UA: When are your upgrades clearing?
#137
Join Date: Jul 2000
Location: Oakland,CA,USA
Programs: UAL Gold Million-Mile
Posts: 339
I'm flying SFO-LHR on 13 May (flt930) and this morning received email from UAL:
"We're pleased to let you know that your request for an upgrade from San Francisco, CA (SFO) to London, England (LHR - Heathrow) has been confirmed. If you've requested an upgrade for another flight in this reservation, we will notify you separately if it is confirmed."
This is Class W to United BusinessFirst (R).
Email was sent "Tue, 07 May 2013 07:23:45" UTC. That's just after midnight this morning PDST.
That's $550 + 20K miles.
I'm a Gold member.
"We're pleased to let you know that your request for an upgrade from San Francisco, CA (SFO) to London, England (LHR - Heathrow) has been confirmed. If you've requested an upgrade for another flight in this reservation, we will notify you separately if it is confirmed."
This is Class W to United BusinessFirst (R).
Email was sent "Tue, 07 May 2013 07:23:45" UTC. That's just after midnight this morning PDST.
That's $550 + 20K miles.
I'm a Gold member.
#138
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,529
As a 1K my CPUs have been clearing at different points this year. I've had far more clearing at the T-96 hour mark than in the previous year. Some clear T-72 hours.
I just had a flight from IAD-LAX and was not CPU'd. On the outbound (leaving at 8pm) I was #5 on the list (L fare) and on the return I was #15 (S fare). I guess there were heavy loads to LAX this weekend????
I just had a flight from IAD-LAX and was not CPU'd. On the outbound (leaving at 8pm) I was #5 on the list (L fare) and on the return I was #15 (S fare). I guess there were heavy loads to LAX this weekend????
#139
Join Date: Dec 2006
Location: ORD
Programs: 1P, Avis Presidents Club, Marriott Gold Elite, RCC
Posts: 217
Me Gold, wifey GM, ORD to BZE April 20 T fare no miles or instruments. Confirmed comp UG at T48 ORD to IAH.
Confirmed comp UG at T28 IAH to BZE.
Return April 27,
Confirmed comp UG at T36 BZE to IAH.
OLCI morning April 27 not on waitlist IAH to ORD; strange but contribute to possible split rez or international return, no matter had E+ exit with middle open
Confirmed comp UG at T28 IAH to BZE.
Return April 27,
Confirmed comp UG at T36 BZE to IAH.
OLCI morning April 27 not on waitlist IAH to ORD; strange but contribute to possible split rez or international return, no matter had E+ exit with middle open
#142
Join Date: Apr 2006
Location: SFO
Programs: UA Premier Platinum (and falling fast)
Posts: 566
SFO-JFK on 5/6, Y to C using an RPU - cleared T-24 hrs and 20 minutes when I called in to force upgrade through having seen R space had opened up and wait listed upgrade had not automatically processed.
#143
Join Date: Dec 2011
Location: NJ
Programs: UA Gold, Hilton Gold, Marriott Plat,
Posts: 284
My first domestic trip in quite a few weeks: EWR-LAS 5/10 on the 6:30p flight cleared CPU at t-96. I've had 2-3 others this year clear at t-96 but most have been sometime at t-24 or at the gate. Most of my travel is international so I don't really keep track.
#145
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
1. In theory it shouldn't have happened, but it leads me to think that instead of CPUs coming out of a subset of R they're coming out of a completely different, unpublished bucket that might tie close to R. In this case it seems the CPU bucket was 1+ and nothing went into R.
2. They don't
3. I think you're screwed on the RPU since you couldn't back it out. You can try arguing that the sponsored upgrade should have cleared first per UA's website but you might not get very far.
2. They don't
3. I think you're screwed on the RPU since you couldn't back it out. You can try arguing that the sponsored upgrade should have cleared first per UA's website but you might not get very far.
#146
Join Date: Jan 2013
Location: TUL/LAX/SJC
Programs: Hilton Diamond, Hertz Presidents Circle, UA Gold, American EP, Southwest A List
Posts: 3
Upgrade Factor
I was told by a Gate Agent that another factor (all other things being equal) is how many miles are sitting in your account (unused). That if two golds with same fare rate are awaiting upgrade, the one with the higher miles total in account will get bumped up first. Seems counter intuitive to "reward" those who don't cash in their miles vs miles flown or dollars spent per year.
#147
Join Date: May 2012
Location: SJC
Programs: UA 1K/*G, AA, IHG Ambassador, Marriott Gold
Posts: 395
I was told by a Gate Agent that another factor (all other things being equal) is how many miles are sitting in your account (unused). That if two golds with same fare rate are awaiting upgrade, the one with the higher miles total in account will get bumped up first. Seems counter intuitive to "reward" those who don't cash in their miles vs miles flown or dollars spent per year.
#148
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
I was told by a Gate Agent that another factor (all other things being equal) is how many miles are sitting in your account (unused). That if two golds with same fare rate are awaiting upgrade, the one with the higher miles total in account will get bumped up first. Seems counter intuitive to "reward" those who don't cash in their miles vs miles flown or dollars spent per year.
Yes, I put school into session.
Assuming in your case it was under 24 hours since you were dealing with a GA, the airport upgrade list is determined based on status, fare class, and time of check-in [assuming all GS and elites on instant upgrade fares have been cleared already].
#149
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,274
That GA is just dead wrong... One UC agent recently told me that fare class does not matter for upgrades, it was status and date of ticketing.
Yes, I put school into session.
Assuming in your case it was under 24 hours since you were dealing with a GA, the airport upgrade list is determined based on status, fare class, and time of check-in [assuming all GS and elites on instant upgrade fares have been cleared already].
Yes, I put school into session.
Assuming in your case it was under 24 hours since you were dealing with a GA, the airport upgrade list is determined based on status, fare class, and time of check-in [assuming all GS and elites on instant upgrade fares have been cleared already].
#150
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 1,118
Last 4 flight legs 0/4 as a 1K to and from DFW and IAH from ORD. This is on mainline aircraft. Today 737-900 has 20 F seats. Still not clearing.
This simply bears out that 1K is the new Silver.
This simply bears out that 1K is the new Silver.