FlyerTalk Forums - View Single Post - American introduces more elite incentives and bennies. Will UA respond... this time?
Old Apr 24, 2013, 7:16 am
  #76  
channa
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Originally Posted by chinatraderjmr
You FIX it the same way other companies do.......hire someone who knows what he's doing. I'm not talking about SMI/J or any Sr VP but if you see a problem & don't know how to fix it, hire someone that does
Right, but that's not their problem.

They see the problem, they don't know how to fix it, but they THINK they know how to fix it. They THINK they know what they're doing.

That's the most dangerous combination in any organization.
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