United CFO Rainey Implies Certain Elites were "Over Entitled".
#1231
Join Date: Dec 2006
Location: ORD
Programs: AA EXP,2MM, DL Gold,Starwood PLT
Posts: 3,876
A few off the top of my head that personally affect me:
When you look at it, 1K really offers very little to the corporate traveler who flies in paid C for international, except some bonus miles. And many other carriers offer a better product, particularly for TPAC.
That was silly - when your status runs out (no soft landing here) you will need your Visa to get the same preferred boarding and other benefits that you get as 1K (assuming you still fly UA).
- No more 1k Security line or AA outlet
- No more red carpet to separate gate lice
- Companion upgrades are a total snafu
- Involuntary record splitting screws up family travel and leaves children seated alone
- Elimination of SWUs on certain LH fares
- Use of old 777-200s on 10-hour SFO-LHR-SFO flights
When you look at it, 1K really offers very little to the corporate traveler who flies in paid C for international, except some bonus miles. And many other carriers offer a better product, particularly for TPAC.
That was silly - when your status runs out (no soft landing here) you will need your Visa to get the same preferred boarding and other benefits that you get as 1K (assuming you still fly UA).
#1232
Join Date: Oct 2009
Programs: UA 1k, HH Diamond, Marriott Platinum, Hertz Five Star
Posts: 129
Some people may be. I am not.
My bad... I misread the route map. You can see it all here for yourself:
http://www.virginamerica.com/travel/flight-routes.html
Thank you for your opinion. (You quote me incorrectly, but, whatever...)
No idea what you are actually saying here, but again, whatever.
If VA works for you, I am glad.
I fly a lot. From SFO. UA, especially as a 1K, is clearly a far superior alternative to any other option. For me.
My bad... I misread the route map. You can see it all here for yourself:
http://www.virginamerica.com/travel/flight-routes.html
Thank you for your opinion. (You quote me incorrectly, but, whatever...)
No idea what you are actually saying here, but again, whatever.
If VA works for you, I am glad.
I fly a lot. From SFO. UA, especially as a 1K, is clearly a far superior alternative to any other option. For me.
And as stated previously, your 'quoted' statement is patently false. But as my words seem indecipherable to you ("No idea what you are actually saying"), how about totally wrong? Absolutely incorrect? However, superb pivot to it simply now being a "clearly superior" choice for you.
UA may clearly be the superior choice for you (it is clearly superior as a 1k or not according to your statement?). It is not going to clearly be a superior choice for most (1k or not). However, for most out of SFO, UA remains a viable option that has some advantages and some disadvantages. The disadvantages have grown with recent changes to MP...... but it still maintains some advantages. That isn't a UA water carrying statement or a statement made out of spite. That is just the truth....
Last edited by 76Patriots; May 29, 2012 at 2:53 am
#1233
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
I agree, under these conditions there are superior International carriers.
I would still fly a *A carrier under these conditions (when possible) and credit to UA.
However, for most out of SFO, UA remains a viable option that has some advantages and some disadvantages. The disadvantages have grown with recent changes to MP...... but it still maintains some advantages. That isn't a UA water carrying statement or a statement made out of spite. That is just the truth....
#1234
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
Then fly these other carries that offer better service. But i suspect you cant as a corporate traveler since your company is footing the bills with their corporate contact. If these are your worse gripes these days really not much to complain about since your not paying anyway.
Corporate travelers are not as handcuffed as one thinks. I expect UA will see a great deal of attrition when LH and AA finish upgrading the business class cabins. But management seems more obsessed with finding new revenue a la $100 TOD upgrades rather than taking care of existing elites. Not a smart way to do business.
#1235
Suspended
Join Date: Aug 2003
Location: SEA
Posts: 12,485
You mean like all of those high-frequency, non-hub, point-to-point short-haul routes United flies with industry-leading seat pitch at every row in the main cabin, along with two free checked bags per customer?
Oh wait ... my bad.
Oh right! It's those high fares they're charging now since Southwest's fuel hedges ran out. <smack forehead>
Oh wait ... my bad.
Oh right! It's those high fares they're charging now since Southwest's fuel hedges ran out. <smack forehead>
If you don't think that different states have different cultures - you are not paying attention. If you can not see the difference between CO and UA cultures - you have not been paying attention.
Southwest is a fine airline for what it is - it has a different business model - and COdbaUA seems to be emulating that model.
