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Will do ^ but you'll know before me as my flight is not until 10/12Originally Posted by id_est
Please report back here-- I'm anxious to know how it turns out for you. My flight is on 8/30, so will know results a few days after that.
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I have the same issue with a flight on 9/8.Originally Posted by id_est
Please report back here-- I'm anxious to know how it turns out for you. My flight is on 8/30, so will know results a few days after that.
Suspended
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It's a long standing web bug. You will be credited correctly.Originally Posted by Pat89339
I have the same issue with a flight on 9/8.
1K Status and all miles earned post 3/3 and all vouchers disappeared from my account! Major inconvenience!!!
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Looks like it's related to this as reported in the most recent posts, many are missing miles and reservations (and I'm in the latter group)Originally Posted by flamboyant 1
1K Status and all miles earned post 3/3 and all vouchers disappeared from my account! Major inconvenience!!!
http://www.flyertalk.com/forum/unite...tc-impact.html
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)
Miles disappeared from mine too--- but ONLY on iphone app.
Miles disappeared from mine too--- but ONLY on iphone app.
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http://www.flyertalk.com/forum/unite...tc-impact.html
Can someone explain to me how a network hardware failure results in miles and reservations disappearing from accounts? As a software engineer and an IT professional, I simply cannot comprehend the ineptitude at UA.Originally Posted by goalie
Looks like it's related to this as reported in the most recent posts, many are missing miles and reservations (and I'm in the latter group)http://www.flyertalk.com/forum/unite...tc-impact.html
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Cause this is how they perform QA:Originally Posted by exerda
Can someone explain to me how a network hardware failure results in miles and reservations disappearing from accounts? As a software engineer and an IT professional, I simply cannot comprehend the ineptitude at UA.
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Database replication between sites and having to run consistency checks between all hosts once they come back online.Originally Posted by exerda
Can someone explain to me how a network hardware failure results in miles and reservations disappearing from accounts? As a software engineer and an IT professional, I simply cannot comprehend the ineptitude at UA.
UA would have multiple hosts/databases at different locations and they would all need to be checked. Corruptions do happen during network outages.
For all we know they just flipped to a cold host at a different location to bring the core system functions back online.
I don't know if this thread tis the place to post website errors for UA, but it appears there is loss of function when the UA site is displayed in other languages ...
http://www.flyertalk.com/forum/19238120-post15.html
In this case, the link to partners record locators disappears when you switch to German.
http://www.flyertalk.com/forum/19238120-post15.html
In this case, the link to partners record locators disappears when you switch to German.
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As DeaconFlyer pointed out, it seems to just be one of those oddities with the the website. My miles posted correctly for the fare.Originally Posted by goalie
I'm in the same boat and was told the same thing so we'll see (and I also have my original e-recpt showing my B fare and will guard it like Fort Knox "just in case I have to send it in" )
I just realized my Lifetime miles are out of sync as many others have reported. It should have increased by 2,400 miles and instead it decreased by 1,200 miles. Great, now I have to watch it and potentially go back and start keeping track (I guess I should have all along)
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Good to hear ^ (and that makes me breathe a little easier [or at least until my miles post when I can completely exhale Originally Posted by id_est
As DeaconFlyer pointed out, it seems to just be one of those oddities with the the website. My miles posted correctly for the fare.
])