Feb 23, 2014, 1:05 pm
Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Consolidated: Is united.com or parts of it down? And other UA website issues
Jun 18, 2022, 1:31 pm
#106
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
I don't see fare buckets on the website or the app now - and "expert mode" was enabled always...will have to recheck it...
Edited to Add: Expert Mode was disabled somehow?? After all these years??
Edited to Add 2: Now working...jeez!
Edited to Add: Expert Mode was disabled somehow?? After all these years??
Edited to Add 2: Now working...jeez!
Jun 20, 2022, 10:54 am
#107
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
Flying SFO-NRT-SIN (UA to NH transfer in NRT)
Website says: Hawaiian Airlines Confirmation Number: abc123.
App correctly says It is an ANA Confirmation number
Website says: Hawaiian Airlines Confirmation Number: abc123.
App correctly says It is an ANA Confirmation number
Jun 20, 2022, 10:58 am
#108
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
Jun 20, 2022, 11:06 am
#109
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,429
rts of airlines popped including Alaska and Delta.
Jun 20, 2022, 6:25 pm
#110
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
Jun 22, 2022, 6:22 am
#111
Join Date: Dec 2005
Location: Canada! eh?
Programs: UA 1K
Posts: 386
I'm having a problem with changing flights on an existing itinerary
I try to add a new segment, I can't choose a date.
When you click on the calendar, select a date, nothing happens.
When you search it says: Please enter a valid departure date
I try to add a new segment, I can't choose a date.
When you click on the calendar, select a date, nothing happens.
When you search it says: Please enter a valid departure date
Jun 27, 2022, 9:44 pm
#114
FlyerTalk Evangelist
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,412
Jul 15, 2022, 8:51 pm
#116
Join Date: Jan 2016
Location: CLE (mostly)
Programs: UA Plat, Hyatt Explorist, Mlife Gold, Starbucks Gold
Posts: 823
Had a new one today- not sure if website bug, or not-yet-announced aircraft change?
Checking in for LAX-IAD this morning, I was presented with seat selection for rows 1-5... but this is an A320 that only has 3 rows in F.
The UA mobile app check-in screen seems to correctly show the A380 seat map, as does the website flight status screen... but the website check-in seems to think this is a 739
Checking in for LAX-IAD this morning, I was presented with seat selection for rows 1-5... but this is an A320 that only has 3 rows in F.
The UA mobile app check-in screen seems to correctly show the A380 seat map, as does the website flight status screen... but the website check-in seems to think this is a 739
Jul 19, 2022, 6:20 am
#117
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,958
FC seats are tigher than E seats
On the website, the first class seats look no wider than economy seats with less leg rooms.
I hope that the real FC seats on planes are not shrinking.
I hope that the real FC seats on planes are not shrinking.
Last edited by Kmxu; Jul 19, 2022 at 6:34 am
Jul 22, 2022, 6:47 pm
#118
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Had a new one today- not sure if website bug, or not-yet-announced aircraft change?
Checking in for LAX-IAD this morning, I was presented with seat selection for rows 1-5... but this is an A320 that only has 3 rows in F.
The UA mobile app check-in screen seems to correctly show the A380 seat map, as does the website flight status screen... but the website check-in seems to think this is a 739
Checking in for LAX-IAD this morning, I was presented with seat selection for rows 1-5... but this is an A320 that only has 3 rows in F.
The UA mobile app check-in screen seems to correctly show the A380 seat map, as does the website flight status screen... but the website check-in seems to think this is a 739
David
Jul 22, 2022, 8:13 pm
#119
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
Too late for me to check, but the usual cause is that the scheduled aircraft was a 320, but the assigned frame is a 739. The latter is what is actually going to fly now.
Jul 26, 2022, 3:16 pm
#120
Join Date: Jan 2016
Location: CLE (mostly)
Programs: UA Plat, Hyatt Explorist, Mlife Gold, Starbucks Gold
Posts: 823