Southwest is a fine airline for what it is - it has a different business model - and COdbaUA seems to be emulating that model.
Quite frankly, trying to make blanket (negative) insinuations about Texans is insulting and ignorant.
#1236
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
This "over entitled" elite decided to start trying Alaska Airlines this week.
Their first class is actually pretty nice. Friendly flight attendants, and actually a decent beer on board!
Oh, and I don't have to fight my way through the first class boarding lane.
Their first class is actually pretty nice. Friendly flight attendants, and actually a decent beer on board!
Oh, and I don't have to fight my way through the first class boarding lane.
#1237
Join Date: Aug 2010
Location: Sandpoint,Idaho- previously- Colorado, NYC, New England, SC
Programs: United Millionmiler 1/Star Alliance Gold, National Emerald Executive for Life, Best Western Platinum
Posts: 176
Hmmm... Internet Explorer-My MSN Stock Quotes
United/Continental Airlines
No symbols match your entry.
United/Continental Airlines
No symbols match your entry.
#1238
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,825
http://www.bing.com/finance/search?q...TPFSA&qpvt=UAL
Up about 3.00 since 3/3....
#1239
Join Date: Aug 2010
Location: Sandpoint,Idaho- previously- Colorado, NYC, New England, SC
Programs: United Millionmiler 1/Star Alliance Gold, National Emerald Executive for Life, Best Western Platinum
Posts: 176
UAL: United Continental Holdings Inc (NYSE)
http://www.bing.com/finance/search?q...TPFSA&qpvt=UAL
Up about 3.00 since 3/3....
http://www.bing.com/finance/search?q...TPFSA&qpvt=UAL
Up about 3.00 since 3/3....
#1240
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,824
A few off the top of my head that personally affect me:
When you look at it, 1K really offers very little to the corporate traveler who flies in paid C for international, except some bonus miles. And many other carriers offer a better product, particularly for TPAC.
- No more 1k Security line or AA outlet
- No more red carpet to separate gate lice
- Companion upgrades are a total snafu
- Involuntary record splitting screws up family travel and leaves children seated alone
- Elimination of SWUs on certain LH fares
- Use of old 777-200s on 10-hour SFO-LHR-SFO flights
When you look at it, 1K really offers very little to the corporate traveler who flies in paid C for international, except some bonus miles. And many other carriers offer a better product, particularly for TPAC.
There are now new disadvatages of 1K flying UA for TPAC when a connection occurs at NRT. With 2-3 hours connection time between flights, it used to be that after 20 -30 minutes going through the security we can relax at RCC or NH lounge to recover from the last long flight, possibly taking a shower, and reboard the next flight to a more distant destination. The new boarding procedure pretty much removed the shower, as one has to rush to the next boarding gate one hour ahead to avoid the boarding mess, leaving little time for the lounge visit. This has significantly increased the pain of flying UA throught its international hubs, and this is one of the main reasons I started to fly more direct routes operated by other, better airlines when available. The other main reason is that GPUs are much more difficult to use in the new UA system. I ended up flying Z fare more often. And then why don't I just fly Z fares on other, better Asian airlines? Thus the reason for 1Ks to fly UA diminishes greatly since the merge.
#1241
A FlyerTalk Posting Legend
Join Date: Aug 2002
Location: NY Metro Area
Programs: AA 2MM Yay!, UA MM, Costco General Member
Posts: 49,047
There are strong reasons for 1Ks on TPAC to consider other airlines:
There are now new disadvatages of 1K flying UA for TPAC when a connection occurs at NRT. With 2-3 hours connection time between flights, it used to be that after 20 -30 minutes going through the security we can relax at RCC or NH lounge to recover from the last long flight, possibly taking a shower, and reboard the next flight to a more distant destination. The new boarding procedure pretty much removed the shower, as one has to rush to the next boarding gate one hour ahead to avoid the boarding mess, leaving little time for the lounge visit. This has significantly increased the pain of flying UA throught its international hubs, and this is one of the main reasons I started to fly more direct routes operated by other, better airlines when available. The other main reason is that GPUs are much more difficult to use in the new UA system. I ended up flying Z fare more often. And then why don't I just fly Z fares on other, better Asian airlines? Thus the reason for 1Ks to fly UA diminishes greatly since the merge.
