unavaca
Woohoo, OW finally has non-stop coverage to ICN from one city in all of North America

UA covers it from both ORD and SFO, plus *A coverage via SQ to SFO, OZ to ORD, HNL, LAX, JFK, SFO, SEA, and AC to YYZ and YVR. *A stomps OW to ICN, hands down; it's not even a competition.
it's only from SFO. *A does indeed cover ICN much better than OW. from NYC, getting to ICN (it's home for me so i go back a few times a year) has always been a pain. in the old CO world, it was somewhat nice because because i could take the late morning flight and connect through NRT, although it would arrive around 9 PM local time and catching the last bus at 10 PM to where i live is always a crapshoot. the JFK-SFO-ICN itinerary requires a 6 AM flight out of JFK, and there's nowhere for me to shower (the SQ lounge seems to be closed during when i fly this route, annoyingly enough) and it's always about a one hour layover. given my experience with UA's on-time performance (their marketing be damned, i've been delayed for 2+ hours on the last 7 UA flights i've taken straight, very frustrated by that) that one hour window connecting to a once a day flight always gives me pause.

looking at the new AA flight out of DFW, it's still a 6 AM departure out of LGA, but it's a 90 minute window which is a little better. also might give me time to take a quick shower as well. i understand they're going to use one of the older 777's though with the angled beds though, whereas the UA flights are all flat bed which is still a huge plus for me.

i know they're not going to do it, but if AA decided to put one of their shiny new 77W's on it, i would have pretty much jumped over. right now i'm teetering on the fence still.
bob_the_d is offline  
Old Apr 24, 2013, 7:32 am
  #78  
Suspended
 
Join Date: Jun 2012
Programs: UA PP, AA, DL, BA, CX, SPG, HHonors
Posts: 2,002
come to think of it, UA doesn't need to respond at all

UA already has 4 tiers of elite, with additional RPUs/GPUs every 25/50K past 100K (unlimited earning), and actual tangible benefits for high spenders (GS, not some fluffy Concierge Key)

The only difference between AA's new elite rewards and UA's existing program is the bonus offered at 40K.
787fan is offline  
Old Apr 24, 2013, 7:36 am
  #79  
Suspended
 
Join Date: Jun 2012
Programs: UA PP, AA, DL, BA, CX, SPG, HHonors
Posts: 2,002
Originally Posted by bob_the_d
it's only from SFO. *A does indeed cover ICN much better than OW. from NYC, getting to ICN (it's home for me so i go back a few times a year) has always been a pain. in the old CO world, it was somewhat nice because because i could take the late morning flight and connect through NRT, although it would arrive around 9 PM local time and catching the last bus at 10 PM to where i live is always a crapshoot. the JFK-SFO-ICN itinerary requires a 6 AM flight out of JFK, and there's nowhere for me to shower (the SQ lounge seems to be closed during when i fly this route, annoyingly enough) and it's always about a one hour layover. given my experience with UA's on-time performance (their marketing be damned, i've been delayed for 2+ hours on the last 7 UA flights i've taken straight, very frustrated by that) that one hour window connecting to a once a day flight always gives me pause.

looking at the new AA flight out of DFW, it's still a 6 AM departure out of LGA, but it's a 90 minute window which is a little better. also might give me time to take a quick shower as well. i understand they're going to use one of the older 777's though with the angled beds though, whereas the UA flights are all flat bed which is still a huge plus for me.

i know they're not going to do it, but if AA decided to put one of their shiny new 77W's on it, i would have pretty much jumped over. right now i'm teetering on the fence still.
I think we're a bit OT here, but for your scenario, you can choose these other Star options

OZ : JFK-ICN (soon to be new OZ First Suites)
UA : EWR-NRT-ICN
NH : JFK-NRT-ICN (new 77W)
CA : JFK-PEK-ICN/GMP (new 77W)

And that's on top of all the NorthAmerican-ICN flights offered by UA, AC, and OZ. Every single option listed here have true flat bed on the TPAC segment. I'm sure one of those would be more attractive than 6am out of NYC.
787fan is offline  
Old Apr 24, 2013, 7:55 am
  #80  
 
Join Date: Apr 2011
Location: San Francisco, CA
Programs: UA Plat, Copa Pres. Plat, Hyatt Diamond, Hilton Diamond, SPG LT Gold, Marriott Gold
Posts: 769
Originally Posted by 787fan
come to think of it, UA doesn't need to respond at all

UA already has 4 tiers of elite, with additional RPUs/GPUs every 25/50K past 100K (unlimited earning), and actual tangible benefits for high spenders (GS, not some fluffy Concierge Key)

The only difference between AA's new elite rewards and UA's existing program is the bonus offered at 40K.
Bingo.

Personally, I think this is the most interesting aspect of this - but also the one that people seem to be talking the least about. There are a LOT of people who fly 25K but not 50K in a given year. While they might be loyal to ensure they at least get to 25K, I wouldn't be surprised if many are less "committed" after hitting that threshold (e.g. less willing to take a connection, or fly at an inconvenient time, or pay a small premium) because 50K is too far off. With tangible benefits now being provided at 40K, I would expect that some of these folks will stay more "committed" to AA after hitting their 25K.

