May 21, 2013, 10:43 am
Last edit by: aacharya
Source: https://hub.united.com/en-us/News/Co...g-process.aspx
Pre-Boarding
Premier Access Boarding
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
sUA Boarding Times by Aircraft (AFA)
Pre-Boarding
- Customers with Disabilities
- Global Services
- Uniformed Military Personnel
- Families with Children Age Two and Under
Premier Access Boarding
- Group 1: Premier 1K, Premier Platinum, BusinessFirst, and First.
- Group 2: Premier Gold, Star Gold, Premier Silver*, MileagePlus Presidential Plus, Club, Explorer and Awards, purchased Premier Access
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
- Group 3 - Window Seats
- Group 4 - Middle Seats (Aisle Seats on UA Express)
- Group 5 - Aisle Seats
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
- IAH - Gate C25/C26 - See Post 2960, Includes YouTube video from CO777DAL
- IAH - Gate E4 - Old test from pmCO days, See Thread Here
- BOS - Self boarding gates are now back in *LIMITED* use at least at gates B25 and B26
sUA Boarding Times by Aircraft (AFA)
United's Current Boarding Process (with Wiki) [Revised, May 2013]
Aug 2, 2015, 3:27 pm
#4636
Join Date: Apr 2013
Location: Bucks County
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Along that lines... I am sure UA has the power to cure many people.
"Those needing a little extra time, please have a seat and board last." Like a miracle, I would imagine they will all be cured."
Board wheelchairs first. Then everyone else in whatever order they see fit. And when we land. Make sure the wheelchairs wait for everyone to deplane. Then go up the ramp. I am sure UA would see a huge reduction in wheelchairs and 'those needing extra time'.
(Why do I say that about the wheelchairs? Simple... 'The Miracle Flights' ... in the fall the FA's say on flights from the Northeast to South Florida, the number of wheelchairs boarding vs wheelchairs deplaining is less than half.
)
"Those needing a little extra time, please have a seat and board last." Like a miracle, I would imagine they will all be cured."
Board wheelchairs first. Then everyone else in whatever order they see fit. And when we land. Make sure the wheelchairs wait for everyone to deplane. Then go up the ramp. I am sure UA would see a huge reduction in wheelchairs and 'those needing extra time'.
(Why do I say that about the wheelchairs? Simple... 'The Miracle Flights' ... in the fall the FA's say on flights from the Northeast to South Florida, the number of wheelchairs boarding vs wheelchairs deplaining is less than half.
)Last edited by goalie; Aug 2, 2015 at 4:26 pm Reason: Repaired quote
Aug 2, 2015, 3:31 pm
#4637
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Aug 2, 2015, 4:23 pm
#4638
Join Date: Aug 2009
Location: YLW
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Posts: 4,319
From 2011 to 2014 I few on several UA flights, domestic & International as a SE and I have always been a group 2. I was only in group 1 when I flew J MUC-IAD and then Group 2 IAD to DEN-YYC.
Aug 2, 2015, 4:58 pm
#4639
Join Date: Aug 2009
Posts: 1,088
This sounds like a question better asked on the UA board.
Just to make this clear, you were not given boarding group #1 before as an SE, but rather as Star Alliance Gold.
Last year, I always received boarding group #1 when flying on UA with my AC ff number, but I haven't flown on UA recently.
I'm not sure myself whether things have recently changed.
Just to make this clear, you were not given boarding group #1 before as an SE, but rather as Star Alliance Gold.
Last year, I always received boarding group #1 when flying on UA with my AC ff number, but I haven't flown on UA recently.
I'm not sure myself whether things have recently changed.
Aug 2, 2015, 5:27 pm
#4640
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
As others mentioned above, technically according to UA rules, you should board Group 2. When UA first rolled out zoned boarding, I was rightfully Group 2 (actually for the first few months, I was Group 4 but the lounge agents rightfully corrected that 
)
But starting some time last year, I've always been Group 1 as *G flying economy. In fact, I flew SFO-PHX on Monday July 27 and was still Group 1.
)But starting some time last year, I've always been Group 1 as *G flying economy. In fact, I flew SFO-PHX on Monday July 27 and was still Group 1.
Aug 2, 2015, 7:11 pm
#4641
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,551
Boarding Zone 1 - no longer happening?
I've always had group 1 with UA in Y as *G. This was as recent as June 2015
Aug 2, 2015, 10:41 pm
#4642
Original Member
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Aug 2, 2015, 11:26 pm
#4643
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
As this thread is about UA boarding procedures, it's moved to the UA forum.
Aug 2, 2015, 11:29 pm
#4644
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Join Date: Apr 2013
Location: PHX
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Posts: 56,478
Yes. UA has apparently fixed the glitch that was incorrectly giving *G Zone 1 boarding privileges.
Aug 3, 2015, 12:39 am
#4645
Join Date: Mar 2011
Location: Colorado
Programs: Lifetime UA 1K, Lifetime Hilton Diamond, Lifetime Marriott Bonvoy Titanium
Posts: 1,261
As a 1K my upgrade percentage is less then 25% this year. So yes, most of us in the Group 1 line head back to coach.
Aug 3, 2015, 1:38 am
#4646
Join Date: Jan 2000
Location: Spokane, WA, USA
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Posts: 554
Aug 3, 2015, 6:59 am
#4647
Join Date: Dec 2006
Location: Silicon wasteland
Programs: UA 1KMM
Posts: 1,381
(At their leisure) (international) F, GS, uniformed military.
Group 0 (just for fun!) Folks with no carry-ons or putting stuff under seat.
Group 1 (domestic) F, J, 1K
Group 2 UA Plat, UA Gold *G
Group 3 UA Silver, *S, Credit card fellas, whatever Premier Access buys
Group 4 Window
Group 5 Middle
Group 6 Aisle.
Where have I seen this list before?
Aug 3, 2015, 7:15 am
#4648
Join Date: Oct 2007
Location: Dubai / NYC
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Posts: 5,220
And a full F Passenger is also group 1. How the heck does it make sense to stick a guy who just paid more for 1 ticket in the same line as s bunch of people who don't spend that much all year ????? UA is the ONLY airlines I've ever seen make F intl pax wait on line which is just one of 1000 reasons people won't pay for UA intl F. It's an insult plain and simple
Aug 3, 2015, 8:31 am
#4649
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Aug 3, 2015, 9:42 am
#4650
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
This is much ado about very little. Most of this is about marketing hype and threads like this show that the hype works. As between 1 & 2, both ought to find OH space.
The only thing that really matters is that carriers strictly enforce their carry-on rules. If they don't, the zones themselves won't solve the issue.
The only thing that really matters is that carriers strictly enforce their carry-on rules. If they don't, the zones themselves won't solve the issue.