LovesTraveling

How long does it take for UA MP to post miles from AC flight after completed travel?

alex_b

Mine usually post in 3-4 days at the moment. I fly LGA-YOW a lot and the outbound is usually in my account before I take the return flight at the end of the week.

michunited

I have had it take up to two weeks but that was on the outside. It is normally a couple of days. Also you will need to make sure the class you were booked under qualifies for mileage as well as a segment.

Flyinace2000

still waiting for 2 flights on TAP to post from the end of April. Just went past the 30 days they need for the Star Alliance desk to resolve the issue. Time for a phone call :-/ again

"Just give it a few more weeks, it should get resolved in less than 6 months" Un-believable....

I just sent an email to 1KVoice to see if the can fix it.

exbayern

I'm still waiting on 26,000+ miles to post from March/April. And still no BD flights posted, which makes me more and more worried.

alex_b

When you phone again, ask for compensation. I got 2500 RDMs because my March/April TK flights (approx 10k miles) still haven't posted.

exbayern

This is beyond unacceptable. I am still waiting as of today for 18,500+ miles to post from partners, back to February. I just spent more than an hour on the phone listing out all the details again to a MP agent. She also found all my previous emails.

After the end of an hour she told me that she has resubmitted the details and that I have to wait up to 15 days for credit.

This is the fifth time I have tried on some of these flights. UA obviously doesn't care as all I hear is a canned reply to wait 15 days.

Does anyone have any suggestions?

(Suggestions other than try for the AA status match and fly OneWorld, which I have already done; lots of non *A flights booked for future now in C/D/Z class... If these miles ever post, I will have requalified for 1K for 2013)

I also asked for a supervisor, and she gave me the number for 'UA World HQ Customer Care' - which is just the exact same number for the 'Premier Desk'. Thanks UA for nothing.

26Jul update: ONE OS segment posted of the missing miles. Just one, not the first segment of the journey, just one middle leg of a journey. This is getting to be such a joke, and nobody at UA seems to care!

Flyinace2000

I emailed 1KVoice about 5 days ago. Got a response on Friday stating that my flights would post in 3 days. The next day they had posted (and as a Y fare class so 150% EQMs)

aleph08

Four segments from TG in June, Tokyo - BKK - destination - BKK - Tokyo (flight A, B, C, D) .

A posted after a week. B didn't post so I submitted an online request two weeks after.

C and D didn't post so I submitted an online request for those two flights two weeks after.

C posted two weeks after the request.

B and D never posted, so today I called United Mileage Plus Center. And I'm told that for B, I have submitted destination - BKK (instead of BKK - destination) so TG refused to credit. For D, the request wasn't even found.

I have with me a printout of the "Requesting mileage credit for flights operated by Airline Partners" screen which confirms that the submitted data was correct. So where did the data go wrong? Somewhere either at UA or at TG.

Well, the agent resubmitted the request for the two flights with the "correct" data, let's see how it goes.

All this to say that the mileage credit process may be stopped somewhere for an unexpected reason... Do call!

stimpy

I finally got two LX segments from February posted. But two more segments, which were on the same ticket, have not posted. I'm giving up though. I stopped flying United and Star months ago and I'm not changing my mind til they get their act together.

exbayern

Hm, did I just write that?

Sounds eerily similar to my situation. I however am going to keep banging my head against the wall, calling and emailing voice. Even though I am now OW Emerald, and have collected a wad of miles with OW due to my BA flights to/from France, I want those miles to reach 1K on UA. They would put me over 1K for the year.

bcj1949

I've seen similar threads but adding my own. I flew paid J class on LH 5 months ago and still cannot get credit to my milage plue account. Maybe that's not important to some but to me a big deal. I have called in information and emailed information. They always say wait 10 to 14 days. That's over the last 5 months. Oh well. It is important to me to get fare credit for dollars spent. I do think there is an infrastructure problem that makes us all think twice or thrice moving forward as loyal UA people. Either deliver or not.

glasnost7

I didn't see anyone post a fix for this yet. When I checked in, it showed my companion and I as UA Basic. I had to swap and save MP numbers (his as mine and mine as his) and it showed reciprocal statuses. Then I went back and re-swapped them and it showed the correct status and MP number on the boarding passes. I have no idea how this works (or even how I figured it out) but it was the only work-around I could use to get statuses and MP numbers to populate correctly.

Trip completed Tuesday, as well as a rebooking thanks to a delay out of IAD. I'm anticipating that after much email writing, calling and wringing of hands my PQM/RDM should post some time in late 2013...

alex_b

Finally had my TK miles post from March/April, phoned up again and had the MP desk call the *A desk and persuade a manager to look at it personally. It looks like a manual push because it shows TK0 as the code on both but with the correct routings.

burgerwars

I've logged onto Mileage Plus and sent a message to them several times about missing mileage credit (an SAS codeshare flight from a connecting UA flight). They never reply. Sent a message several times in the past month. I get a message in my email with a case ID number, but that's it. Is there anyone on the other end reading these things? I think I'll call.