And once you hit 40K, 50K really isn't that far away
milesmuncher is offline  
Old Apr 24, 2013, 7:58 am
  #81  
 
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
Originally Posted by 787fan
I think we're a bit OT here, but for your scenario, you can choose these other Star options

OZ : JFK-ICN (soon to be new OZ First Suites)
UA : EWR-NRT-ICN
NH : JFK-NRT-ICN (new 77W)
CA : JFK-PEK-ICN/GMP (new 77W)

And that's on top of all the NorthAmerican-ICN flights offered by UA, AC, and OZ. Every single option listed here have true flat bed on the TPAC segment. I'm sure one of those would be more attractive than 6am out of NYC.
haha yeah, but it's because i try to stick on my originating carrier's metal (UA or AA).

...although i have no idea why i foolishly do that anymore.

i was looking at the AA rewards chart again though and milestone 3 and 4 caught my eye where you can gift gold and platinum to someone. i haven't hit MM on UA so i can't give a companion status yet, AA's milestones 3 and 4 would be nice for an SO.

although i do also notice that 3 and 4 both have an admirals club membership option... i wonder if that would mean i can also do the same? keep one for myself and gift one for another person?
bob_the_d is offline  
Old Apr 24, 2013, 8:04 am
  #82  
 
Join Date: Jan 2010
Location: IAD, TPE
Posts: 465
This is impressive, once I accomplish all 4 milestones I can my choice of over 100k additional miles or 60k and 4SWU. ^
fangtl is offline  
Old Apr 24, 2013, 9:15 am
  #83  
FlyerTalk Evangelist
 
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
United probably won't respond. They seem to think that people will fly them for their route network, no matter if they offer the best elite program or not, best service or not, or best FFP.

CO was never much interested in doing promos unlike their former partner NW, which was always utilizing their FFP to pull in customers.
entropy is offline  
Old Apr 24, 2013, 10:34 am
  #84  
 
Join Date: Mar 2005
Location: MSY
Programs: AA Plat Pro, UA Plat, VS Silver, Marriott Titanium, Hyatt Explorist
Posts: 2,531
Originally Posted by entropy
United probably won't respond. They seem to think that people will fly them for their route network, no matter if they offer the best elite program or not, best service or not, or best FFP.
And the 787s are flying again! Between the route network and the 787s, the lean times are over for UA.
oopsz is offline  
Old Apr 24, 2013, 10:34 am
  #85  
 
Join Date: Sep 2010
Programs: UA -GS 4.5 MM, Marriott Gold, Hyatt Discoverist, Hilton Diamond
Posts: 116
I flew over 230,000 miles on UA last year. My reward was being downgraded from Global Services to 1K (which I am a lifetime 1K member). That's the type of special rewards we can expect from UA.
feobrien is offline  
Old Apr 24, 2013, 10:36 am
  #86  
In Memoriam, FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Originally Posted by UrbaneGent
In the 1990s didn't UA have something similar to this when one would hit 25K/50K/75K (or just 100K), respectively?
UA had tier bonuses in the early 90s. When you hit 35K you received 10,000 miles. Reach 45K, get another 10,000. Can't recall what the cap on that was but it didn't stay around too long--maybe ending around 93-94--and I only recall benefiting from that one year. I joined MP in 1992. They also had reduced mileage awards when two persons traveled together.
tom911 is offline  
Old Apr 24, 2013, 11:25 am
  #87  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,419
Originally Posted by milesmuncher
Bingo.

Personally, I think this is the most interesting aspect of this - but also the one that people seem to be talking the least about. There are a LOT of people who fly 25K but not 50K in a given year. While they might be loyal to ensure they at least get to 25K, I wouldn't be surprised if many are less "committed" after hitting that threshold (e.g. less willing to take a connection, or fly at an inconvenient time, or pay a small premium) because 50K is too far off. With tangible benefits now being provided at 40K, I would expect that some of these folks will stay more "committed" to AA after hitting their 25K.

And once you hit 40K, 50K really isn't that far away
Right - It's the intermediate bonuses that give people a greater marginal incentive to keep flying AA. If you're unlikely to fly the full 25k miles to reach the next tier, you have reduced incentive to fly that airline. But with more reachable intermediate bonus points you're more likely to do so.
drewguy is offline  
Old Apr 24, 2013, 11:28 am
  #88  
 
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
Originally Posted by fastair
UA does not fly a nonstop flight from ORD to Seoul. Yes, UA's extended route network to ICN via connections or partners blows AA out of the water, but UA does not fly ORD-ICN.
Sorry for the inaccuracy. Wikipedia lied to me
unavaca is offline  
Old Apr 24, 2013, 11:43 am
  #89  
In Memoriam, FlyerTalk Evangelist
 
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
I'm surprised, looking at Seoul fares from either DFW or SFO, that a UA "W" fare is only $10-20 more than the lowest AA economy fare (used sample June dates). That sort of takes away the AA advantage in not having to "buy-up" to use a systemwide. The only real issue in play would be which carrier you're more likely to clear that systemwide on.
tom911 is offline  
Old Apr 24, 2013, 11:51 am
  #90  
Original Member
 
Join Date: May 1998
Location: Colorado
Posts: 2,153
Originally Posted by unavaca
Sorry for the inaccuracy. Wikipedia lied to me
Wikipedia will do that sometimes, but far less than SMI/J.
ncorman is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.