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Consolidated: Is united.com or parts of it down? And other UA website issues

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Old Feb 23, 2014, 1:05 pm
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Please use/update this wiki with current problems/issues accessing or using United's website.

https://uptime.com/united.com


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Consolidated: Is united.com or parts of it down? And other UA website issues

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Old Jun 16, 2022, 7:31 pm
  #91  
Four Seasons Contributor BadgeShangri-La Contributor Badge
 
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,217
At least CPU runs seem to be unaffected- two came in for a flight this weekend
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Old Jun 16, 2022, 8:08 pm
  #92  
 
Join Date: Sep 2014
Programs: AA EP, Hilton Diamond, Hertz Platinum
Posts: 636
How is this a meltdown? 🙄🙄
PVDtoDEL, LBBflyer and nexus7556 like this.
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Old Jun 16, 2022, 8:33 pm
  #93  
 
Join Date: Apr 2006
Location: CO hublette
Programs: UA AU MM,HH Diamond,Hyatt Globalist , Marriott Gold
Posts: 2,281
I’m trying to check on my flights out of LAS tomorrow. It’s 103, it is me that is melting.
milesandmoremiles likes this.
trm2 is offline  
Old Jun 16, 2022, 8:34 pm
  #94  
 
Join Date: Mar 2004
Location: NYC
Programs: UA GS, Amex Centurion, UA 1MM
Posts: 557
More sensationalist UA bashing headlines. Good luck anywhere else. Like IT issues are unique to UA.
saccoNY is offline  
Old Jun 16, 2022, 8:45 pm
  #95  
 
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Hope it's not another one of those "changes you're going to like"😉
LAXOGG is offline  
Old Jun 16, 2022, 9:21 pm
  #96  
 
Join Date: Feb 2002
Posts: 1,695
Originally Posted by milesandmoremiles
How is this a meltdown? 🙄🙄
Everything is a meltdown or a nightmare. People can't handle any adversity. Just relax.
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Old Jun 16, 2022, 9:38 pm
  #97  
 
Join Date: Nov 2010
Programs: UA Premier Platinum, DL Platinum
Posts: 597
I've got to say, while this IT snafu is a very minor inconvenience, I've been considering how, relative to other carriers, United actually seems to be doing pretty well operationally.

I understand that, this past weekend, Delta's operations were essentially in tatters. Meanwhile, American's been cancelling flights regularly. And, that way (points east), BA appears to be having an annus horribilis, such that I'd strongly look for connections on European carriers if traveling from the U.S. to the Continent.

So, while United Clubs lag Sky Clubs (you should have seen the spread at the DL LGA lounge -- large, well-seasoned cuts of chicken and salmon) and UA still needs to restore its Polaris catering, I consider myself fortunate that my main carrier is still relatively reliable. (Except, of course, from DCA to EWR. But that's for a different thread.)
SPN Lifer likes this.
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Old Jun 16, 2022, 11:24 pm
  #98  
 
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Been testing a number of flights with mixed results of visibility. No rhyme or reason that I can discern.
LAXOGG is offline  
Old Jun 17, 2022, 5:44 am
  #99  
 
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
My flight today is back up. Yesterday I was #1 on the list with 2 seats available, now I’m number two with one seat…closest I have gotten to a CPU upgrade in years…
PushingTin is offline  
Old Jun 17, 2022, 8:41 am
  #100  
1P
 
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
Babysitting a trip, and just had an error message telling me my 6-digit alphanumeric PNR is not valid. WTH? On backing out, it then showed me the page. Leaving that page, it told me it did not recognize the page I was trying to access — and then sent me back to it anyway. Clearly some residual problems in the system.
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Old Jun 17, 2022, 8:57 am
  #101  
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Originally Posted by 1P
Babysitting a trip, and just had an error message telling me my 6-digit alphanumeric PNR is not valid. WTH? On backing out, it then showed me the page. Leaving that page, it told me it did not recognize the page I was trying to access — and then sent me back to it anyway. Clearly some residual problems in the system.
Yes, I am getting occasional errors saying PNR/name mismatch that resolve when just trying again.
fumje is offline  
Old Jun 17, 2022, 10:31 am
  #102  
 
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
Upgrade waitlist issues seem to be fixed.....at least for the flights that I tested.👍
LAXOGG is offline  
Old Jun 17, 2022, 6:18 pm
  #103  
 
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
So, have a couple flights booked for my fiance and her sister later this fall. Second schedule update in the last week or two, this time just flight numbers, but they lost their seat assignments and I can't select the seats again, either the website or in the app. App gets an error, website just let's you select but then doesn't reflect it in the reservation.
aCavalierInCoach is offline  
Old Jun 18, 2022, 6:25 am
  #104  
 
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Originally Posted by aCavalierInCoach
So, have a couple flights booked for my fiance and her sister later this fall. Second schedule update in the last week or two, this time just flight numbers, but they lost their seat assignments and I can't select the seats again, either the website or in the app. App gets an error, website just let's you select but then doesn't reflect it in the reservation.
This is sometimes and issue in the middle of a schedule change. Wait a few hours and try again
N104UA is offline  
Old Jun 18, 2022, 10:32 am
  #105  
 
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
Originally Posted by N104UA
This is sometimes and issue in the middle of a schedule change. Wait a few hours and try again
Thanks... looked again this morning and the original seat assignments were restored. pluspoints upgrade request on one of them disappeared but not a big deal.
aCavalierInCoach is offline  


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