Originally Posted by
exerda
Can someone explain to me how a network hardware failure results in miles and reservations disappearing from accounts? As a software engineer and an IT professional, I simply cannot comprehend the ineptitude at UA.
Database replication between sites and having to run consistency checks between all hosts once they come back online.
UA would have multiple hosts/databases at different locations and they would all need to be checked. Corruptions do happen during network outages.
For all we know they just flipped to a cold host at a different location to bring the core system functions back online.