Feb 8, 2016, 9:39 pm
Last edit by: WineCountryUA
Newest Travel Bank program
New UA "Travel Bank" option -- deposit funds and get a bonus
In particular, the united.com Club
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
5 April 2018 -- UA started posting an "expiration date", appears to be at least 18 months after most recent activity (some are longer for unknown reasons)
also states
Expiration had previously been in the T&Cs for some time (2 years of inactivity? but now is 18 months) and had stated an ETC would be issued if the funds did timeout. Unclear if that still applies.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
Around Sept 2018, wording changed to
To add funds: https://www.united.com/offers/travelcash
New UA "Travel Bank" option -- deposit funds and get a bonus
{UA} we’ve decided to discontinue the program as of April 23, 2019.
united.com Club
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
For those wondering when their united,com membership expires
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
In your email, include:
- MP account number and name
- Traveler(s) name, number of traveler if applicable
- Member's united.com Club enrollment date; since XX/XX/XXXX valid through XX/XX/XXXX
- Reservation confirmation number (PNR locator)
- Flight number, origin/destination, and travel date
also states
Some of your United®TravelBank Cash may expire on a different date than what’s displayed here. Please check your balance details for a complete history of your United®TravelBank Cash transactions and the expiration date for each amount.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details.
"TravelBank"- United.com Club & Gift Registry Q&A - No new/renewals as of 23 Apr 2019
Jan 11, 2019, 8:25 pm
#691
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Jan 11, 2019, 8:29 pm
#692
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
ETA: I pressed the button and paid $25 ... and I find that my join date and my expiry date are no longer displayed! And contrary to what is stated by others above, I can't see anywhere now where the Club expiry date is show. I can see my balance in all sorts of places, but not my expiry date.
Jan 11, 2019, 8:32 pm
#693
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Jan 11, 2019, 9:52 pm
#694
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,419
So they’re ending the program?
Jan 11, 2019, 11:15 pm
#695
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Unaware I had let my united.com subscription lapse, 2 months ago, this thread cause me to check.
Just renewed and it shows in the account as received -- Gift Registry Contribution -- as it has in the past
And within an half hour received
Does not look like a program going away.
Just renewed and it shows in the account as received -- Gift Registry Contribution -- as it has in the past
And within an half hour received
Welcome Back to The united.com Club
Thank you for renewing your membership in The united.com Club. Enjoy your membership benefits for the next 12 months.
You will continue to receive a $5 travel credit in your TravelBank account for every completed flight you have booked on united.com along with many of the other united.com Club benefits — from deals on hotels, cars and vacation packages to the chance to redeem your miles for members-only merchandise.
Thank you for your continued participation.To review or change your information, go to My Account.
Thank you for renewing your membership in The united.com Club. Enjoy your membership benefits for the next 12 months.
You will continue to receive a $5 travel credit in your TravelBank account for every completed flight you have booked on united.com along with many of the other united.com Club benefits — from deals on hotels, cars and vacation packages to the chance to redeem your miles for members-only merchandise.
Thank you for your continued participation.To review or change your information, go to My Account.
Last edited by WineCountryUA; Jan 11, 2019 at 11:37 pm Reason: Update
Jan 12, 2019, 8:33 am
#696
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
I h
pe not!
pe not!
Jan 12, 2019, 8:39 am
#697
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 856
I doubt its going away, they only introduced the Chase United Travelbank card last year.
Jan 12, 2019, 9:47 am
#698
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Unaware I had let my united.com subscription lapse, 2 months ago, this thread cause me to check.
Just renewed and it shows in the account as received -- Gift Registry Contribution -- as it has in the past
And within an half hour received
Does not look like a program going away.
Just renewed and it shows in the account as received -- Gift Registry Contribution -- as it has in the past
And within an half hour received
Does not look like a program going away.
Please kindly advise where on united.com do you renew? For the life of me, I cannot find it. Thank you.
Jan 12, 2019, 10:56 am
#699
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
ne of the posts above I found the link I was looking for and I see the option to
Jan 12, 2019, 11:12 pm
#701
Join Date: Oct 2013
Programs: UA 1K, Marriott Gold, Hyatt Plat, GE/TSAPre
Posts: 251
This page (https://www.united.com/web/en-US/app...b/default.aspx) seems to still exist, if you search for "united.com club" and can start the renewal process. It now shows up as a gift registry contribution instead of a membership fee, but this has been the case for a while.
Jan 27, 2019, 2:13 pm
#702
Join Date: Oct 2011
Programs: TK E+
Posts: 398
I'm seeing a 5 year expiration term under the terms and conditions here: https://www.united.com/cms/en-US/pro...tregistry.aspx
Or does that refer to something else?
Or does that refer to something else?
Jan 27, 2019, 2:24 pm
#703
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
I'm seeing a 5 year expiration term under the terms and conditions here: https://www.united.com/cms/en-US/pro...tregistry.aspx
Or does that refer to something else?
Or does that refer to something else?
The TravelBank T&Cs state
- TravelBank Cash accrued in a Member's TravelBank account shall be maintained in the account until they are redeemed or until they expire, whichever occurs first.
- As a general rule (and unless stated otherwise by United under the terms of a particular offer or the terms of certain qualifying activity as determined by United from time to time) all accrued TravelBank Cash in an Account is subject to expiration and/or forfeiture for any Member who fails at any time to engage in Account Activity (as defined above) for a period of eighteen (18) consecutive months. United may, but shall have no obligation to, send a Member a notification of TravelBank Cash nearing or subject to expiration.
Jan 27, 2019, 3:51 pm
#704
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,419
Despite emails to the addresses in wiki plus a call to CS, still no credit for flights taken around New Year (and subsequently). Anyone else getting/not getting credited properly of late? Multi-pax itineraries that were all split because of upgrades, fwiw.
Jan 28, 2019, 7:16 am
#705
Join Date: Feb 2016
Location: ORD | LGA | 2E
Programs: UA GS 1.6MM UC | AA CK 0.7MM AC | Bonvoy Ambassador | Hyatt Globalist | Hertz PC
Posts: 1,054
My flight on NYE as well as my 6 flights so far this year have all credited correctly.