There are now new disadvatages of 1K flying UA for TPAC when a connection occurs at NRT. With 2-3 hours connection time between flights, it used to be that after 20 -30 minutes going through the security we can relax at RCC or NH lounge to recover from the last long flight, possibly taking a shower, and reboard the next flight to a more distant destination. The new boarding procedure pretty much removed the shower, as one has to rush to the next boarding gate one hour ahead to avoid the boarding mess, leaving little time for the lounge visit. This has significantly increased the pain of flying UA throught its international hubs, and this is one of the main reasons I started to fly more direct routes operated by other, better airlines when available. The other main reason is that GPUs are much more difficult to use in the new UA system. I ended up flying Z fare more often. And then why don't I just fly Z fares on other, better Asian airlines? Thus the reason for 1Ks to fly UA diminishes greatly since the merge.
#1242
Join Date: Jun 2005
Posts: 4,645
A few off the top of my head that personally affect me:
- No more 1k Security line or AA outlet
- No more red carpet to separate gate lice
- Companion upgrades are a total snafu
- Involuntary record splitting screws up family travel and leaves children seated alone
- Elimination of SWUs on certain LH fares
- Use of old 777-200s on 10-hour SFO-LHR-SFO flights
1. Was there ever a dedicated 1K security line at SFO? To my knowledge (and SFO is my home airport), there was always a Premier Line (with 30-45 minute wait time during peak travel periods), a GS line, and a line for kettles. Unless I missed something, I've never known about a 1K security line at SFO.
2. How does the red carpet make a difference? They still call 1K ahead of kettles, right? (Except for kettles who bought into F for $29 of course, which is probably half the cabin).
3. In fairness, companion upgrades have always been a snafu, even under UA.
4. Are records split involuntarily or do you have a choice?
5. SWUs are nearly worthless anyway, especially on LH. Does it really matter?
6. Hasn't UA been flying those old 777's on that route since before 3/3?
#1243
Join Date: Feb 2008
Location: ORD
Programs: Newly minted AA EXP Plat., disatisfied UA 1K, Marriott Silver & Hilton Gold
Posts: 704
All good conversation, but we may be straying off point. Did the CFO ever apologize to his dedicated customers for such a rude statement?
#1244
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
#1245
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,824
I'm certainly the last person to defend COdbaUA, but I have a few questions on this:
1. Was there ever a dedicated 1K security line at SFO? To my knowledge (and SFO is my home airport), there was always a Premier Line (with 30-45 minute wait time during peak travel periods), a GS line, and a line for kettles. Unless I missed something, I've never known about a 1K security line at SFO.
2. How does the red carpet make a difference? They still call 1K ahead of kettles, right? (Except for kettles who bought into F for $29 of course, which is probably half the cabin).
3. In fairness, companion upgrades have always been a snafu, even under UA.
4. Are records split involuntarily or do you have a choice?
5. SWUs are nearly worthless anyway, especially on LH. Does it really matter?
6. Hasn't UA been flying those old 777's on that route since before 3/3?
1. Was there ever a dedicated 1K security line at SFO? To my knowledge (and SFO is my home airport), there was always a Premier Line (with 30-45 minute wait time during peak travel periods), a GS line, and a line for kettles. Unless I missed something, I've never known about a 1K security line at SFO.
2. How does the red carpet make a difference? They still call 1K ahead of kettles, right? (Except for kettles who bought into F for $29 of course, which is probably half the cabin).
3. In fairness, companion upgrades have always been a snafu, even under UA.
4. Are records split involuntarily or do you have a choice?
5. SWUs are nearly worthless anyway, especially on LH. Does it really matter?
6. Hasn't UA been flying those old 777's on that route since before 3/3?
1. SFO International used to have a premium security line that is for GS/FC/1K only. The same line now is for everyone with kind of status including credit card holders. It changes from the fastest line to sometimes the slowest line, with more people in it than the regular line.
2. The red carpet with the by-pass makes a huge difference to me, not so much at SFO (though still unpleasant for a elite heavy big bird) but very much so when connecting at an international UA hub after a long, tiring overwater flight. See my post (#1242)a few positions above.
5. SWU was not worthless pre-merging. It becomes nearly worthless only after CO takes over.
Absolutely. These premium Economy offers seats that resemble smaller BC seats with increased recline, leg/foor support, and also better meal and cabin service. rather than merely three inches extra leg room as in UA's E+.
Last edited by iluv2fly; May 29, 2012 at 9:20 pm Reason: merge