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Please visit https://www.diditclear.com/ and include your trip experience with CPU's, RPU's, GPU's and any other means of upgrading available on United.
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Specific GPU and RPU usage questions thread
#796




Join Date: Sep 2012
Location: MDT
Programs: UA 1MM
Posts: 281
To clarify, what matters is the class(es) you trying to upgrade to. If there is a segment where you're upgrading to BusinessFirst or Business from Y then the instrument is only used if one of those segments clear (regardless of whether the [domestic] First segments clear). In this case since you have all First upgrades the UG is used as soon as one flight clears. Someone else can answer better about taking back a cleared instrument, you may be able to a few days before the flight.
I suspected as much, but it couldnt hurt to ask. I am pretty sure that the instrument isnt USED until the flight, so I should be able to pull it back before flying if they R me into the short flight and the long one doesnt clear. Will report results on diditclear one way or the other
#797
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,175
.... To clarify, what matters is the class(es) you trying to upgrade to. If there is a segment where you're upgrading to BusinessFirst or Business from Y then the instrument is only used if one of those segments clear (regardless of whether the [domestic] First segments clear). In this case since you have all First upgrades the UG is used as soon as one flight clears. ...
Best to apply the RPU to the segment you want (need to call to do this) and not to the other segment. Then if the preferred segment clears, call and add the other segment(s).
#798

Join Date: Oct 2011
Location: Texas
Programs: Former 1K turned UA Kettle
Posts: 416
I asked this a year or so ago for my purposes, but now I have a friend in the same situation, and I believe the answer is the same:
He has another friend who is a GS who said he will sponsor him on a gpu upgrade on a mileage award ticket. I said it's not possible UNLESS the miles came from the GS account (how it was last time I asked). This is still the case, right? For clarity - my friend X used his non-GS miles for a ticket, and now his friend, Y, said he would sponsor a GS GPU since GS can upgrade award tickets. This still can't be done and has not changed, right?
He has another friend who is a GS who said he will sponsor him on a gpu upgrade on a mileage award ticket. I said it's not possible UNLESS the miles came from the GS account (how it was last time I asked). This is still the case, right? For clarity - my friend X used his non-GS miles for a ticket, and now his friend, Y, said he would sponsor a GS GPU since GS can upgrade award tickets. This still can't be done and has not changed, right?
#799
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,175
I asked this a year or so ago for my purposes, but now I have a friend in the same situation, and I believe the answer is the same:
He has another friend who is a GS who said he will sponsor him on a gpu upgrade on a mileage award ticket. I said it's not possible UNLESS the miles came from the GS account (how it was last time I asked). This is still the case, right? For clarity - my friend X used his non-GS miles for a ticket, and now his friend, Y, said he would sponsor a GS GPU since GS can upgrade award tickets. This still can't be done and has not changed, right?
He has another friend who is a GS who said he will sponsor him on a gpu upgrade on a mileage award ticket. I said it's not possible UNLESS the miles came from the GS account (how it was last time I asked). This is still the case, right? For clarity - my friend X used his non-GS miles for a ticket, and now his friend, Y, said he would sponsor a GS GPU since GS can upgrade award tickets. This still can't be done and has not changed, right?
Some discussion in http://www.flyertalk.com/forum/unite...-q-2014-a.html
#800
FlyerTalk Evangelist


Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,529
Reports suggest this was possible at one point but the requirements have tighten up and is no longer possible. So understandable the GS friend might think this was possible.
Some discussion in http://www.flyertalk.com/forum/unite...-q-2014-a.html
Some discussion in http://www.flyertalk.com/forum/unite...-q-2014-a.html
#801
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
No usage per se but I just logged into my account to OLCI for a flight tomorrow and I noticed I had 2 additional GPUs.
I thought sh!t did I just loose the upgrade on the flight I was checking in for?
Nope that wasn't the case.
A flight just cleared which put me over $10,000 PQD and my PQMs are just over 65k. The 2 GPUs expire on 1/31/15 which is the date the one existing GPU I already had in my account does.
I know that you can get 2 additional GPUs for each 50k PQM or 60 segments you fly. But I thought that meant it was in the same qualifying year...as if in 2013 you flew 150k PQM you'd get 8 GPUs, 200k PQM 10 etc.
I thought sh!t did I just loose the upgrade on the flight I was checking in for?
Nope that wasn't the case.
A flight just cleared which put me over $10,000 PQD and my PQMs are just over 65k. The 2 GPUs expire on 1/31/15 which is the date the one existing GPU I already had in my account does.
I know that you can get 2 additional GPUs for each 50k PQM or 60 segments you fly. But I thought that meant it was in the same qualifying year...as if in 2013 you flew 150k PQM you'd get 8 GPUs, 200k PQM 10 etc.
#802


Join Date: Feb 2001
Location: NYC
Programs: UA 2MM
Posts: 1,624
I booked JFK-SFO-NRT-SIN-NRT-SFO-JFK as a mileage run. Upgraded with a GPU and required 2 which seems normal. Then cancelled, booked JFK-SFO-NRT-SIN-HKG-SFO-JFK and it only took 1 GPU roundtrip - legit? Layover in Sin under 24 hours. UA metal.
#803
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,175
Applied to the entire itin, Would have expected JFK....HKG would have been one. Typically with no true destination or stop, the city before the first repeated city breaks the GPU string.
#804
A FlyerTalk Posting Legend




Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,375
Nice. I don't know what's more amazing, that it only took one GPU or that you found R on all those flights.
#806




Join Date: Sep 2009
Location: Global
Posts: 6,452
Spent the night in the singapore lounge. Not bad.
#807
Join Date: May 2012
Location: Dirty Jersey
Programs: United 1K
Posts: 148
Hard time with RPU, on same type flight?
I fly EWR to MNL alot and usually take the long, all United route
On the return, I usually apply a RPU and it covers most, if not all legs
The return is:
MNL to GUM
GUM to HNL
HNL to EWR
I am most concerned with HNL to EWR. But in the past 4 or 5 time I flew this route, the GUM to HNL confirmed as well. The MNL to GUM is a short flight, so I dont really mind either way.
technically the GUM to HNL is not eligible for a RPU upgrade. But like the last few flights it always filled. The Rep on the 1k line, usually submits for it, telling me it might not fill, but it seems to always confirm right away.
So this time, I called like before. The rep said it is NOT eligible. I said I realize this, but can you submit it and try? He refused. I asked for a supervisor and she claimed it is NOT eligible and read me the same line over and over again. She claimed there was NO way to submit it. I explained that the last few times the reps all tried and it confirmed. I asked if she could look. She claimed there was no way to look. I said I can provide Confirmation numbers. She said, if that was the case, she would be forced to report all the Reps who overrode the system to give me an upgrade, when they are not suppose to.
I tried explaining that there is NO way 4-5 reps all did an illegal override. But at this point it seemed pointless and I didnt want to continue and possibly cause a handful of considerate reps to get in possible trouble.
Is it possible that all the previous Reps overrode the system to give me an upgrade??? Seems unlikely??
Sorry for the gripe
On the return, I usually apply a RPU and it covers most, if not all legs
The return is:
MNL to GUM
GUM to HNL
HNL to EWR
I am most concerned with HNL to EWR. But in the past 4 or 5 time I flew this route, the GUM to HNL confirmed as well. The MNL to GUM is a short flight, so I dont really mind either way.
technically the GUM to HNL is not eligible for a RPU upgrade. But like the last few flights it always filled. The Rep on the 1k line, usually submits for it, telling me it might not fill, but it seems to always confirm right away.
So this time, I called like before. The rep said it is NOT eligible. I said I realize this, but can you submit it and try? He refused. I asked for a supervisor and she claimed it is NOT eligible and read me the same line over and over again. She claimed there was NO way to submit it. I explained that the last few times the reps all tried and it confirmed. I asked if she could look. She claimed there was no way to look. I said I can provide Confirmation numbers. She said, if that was the case, she would be forced to report all the Reps who overrode the system to give me an upgrade, when they are not suppose to.
I tried explaining that there is NO way 4-5 reps all did an illegal override. But at this point it seemed pointless and I didnt want to continue and possibly cause a handful of considerate reps to get in possible trouble.

Is it possible that all the previous Reps overrode the system to give me an upgrade??? Seems unlikely??
Sorry for the gripe
#808


Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: Dunkin' Rewards Boosted
Posts: 5,915
HNL-GUM is not supposed to RPU eligible see the carve-out documented at http://www.united.com/web/en-US/cont...e/default.aspx .
That's great for you to hear that phone agents have sometimes applied an upgrade cert in an un-advertised way that helped you out, but it's not supposed to work.
That's great for you to hear that phone agents have sometimes applied an upgrade cert in an un-advertised way that helped you out, but it's not supposed to work.
#809
FlyerTalk Evangelist



Join Date: Jan 2012
Location: Splitting time between small towns in NorCal and Wydaho
Programs: Amethyst Premier Plutonium Medallion
Posts: 21,531
a good agent can use a single RPU to upgrade MNL-GUM and HNL-EWR. i have no idea how they were upgrading you with an RPU for GUM-HNL as it's a GPU route, but it's not supposed to happen and continuing to press your luck will probably be frivolous.
#810
Join Date: May 2012
Location: Dirty Jersey
Programs: United 1K
Posts: 148
I guess i was just so used to seeing it done. I took it for granted
Funny thing is the last few times the GUM to HNL confirmed immediately!
The HNL to EWR is usually next and MNL to GUM last, if at all.
Funny thing is the last few times the GUM to HNL confirmed immediately!
The HNL to EWR is usually next and MNL to GUM last, if at all.



